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Spa Castle Premier 57

115 E 57th St, 8th Floor, New York City, NY 10022-2049
+1 212-750-8800
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Review Highlights
Very busy and packed Friday, nickel and dime type of cheap

Yesterday was my first time visiting. As soon as I entered, it gave me a busy feeling. The staff... read more

Reviewed 2 days ago
Rosie F
A waste of time

There is nothing relaxing about this place. It is loud and ghetto. The pools are dirty/overcrowded... read more

Reviewed 4 weeks ago
Certyphyacct A
via mobile
Read all 59 reviews
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Neighborhoods
Neighborhoods
Overview
  • Excellent20%
  • Very good31%
  • Average11%
  • Poor11%
  • Terrible27%
Travelers talk about
“bade pool” (5 reviews)
“high rise” (4 reviews)
“rooftop pools” (2 reviews)
Suggested Duration: More than 3 hours
LOCATION
115 E 57th St, 8th Floor, New York City, NY 10022-2049
Midtown
CONTACT
Website
+1 212-750-8800
Write a ReviewReviews (59)
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All reviews
"bade pool"
in 5 reviews
"high rise"
in 4 reviews
"rooftop pools"
in 2 reviews
"therapy room"
in 2 reviews
"nude"
in 7 reviews
"lockers"
in 13 reviews
"facial"
in 2 reviews
"manhattan"
in 8 reviews
"passes"
in 2 reviews
Filter

1 - 10 of 53 reviews

Reviewed 2 days ago

Yesterday was my first time visiting. As soon as I entered, it gave me a busy feeling. The staff, check in, locker everything is busy! I do not like the customer service of booking reservation telling me that I need to bring my own towel...More

Thank Rosie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

There is nothing relaxing about this place. It is loud and ghetto. The pools are dirty/overcrowded. The floors are filthy and they expect you to be barefoot while others have shoes on and go outside. The prices are very high and the service is very...More

2  Thank Certyphyacct A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2018 via mobile

Read all the BAD reviews here. They are accurate and it seems to be the same issue. STAY AWAY. The bartender was slimy and put an extra drink on our tab. Upon check out, cashier and management refused to take it off. They called the...More

1  Thank Stephanie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed March 6, 2018

I would have given the place a solid 3 this time until the experience at the end. It's the 4th time I've been there. The other times were average as well. This visit was slightly better than my first three experiences when the staff was...More

5  Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2018 via mobile

Let me start off by saying that pictures can be decieving; don't expect to get what you see in advertisements. The tubs were filthy with white suds foam floating. The food is not good at all and is not worth the price. There is no...More

4  Thank Indie457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2018 via mobile

Steamed dumplings are actually MICROWAVED, served with no chopsticks and an attitude from t operations manager on duty Friday Dec 29th! Really, microwaved dumplings in an asia restaurant in NYC!! Are u kidding? They are way to many people and no food left. Ridiculous. Are...More

3  Thank marci15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2018

Nasty and painfully slow service from miserable employees. Filthy Bathrooms. Overcharges entrance fees and outrageous drinks prices. Stay Away.

3  Thank Ari F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2018 via mobile

I've never been so motivated to write a bad review. Worst spa experience ever. In fact they shouldn't even refer to this place as a spa. It's basically the equivalent to the YMCA plus some hot rooms. The staff doesn't control anyone. Everyone was loud...More

2  Thank Lindsey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2018

Try Spa 88, Aire bath, Great Jones spa, or Exhale. All have much better service and nicer staff. Seriously, there are SO many incredible spas in NYC. Don't waste your time or money here.

3  Thank Sabina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2018

I was on hold for over 50 minutes and when I finally spoke with someone they were rude and unaccommodating. This place came as a recommendation and as a present, but to be honest if they are rude from the start I would not suggest...More

1  Thank Hana Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Ask a question
Questions & Answers
Helen G
May 6, 2017|
AnswerShow all 2 answers
Response from Annette V | Reviewed this property |
I would say early morning from 9am - 11am. I loved that it was so serene & zen-like. It was just what I needed!🙏
1
Vote
Jessica G
August 12, 2016|
AnswerShow all 5 answers
Response from Cemota | Reviewed this property |
Definitely use a discount for your first visit, then decide if it's worth $65.00.
1
Vote