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Liberty Helicopters

New York City, NY, USA
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About Liberty Helicopters
Liberty Helicopters is the largest and most experienced helicopter sightseeing and charter service in New York City with a fleet of Airbus Helicopters. See famous New York City landmarks from a unique point of view or charter a helicopter for a trip to the Atlantic City casinos or the beaches of the Long Island. The choice is yours. Our reservation lines are open 7 days a week or visit us on the web.
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Hours Today: 9:00 AM - 6:30 PM
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Liberty Helicopters
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2033Reviews46Q&A
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carly f wrote a review 10 Sep
1 contribution
A complete con! DO NOT SPEND ANY MONEY WITH THEM! They will not reply to any emails or calls when you try to actually book a tour you fully paid for.... yet you'll see them updating their website to take even more money from unsuspecting, innocent people. Something very fishy is going on here and I truly do not want anyone else to be conned by this awful company!!!
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Date of experience: July 2021
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Stuart C wrote a review Jul 2021
Bournemouth, United Kingdom2264 contributions458 helpful votes
They pack you in but an amazing tour of NYC by air. You get a really unique perspective of the city.
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Date of experience: November 2020
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Louise Rich wrote a review Jan 2021
1 contribution1 helpful vote
DO NOT USE THIS COMPANY, they do not refund money even after months and months of chasing. I am no longer getting a response from them, it is disgusting how they can hold people's money to ransom! I am still waiting for a refund from March 2020! It's nearly been a year. I repeat... DO NOT TRUST, or USE THIS COMPANY! If i could i would give them 0 stars.
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Date of experience: January 2021
1 Helpful vote
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Martin P wrote a review Oct 2020
3 contributions7 helpful votes
I was charged $348 for a city lights tour which was a wedding gift for my brother and his wife. They had to re-schedule due to COVID19 and were told by the representative that they would be able to receive credit to rebook or could receive a full refund. So I called to confirm since I was the one who purchased and the representative told me that he would send my request for a refund to their accounting/billing department. A few weeks later, I never received a refund so I called back and the representative had been laid off. He provided me with another email who has not responded in nearly a month and the number on their website is also non working and does not take messages. I would of course gladly accept credit to rebook once the pandemic dust settles but they are literally not even responding to me and have robbed me (and my brother and sister-in-law) of $348. I have sent several emails and keep calling but have not been able to speak with anyone.
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Date of experience: October 2020
2 Helpful votes
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Adam B wrote a review Oct 2020
3 contributions7 helpful votes
Booked flight for May and due to Covid trip got cancelled. They emailed that month to confirm that I would get a refund but they needed to wait until the office was back open before they could process. Seen on the website they are open and I have sent 3 different emails to ask about my refund, and had no reply!! I would not booked with them again as they clearly can’t be trusted
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Date of experience: May 2020
2 Helpful votes
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