Macy's Herald Square
Macy's Herald Square
4
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
11:00 AM - 9:00 PM
About
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
Duration: 1-2 hours
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The area
Address
Neighborhood: Tenderloin
How to get there
  • 34th St – Penn Station • 2 min walk
  • 34th St – Herald Square • 3 min walk
Reach out directly
See what travelers are saying
  • romadaro
    Washington DC, District of Columbia1,552 contributions
    5.0 of 5 bubbles
    Awesome Selection of Merchandise
    If you can’t find it here, you don’t need it. It’s that simple. This Macys probably has the best selection of merchandise from some of the best brands and designers under the sun. But pack your patience because the place is massive and definitely deserves the moniker as the World’s Largest Store. You simply can’t go to New York without spending at least a few hours at Macys.
    Visited July 2023
    Written July 5, 2023
  • Majella H
    2 contributions
    5.0 of 5 bubbles
    A must visit
    In NYC on holidays so of course had to visit Macy’s and it certainly did not disappoint. Only meant to had a look but ended up buying some nice dresses. The cashier Donna on the 5th floor (I think) was so lovely and made us feel to welcomed
    Visited July 2023
    Traveled with friends
    Written July 13, 2023
  • The Trusty Trip Gal!
    England, United Kingdom243 contributions
    5.0 of 5 bubbles
    Dress Heaven
    What a shop! If I knew that there was going to be so much stuff in this shop I would of brought more holiday spends! It was raining so we thought we would visit the famous Macy’s! The shop is so big that it doesn’t feel busy! Clothes weren’t too expensive and there was some great deals on! I wanna come back!
    Visited September 2023
    Traveled as a couple
    Written October 11, 2023
  • Amy Wonderlust
    Buckinghamshire, United Kingdom2 contributions
    5.0 of 5 bubbles
    From the UK to NYC... a wonderful shopping experience
    From the UK to NYC... an excellent shopping experience. I would quite happily describe it as retail nirvana. This iconic store in the heart of New York City offers an excellent shopping experience. The moment you step inside, you're greeted by an impressive array of fashion, beauty, and home goods. The selection is immense, the staff are friendly and knowledgeable; ready to assist you in any way they can. Plus, the historic significance of this Macy's location adds to the overall charm. Whether you're a fashion enthusiast, a bargain hunter, or a tourist seeking a quintessential New York experience, Macy's at Herald Square won't disappoint. It's a must-visit destination for shoppers and a piece of New York's vibrant history.
    Visited October 2023
    Traveled solo
    Written October 22, 2023
  • NikaNumber1
    Royal Oak, Michigan8,540 contributions
    3.0 of 5 bubbles
    The wooden escalators was the best part of the visit. All holiday decorations was only on the 1st floor.
    Never been to the Macy's during the holiday season now that I think about it. It's nicely decorated on the outside for the holidays. Found a warm and big gray and sequined scarf for other cold days while here in NYC. Some really vintage wood and narrow escalators on the 4th floor to the 9th floor. The scarves are on the lower level with the accessories.
    Visited November 2023
    Traveled as a couple
    Written November 4, 2023
  • Quest25732977536
    1 contribution
    5.0 of 5 bubbles
    Loved this store. Especially around 🎄 Christmas.
    Been awhile since I’ve been but the store was phenomenal! Loved their selection of tree decorations, albeit I actually went before the parade day. LOVED LOVED LOVED the wooden escalators. Store was a joy!
    Visited December 2022
    Traveled as a couple
    Written November 23, 2023
  • K M
    6 contributions
    5.0 of 5 bubbles
    Great place to shop
    Been here several times over the years and it never disappoints. The Christmas window and internal decorations are stunning. We particularly like how they have embraced the age of the building, keeping the old wooden escalators. We were lucky in hitting black Friday delas and grabbed a bargain. Store workers are really helpful and friendly.
    Visited November 2023
    Traveled as a couple
    Written November 25, 2023
  • Bea
    974 contributions
    4.0 of 5 bubbles
    Wooden operational escalators
    Macy's offers 12 floors with shopping opportunities for women, men and children. What I loved most were the original wooden escalators. The escalators were built between 1920 and 1930 by the Otis Elevator Company, and they are still operational.
    Visited July 2023
    Traveled with family
    Written December 12, 2023
  • Ramesh A
    Kitty Hawk, North Carolina152 contributions
    5.0 of 5 bubbles
    Big and beautiful
    This is a huge store located closer to the Empire State Building around the Times Square area. As you enter the store, you will be amazed by the number of floors they have. No wonder they call this the biggest Macy's store. The collection is awesome, and we were able to find what we need. The prices are definitely balanced and also to meet the New York area. This staff is friendly and helpful. I see a lot of customers around 7:30 p.m. and it looks like a busy store. We are in need of any clothing. I would strongly recommend this place to get will priced clothing.
    Visited April 2024
    Traveled with family
    Written April 15, 2024
  • Ellie K
    Birmingham, United Kingdom388 contributions
    5.0 of 5 bubbles
    Great sale purchases
    I always love visiting Macy’s when I’m in the USA as they have lovely things in stock. This time I bought 2 handbags & a beach bag all for 50% off in the sale - such a great bargain! I definitely recommend Macy’s to anyone visiting.
    Visited May 2024
    Traveled as a couple
    Written May 16, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles4,922 reviews
Excellent
2,085
Very good
1,600
Average
780
Poor
254
Terrible
207

Dream09709420322
1 contribution
2.0 of 5 bubbles
Jun 2024 • Family
I was very disappointed with the selection in plus sizes
The brands were very less. They had very few selection of brands compared to two years ago.
Please add more variety and brands such as alfani, charters club etc
The sports active wear collection in plus sizes were also very limited
My overall experience was very dissactifactory
Written June 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarny
Bexleyheath, UK882 contributions
5.0 of 5 bubbles
Jun 2024 • Couples
As expected, Macy's was a lovely store to wander about - costly but to be expected. Store directory near escaltor handy.
Written June 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

teknoge3k
Rocky Mount, VA1,720 contributions
3.0 of 5 bubbles
May 2024 • Family
We had to go into Macy's while in NYC. We rode the wooden escalator which was near and this store has EVERYTHING. However watch the prices. They were more than double than my local Macy's.
Written June 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marie
15 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
Love Macy’s, it is your one stop shop for everything for everyone! I could and have spent days in here.

Elevators can be slow but that’s to be expected in a large department store. Layout is perfect with food and drink kiosks located on nearly every floor.

Always have a sale on, so you will be sure to get a bargain or two!
Written May 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ellie K
Birmingham, UK388 contributions
5.0 of 5 bubbles
May 2024 • Couples
I always love visiting Macy’s when I’m in the USA as they have lovely things in stock. This time I bought 2 handbags & a beach bag all for 50% off in the sale - such a great bargain! I definitely recommend Macy’s to anyone visiting.
Written May 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dr_Iris_B
Ramat Gan, Israel1,423 contributions
4.0 of 5 bubbles
May 2024 • Couples
No visit to New York is complete without shopping at Macys this is quite an establishment and an “old school” department store which I tend to get lost in and have difficulties finding the things I am looking for…..
Written May 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kaan Kuskonmaz
Istanbul, Türkiye286 contributions
5.0 of 5 bubbles
Oct 2023 • Friends
Welcome to the world's largest store. All world-class brands are available there and are cheaper than in other stores.
Written May 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ramesh A
Kitty Hawk, NC152 contributions
5.0 of 5 bubbles
Apr 2024 • Family
This is a huge store located closer to the Empire State Building around the Times Square area. As you enter the store, you will be amazed by the number of floors they have. No wonder they call this the biggest Macy's store. The collection is awesome, and we were able to find what we need. The prices are definitely balanced and also to meet the New York area. This staff is friendly and helpful. I see a lot of customers around 7:30 p.m. and it looks like a busy store. We are in need of any clothing. I would strongly recommend this place to get will priced clothing.
Written April 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

William B
7 contributions
5.0 of 5 bubbles
Apr 2024 • Family
I have been to a whole lot of stores in my lige, and this must be the best. They have averything for he/she. I loved the Ralph lauren mens store, and the perfume selection.
Written April 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Boyd J
Maleny, Australia1,745 contributions
4.0 of 5 bubbles
Oct 2023 • Couples
Macy’s Department Store is a New York institution, and the Black Friday sale provided a good incentive to check it out, and buy some greatly reduced clothes for our grandchildren. The wooden elevators were an unexpected treat.
Written January 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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MACY'S HERALD SQUARE (2024) All You Need to Know BEFORE You Go (with Photos)

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