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  • Excellent96%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible1%
Travelers talk about
Tours include the Hawaii Volcanoes National Park, Rainbow Falls, black sand beach. We also make stops at the Macadamia Farm & Orchid Farm. Custom tours also available. We are a family owned and run business. We perform small group tours with a...more
Hilo, Island of Hawaii, HI 96720-0134
Ways to Experience Big Island Aina Tours
Reviews (181)
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All reviewsorchid farmchocolate covered macadamia nutscruise shipfresh pineapplevolcano national parkblack sand beachgreat tourrainbow fallsbig tour buseslava tubesmall groupextra stopbooked this tourprivate tourbeat the crowdsnut factorycomfortable van
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1 - 10 of 179 reviews
Reviewed 3 weeks ago via mobile

My family came in off the Pride of America cruise ship to be greeted by Gil. We had a great day with multiple stops. Gil was great with the our kids which are 17,14,13, and 10. I would recommend this tour for everyone!!!

Thank Tchrieyah N
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 3 weeks ago

Aloha Tchrieyah, It was a pleasure to spend the day with your family. Thank you for taking the time to leave us a review. Mahalo, Gil & Tina

Reviewed 17 May 2018

This was our second tour with Tina. This one a little more exciting than the first. We were at the orchid farm when the 6.9 quake hit. As with our previous tour, Tina did an excellent job, Here's hoping her and her family are all...More

Thank Michael M
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 17 May 2018

Mahalo for your kokua(concern), we are fine. It was a thrilling day. It was so nice to tour with you again.

Reviewed 10 May 2018

We booked a tour with Big Island Tina Tours for our cruise ship shore excursion. Tina met us promptly and since we were a smaller group than originally booked, we had plenty of room to relax in the van. We headed straight to Volcanoes National...More

Thank Anaco_Angler
Reviewed 5 May 2018

Gil really knows how to show you a good time! From a safe distance we visited Kaluaia and saw crater collapses, felt the ground shake in an earthquake while we enjoyed macadamia nut ice cream then photographed the beautiful Rainbow Falls. We got close to...More

Thank Eileen D
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 9 May 2018

Aloha, Yes it was an amazing day. Even I saw some things that I have not seen with the crater ash clouds rising up to fill the sky. That lava lake has now dropped as it has moved out to the new lava flows in...More

Reviewed 26 April 2018 via mobile

Yesterday we had the pleasure of a tour with Gil for our shore excursion in Hilo . I can tell this was best tour of all the islands that we had We were on Carnival Legend arrived in port early Both GIl and TIna greeted...More

Thank laurie n
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 28 April 2018

Aloha Laurie, It was a beautiful day to see the park. It was nice to have the lava lake in view. And thank you for taking the time to leave us a review. We hope you can make it back again. Mahalo, Gil

Reviewed 22 April 2018 via mobile

We read lots of positive reviews about this excursion to the Volcanic Park and so glad we booked it. Gil and Tina met us off our cruise ship and within a few minutes the rest of our party had turned up, so headed off before...More

Thank Kiwis_that_fly
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 23 April 2018

Aloha, Thank you for taking the time to leave us a review. The Volcano National Park is an amazing place to visit. No one should miss it when they visit Hilo. We hope you can make it back again for a visit! Mahalo, Gil

Reviewed 2 April 2018

Tina promptly met us at our ship where we were joined by one other couple. We were then provided with a very enjoyable tour which included the Volcano Nat'l Park, Rainbow Falls, a Macadamia Farm and Black Sand Beaches. Tina was highly professional, extremely knowledgeable...More

Thank kapemae
Reviewed 20 March 2018

We were recommended to Aina by another company which was fully booked for the day we arrived on the cruise...very glad for the recommendation we had a great personalised tour with 5 people highly recommend this tour no waiting around for 50 on a bus...More

Thank Russell P
Reviewed 8 March 2018

We had a group of 6 so it was a private tour with Tina as our guide. She is so knowledgeable and took us to many scenic places. We had a great day seeing waterfalls, going thru the volcanic lava tube, volcano national park, black...More

Thank mimibj8g
Reviewed 17 February 2018

Gil was full of information. It was very enjoyable to spend time with him at all of the sites. We were running out of time (because we spent all the time 'we' wanted at each stop) for the macadamia nut farm, rainbow falls, and the...More

Thank Michell S
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Questions & Answers
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10 January 2018|
AnswerShow all 4 answers
Response from BigIslandAinaTours | Property representative |
Aloha, Sorry I did not answer this earlier but just saw the question. We both do use microphones connected to our sound system. Thank You, Gil Big Island Aina Tours
19 November 2016|
AnswerShow all 2 answers
Response from BigIslandAinaTours | Property representative |
Aloha, We often get folks who want to see the sights and who use a foldable scooter. So we would be able to store it in the rear of our six passenger van. But I wonder, how much does it weigh? And would your husband be... More
Geoff B
8 May 2016|
Response from BigIslandAinaTours | Property representative |
Thank you Geoff for asking about the tours we offer while your ship ports in Hilo, Hawaii. The time we meet in the port is dependent on the time your ship docks, for most ships it is 8:30 am. We never bring you back from... More