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Elkins Depot Welcome Center

315 Railroad Ave, Elkins, WV 26241-3883
+1 304-635-7803
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Great train trip from Elkins W VA

Ticketing, gift shop, staff and train ride great. However, access to bathrooms dangerous especially... read more

Reviewed 1 week ago
hailey4643
This is a train town!

This welcome center has all the information about local train rides! We did the trip up the... read more

Reviewed 1 week ago
Sharon M
,
Ashland, Virginia
Read all 105 reviews
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The Elkins Depot Welcome Center is located in the heart of downtown Elkins. A friendly staff of volunteers are available to answer questions about the area and there are a variety of brochures that describe local attractions. The Welcome Center's schedule is as follows: January-March Wednesday-Sunday 10am-5pm April-October 7 days a week 9am-5pm November-December Tuesday-Sunday 10am-5pm
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“gift shop” (13 reviews)
“train ride” (20 reviews)
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: 1-2 hours
LOCATION
315 Railroad Ave, Elkins, WV 26241-3883
CONTACT
Website
+1 304-635-7803
Write a ReviewReviews (105)
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"gift shop"
in 13 reviews
"train ride"
in 20 reviews
"tourist information"
in 2 reviews
"great info"
in 2 reviews
"great place to visit"
in 3 reviews
"the polar express"
in 4 reviews
"great fun"
in 3 reviews
"tygart flyer"
in 4 reviews
"high falls"
in 2 reviews
"parlor car"
in 2 reviews
"maps"
in 8 reviews
"souvenirs"
in 6 reviews
"volunteers"
in 5 reviews
"browse"
in 3 reviews
"route"
in 2 reviews
"chips"
in 2 reviews
"seats"
in 2 reviews
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1 - 10 of 103 reviews

Reviewed 1 week ago

Ticketing, gift shop, staff and train ride great. However, access to bathrooms dangerous especially for wheelchair persons. S

Thank hailey4643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 1 week ago

Sorry that you found the facilities hard to maneuver, but happy the rest of the experience was a positive one. Thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

This welcome center has all the information about local train rides! We did the trip up the mountain and learned all about the old logging business. We also took the murder mystery train. The murder mystery train was quite nice, but the murder was pretty...More

Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 1 week ago

Thank you so much for taking time to visit this area and for stopping to see us in the Welcome Center. You are so right - this is a train town and developed around the railroad. Hope we see you again in the future.

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Reviewed 2 weeks ago

I was at loose end so I took myself on that 4 hr train ride. It was so much fun. I meet new people, saw new things I never knew were there. I couds have stayed a the falls for an entire day its was...More

Thank clns0426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 2 weeks ago

So happy that you enjoyed your train ride and the new experiences it provided. We hope you might consider return for another visit in the future.

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Reviewed 3 weeks ago via mobile

Folks who staff this location are accommodating and friendly. Bathrooms are avail inside. Lots of tourist brochures plus a gift shop. There are historic plaques around the area to acquaint oneself with the original purpose plus train rides from thurs-sun with meals included.

Thank LAURIE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkins W, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 3 weeks ago

Dear Laurie, Thank you for taking the time to place information about us on Tripadvisor. We hope that you had a good stay and will return in the future. Anne

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Reviewed 3 weeks ago via mobile

The gentleman was very welcoming and nice to talk to. There were plenty of brochures for things to do in the area

Thank ktedesco5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 3 weeks ago

Thank you for your kind words and we are happy we could help you find information about the area. We are fortunate that we have volunteers that really enjoy working here and meeting new people. Hope you will visit again in the future. Anne

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Reviewed 3 weeks ago

The staff and volunteers that are there are very helpful. The know the area and if they do not know the answer. They find the answer out for you.

Thank Wade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 3 weeks ago

Dear Wade, Thank you so much for your kind words. We are really fortunate that the people working here love what they do and this area. I hope that you will visit us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We took my father for fathers day and his birthday. My husband, daughter and father went. The train ride was very smooth. The staff was wonderful. The view was magnificent. The falls were beautiful. We are planing to go back to ride the steam engine....More

Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 3 weeks ago

So glad that you enjoyed the ride. It is a beautiful way to spend any - especially a special occasion.

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Reviewed 9 June 2018

Here you can check in for your scenic train ride. The building has a well equipt souvenir shop as well and airconditioning. Ample parking within 2 minutes walking and 10 minutes from the town restaurants

Thank Dutchkathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 10 June 2018

Thank you so much for letting us know you enjoyed your visit We hope that we will see you again in the future. Anne

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Reviewed 5 June 2018

Very nice air conditioned facility with rest rooms and a gift shop. Perfect place to browse while you wait to board the train.

Thank Norman B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 6 June 2018

Norman, Thank you so much for your kind comments. We hope that you had a relaxing visit to Elkins and will visit again in the future. Anne Beardslee Executive Director

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Reviewed 22 January 2018

I have taken a couple different train rides that started at this depot. While waiting, I would check out the gift shop and tourist information. I love the design of the building and lay out. Free parking is a definite plus. It is also located...More

1  Thank IrishVixen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 24 January 2018

Thank you so much for your feedback. The Ramps and Rail Festival will be held on April 28th and we hope to see you there!

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Nearby
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Ask a question
Questions & Answers
ktedesco5
14 June 2018|
AnswerShow all 2 answers
Response from Anne B | Property representative |
The Durbin & Greenbrier Valley Railroad offers two trips that leave from the Elkins Depot Welcome Center. There is a 4 hour and an 8 1/2 hour train ride. The 4 hour New Tygart Flyer departs at 11:00 am and travels to the... More
1
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