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Review Highlights
Great bikes, friendly staff and a fantastic service

I can not fault any aspect of the service provided. Very reasonable and great quality of bikes and... read more

Reviewed 1 week ago
Patrick L
via mobile
High quality bikes and service

First time in the Pyrenees doing all the great cols, and we had a fantastic time. We were 10... read more

Reviewed 3 weeks ago
AlexandreB3318
Read all 16 reviews
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Traveler Overview
  • Excellent76%
  • Very good12%
  • Average0%
  • Poor6%
  • Terrible6%
Travelers talk about
“equipment”(2 reviews)
“gan”(2 reviews)
“di2”(2 reviews)
About
Suggested duration: 1-2 hours
Contact
18 Place du 8 Mai 1945, 65120 Luz-Saint-Sauveur, France
Website
+33 6 28 52 41 47
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Reviews (16)
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Reviewed 1 week ago via mobile

I can not fault any aspect of the service provided. Very reasonable and great quality of bikes and service.More

Thank Patrick L
ClaudetteS112, Propriétaire at Tourmalet-Bikes, responded to this reviewResponded 1 week ago

We thank you for your positive feedback and it was also a pleasure for us to receive you in our shop and to have been able to meet your expectations. A next time in our shop and in our pretty village of the Pyrénées. See...More

Reviewed 3 weeks ago

First time in the Pyrenees doing all the great cols, and we had a fantastic time. We were 10 friends who needed to rent road bikes for six days, and we chose the right place. The bikes are as good as you get them, and...More

Thank AlexandreB3318
Claudette S, Propriétaire at Tourmalet-Bikes, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us a comment. We are happy to have been able to satisfy your requests and keep a good memory of your stay with us. You are a very good team did not change anything. Regarding your little...More

Reviewed 7 August 2018 via mobile

The shop looks specialized in renting road bikes but definitely not mountain bikes. Aiming for medium difficulty tracks, we rented semi-rigid bikes for the days but the equipment was very poor. Almost no rear nor front brakes! Knowing the slopes in the Pyrenees, this is...More

1  Thank Thomas G
Claudette S, Propriétaire at Tourmalet-Bikes, responded to this reviewResponded 9 August 2018
Google Translation

Nous sommes surpris et désoler de votre commentaire car les vtt que nous vous avons loués sont quasi neufs et...More

Reviewed 23 July 2018 via mobile

Rented a brand new Pinarello Gan Di2. Picked it up in the evening before the start of the rental, got it fitted and my Garmin and pedals mounted. Rode the bike for 6 days without any issues. Owned came by the shop outside of the...More

Thank Kjelgaard
Claudette S, Propriétaire at Tourmalet-Bikes, responded to this reviewResponded 23 July 2018

Thank you for taking the time to leave us a comment. We are happy to have been able to satisfy your request and that you keep a good memory of your passage with us. See you later Very sincerely

Reviewed 4 July 2018 via mobile

I rented a brand new Pinarello Gan S with Ultegra di2 to climb the Tourmalet and Luz Ardiden. The service, equipment and location were top-notch. In the months before my trip, Philippe responded to my many emails in clear English within a day. He didn’t...More

Thank calicalo
Claudette S, Propriétaire at Tourmalet-Bikes, responded to this reviewResponded 5 July 2018

Thank you for taking the time to leave us a comment. We are happy to have been able to satisfy your request and that you keep a good memory of your passage with us. See you later Very sincerely

Reviewed 26 June 2018 via mobile

Four of us hired bikes here for cycling Tourmalet, two Pinarello and two E-bikes. Excellent selection of new bikes. Fantastic service and friendly staff, us with broken French and them with broken English, they were extremely helpful. Would highly recommend!

Thank Anna B
Claudette S, Propriétaire at Tourmalet-Bikes, responded to this reviewResponded 2 July 2018

Hello It was a pleasure to meet you. thank you for your kindness See you later Sincerely

Reviewed 2 June 2018 via mobile

The chap in this shop was not very welcoming and made no effort to speak any English with us. Whole shop full of very bad looking shirts and cycling gear and tacky stuff apart from some very expensive (very very expensive) rental bikes. I would...More

Thank ebenmeyers
Claudette S, Propriétaire at Tourmalet-Bikes, responded to this reviewResponded 5 July 2018

Hello We are sorry and surprised of your opinion because we have a collaborator who speaks English With regard to the clothes of bicycle we have in store the biggest brands of clothes like Catelli, Poc, Assos etc. The price of renting a Giant race...More

Reviewed 2 October 2017

Like I say, better than most. If there was any issues they really went out of their way to make sure everything is OK for you. Really nice bikes for rent. Really nice friendly couple who run the place with a nice relaxed atmosphere.

Thank Fox F
Reviewed 30 August 2017

Last weekend we rode the Marmotte Pyrenees with 6 friends. We got in contact with Tourmalet bikes because we wanted to stall the bikes for a night before the race. That was no problem. Even on the saturday before the race with loads of people...More

Thank dezeeuw2016
View more reviews
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