Sunshine Tours
Sunshine Tours
3.5
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
About
Sunshine Tours, founded in 1982, conducts Escorted Motorcoach Tours to all Destinations in the United States and Canada. We offer various pickup points for these Tours in Southwestern Virginia; Eastern Tennessee; Southern West Virginia, Staunton, Charlottesville, and Richmond. Tours range from 1 day to 31 days in length. We also have Buses available for Charter. Our Office and Bus Terminal is located in Dublin, Virginia.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
3.5
37 reviews
Excellent
16
Very good
4
Average
5
Poor
2
Terrible
10
Jim M
Roanoke, VA104 contributions
Sep 2021
Went on the tour of The Green Bank Observatory and a ride on the Cass railroad. The bus was 35 minutes late picking us up because of people being late at the pickups before us. This threw the entire day off and we were rushed through each stop. We didn't have enough time at either destination. Why should the people that are on time suffer because of those that are irresponsible for theirs. The rule should be the bus leaves with or without you at a certain time. The driver and guide did their best but were set with a handicap to begin with (time). Seemed very unorganized compared to another bus trip that we took with a different bus tour line.
Written October 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rena W
1 contribution
Nov 2022 • Friends
Mike the bus driver and Michelle the tour leader were very nice and did a good job. Overall the bus trip was ok. It felt very rushed and this lead to the 3 rating. We stopped for breakfast at McDonalds but were only given 15 minutes. The tour was suppose to return to Roanke at 10 pm. We were in Roanoke at 830. We were assured that we would have plenty of time to see and enjoy the Christmas Show Exhibit in Charlotte. We got there a little after 10 am and had to be back on the bus at 3 pm. This did not give us time to see and enjoy all that was offered. An extra hour would have helped immensely. I wouldn't take this trip again.
Written November 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kathymc123
West Yarmouth, MA66 contributions
Aug 2016
We drove from Ma to Va just to take this tour as it was the only one I could find that included the Devils Tower, Little Big Horn and Mt Rushmore. On about the third or fourth day of the tour we learned that we were not going to Little Bighorn. At that time we got no solid explanation as to why we were not visiting this site and referred us to their office. I called spoke to someone who told us we should have gone to this side however the tour guide chose not to take us there. We did receive a small refund and the gentlemen I spoke with did try to be helpful. However the fact remains that we did not see the battle field of General Custer's last stand. Extremely disappointing tour.
Written September 26, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
debralpatterson80
Lexington, VA24 contributions
Sep 2024 • Friends
My trip to Agawa Canyon, Michigan and Sault ste. Marie was awesome! This was my second trip with sunshine and both were absolutely perfect. The planning of this trip was great and so much fun. I love the train ride to Agawa and our tour around Lake Superior. I also really enjoyed our time in Frankenmuth, Michigan and the I'll be saying restaurants that they took us to was wonderful. Our tour guide Joy was a hoot to travel with. We laugh so much on this trip. She knows everything! She was great with interacting with the passengers and getting all of us participating and getting to know each other. We had the best group on this trip. Everyone was so nice and funny. I made friends that I hope will last a lifetime and hopefully travel together again soon. Thank you sunshine for a perfect vacation. Thank you David for getting us there and back safely. And thank you Joy for not only being an amazing class act tour guide but also an amazing person until next time...
Debbie
Debbie
Written October 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane A
Chesterfield, VA29 contributions
Nov 2024 • Friends
The Thanksgiving Parade in NYC was a great venture with Sunshine Tours. Though the parade day was cold and raining, I wouldn't have missed this event being a bucket list for me. But more to come during the days that followed with trips to Grand Central Station, Dakota House (John Lennon), Central Park, Little Italy, China town, Rockettes and more at Radio City Music Hall, Freedom Tower - 9/11 Pools, St Patrick's Cathedral, Rockefeller Center and more. Scott who drove the bus and Kendra, our tour guide, were so fabulous and made us feel like family the entire trip. I'm thinking of returning next year. This fun filled trip was incredible and the people who toured with us were great folks. I will soon be traveling again with this company. I felt safe and comfortable the entire trip. Water and snacks were also provided as were games along the way to help with long travel times on bus.
Written December 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Effie A
1 contribution
Jun 2024 • Family
Oh, I don’t know where to begin. This is an amazing company. Sunshine Tours is more like family. My husband and I travel from southeast North Carolina to travel on Sunshine Tours. May 2022 was our first Sunshine Tour trip to the Creation Museum and Ark Encounter. June 2024 we took the Niagara Falls, Montreal, Toronto, Quebec trip. Our driver Paul and tour guide Joy were ABSOLUTELY AMAZING. They worked so well together to ensure everyone was comfortable and enjoyed their trip. The trips with Sunshine Tours are so well planned and organized that you have NO WORRIES. Everything is handled by the tour guide and driver. No maps or GPS, no hotel check in, no waiting in line for exhibit tickets, they handle your luggage, absolutely nothing to worry about. On our 7 day trip we visited four cities plus a night in Connecticut, stayed in five hotels. While all our travel, sightseeing, time on our own and local tour guides were planned. The Niagara Falls trip had a full bus (45 people) everyone was so friendly and we all enjoyed socializing and making friends while having fun. Joy kept us entertained and was like a gracious host.
This was a bucket list adventure for us and we plan to make another bucket list trip to the Grand Canyon next and it will be with Sunshine Tours. Love you Joy and Paul. Safe travels until we meet again.
This was a bucket list adventure for us and we plan to make another bucket list trip to the Grand Canyon next and it will be with Sunshine Tours. Love you Joy and Paul. Safe travels until we meet again.
Written June 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacy C
1 contribution
May 2024 • Solo
Fantastic trip to New York to see Niagara falls. Scott was the driver and made the ride amazing and our guide was Bryson who kept it fun, had games and always spoke to everyone. Highly recommend.
Written June 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa L
Bluewell, WV1 contribution
May 2023
I recently took my special needs class on a trip to Gatlinburg, TN this past Friday. The only good thing that I have to say about the trip was that our drivers were kind and considerate. However, the rest of the experience was a train wreck at best. First, we had to send our itinerary multiple times, although we had been told it had been received and accepted, not to mention the numerous phone calls. The trip coordinator even threatened to cancel our trip two days before even though all paperwork, contracts, and payment had been cleared. Once on the trip we could not get a hold of our bus driver for pick up. When I called to company to ask for assistance, I was told the first time "I don't know what you want me to do about it from here" meanwhile all of my special needs students were standing outside waiting with a thunderstorm coming. I called back again to see if the company had any luck only to be told again " What the F%#@ do you want me to do about it!!!" I was mortified. As a professional this type of language was unacceptable. Our bus driver ended up calling me and after we compared notes it was NOT his fault at all because the coordinator gave us his HOME number not his cell. Upon returning I called the owner to let him know our dissatisfaction. I was told that our coordinator was his wife and to "be careful what I said". Before I could say anything he continued to say " we have discussed and and think it would be best not to do business again" and HUNG UP!! I don't know how this place continues to stay in business if this is the customer service that they give. I have been in education for more than 20 years and have planned and taken numerous field trips with several bus companies. This was by far the WORST experience that I have ever had with a touring company! I would rather pay twice the price than to do business with them again!!!
Written May 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wvu
Bluefield, Wv17 contributions
May 2023 • Business
My opinion of Sunshine Tours sure has changed. Totally the most unprofessional company I've ever seen. Had some constructive criticism and the owner, Paul Nester, was unwilling to even talk rationally about it. The owners wife, Lynn gave my wife the wrong phone number for the bus driver. They were on a field trip with special needs students and could not get a hold of the driver because they were given the drivers home number instead of cell number. Threatening the customer, cursing them and treating them that way is never the right thing to do! Totally shocked. And then to beat it all, the owner is such a coward he hung up during two different phone calls. Unwilling to rationally talk. Our family has used Sunshine numerous times throughout the years... never knew the owner was such a hothead and unwilling to talk about a mistake his wife had made. They sure didn't have a problem taking their money. A simple "I'm sorry it happened" would have gone a long way.
Written May 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wander815046
United States1 contribution
Sep 2018 • Business
They may take care of the people that they take on the tours but the definitely disrespect and down right abuse the places they go to. I have watched them push through photographers for companies and treat waiters and such like they aren't worth their time, I have had them physically push me and my other employees out of the way because they didn't want to deal with them and I have noticed not only the tour guides do this but they have also told the people that they are taking on the tours to do this. I don't care who you are or where you work it is not right to be verbally and physically abusive to the people you are visiting and it is definitely not okay to tell you guests to do the same. They do things that are a safety violation and that is not okay. The least they can do is obey the rules of the places they are visiting!
Written September 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Shatzee, we take ratings and feedback such as this very seriously. Unfortunately, we have no record of you ever taking a trip with us nor can we verify that you were ever a customer of ours. We were a little surprised to read your review here and on Facebook. If you are a client or have done business with us, we would like to investigate this issue further to find out what happened that resulted in making this review. We always strive to resolve any negative feedback from customers as quickly as possible. Please contact us immediately at so that we can better understand and resolve the issue. We can be reached at 540-674-9517 We look forward to hearing from you.
Written September 14, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do you have an office in Upstate SC area? If not, where is the closest to this area? OR is this strictly an online tour business?
Written May 9, 2017
Hey Pfishlady, our office is located in Dublin, VA. We have various pickup points for our travelers.
To see all of our pickup points, visit our website (gosunshinetours)and go to our pickup points page to see a list.
Written May 10, 2017
We do have trips to New York. The best way to stay updated is to visit our website at GoSunshineTours or follow and like us on Facebook. Hope to see you soon!
Written March 14, 2017
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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