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Caribbean Breeze Boat Rental & Parasail

1021 61st Street, Suite 150, Galveston, Galveston Island, TX 77550-3056
+1 409-740-0400
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Skiwrecked

The company texted me 7 hours before my multiple jet ski rental to cancel. I asked them to help me... read more

Review collected in partnership with this attraction

Reviewed 1 August 2017
dondS2069LN
Never book here.

They never showed up and wouldnt answer phone calls. Had to cancel charges. Left messages and still... read more

Review collected in partnership with this attraction

Reviewed 18 July 2017
runninstine13
Read all 38 reviews
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Get on the water to create beautiful memories in scenic Galveston Bay. Since 1992, offering half and full-day fishing and cruising boat rentals and charters. Exciting, fast jet ski rentals and parasail flights depart hourly featuring professionally trained crew and quality equipment. Reservations recommended.
  • Excellent49%
  • Very good13%
  • Average5%
  • Poor7%
  • Terrible26%
Aug 1, 2017
“Skiwrecked”
Jul 17, 2017
“Never book here.”
Open Now
Hours
Hours Today: 7:30 AM - 9:00 PM
Suggested Duration: More than 3 hours
LOCATION
1021 61st Street, Suite 150, Galveston, Galveston Island, TX 77550-3056
CONTACT
+1 409-740-0400
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1 - 10 of 37 reviews

Reviewed 1 August 2017

The company texted me 7 hours before my multiple jet ski rental to cancel. I asked them to help me find another local place and they were of no help. When I called they would not answer the phone or return messages.

Review collected in partnership with this attraction
Thank dondS2069LN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 July 2017

They never showed up and wouldnt answer phone calls. Had to cancel charges. Left messages and still have never recieved a response. Terrible business.

Review collected in partnership with this attraction
1  Thank runninstine13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 July 2017

Very fun experience. Was a little overpriced, but I don't regret doing it at least once. Was very enjoyable experience.

2  Thank vkrause43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 8 July 2017

I have pasted and coppied what is on there web site for renting he person signing the rental agreement must be at least 21 years old and anyone driving a jet ski must be at least 16. Renters must have a valid photo ID and...More

2  Thank lesleyfox05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john w, Manager at Caribbean Breeze Boat Rental & Parasail, responded to this reviewResponded 9 July 2017

Caribbean Breeze requires jet ski customers to have previous experience operating personal watercraft.

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Reviewed 6 July 2017

Totally non professional and terrible customer service. Booked Jet skis 3 weeks in advance and confirmed . Still got cancelled 5 mins prior to appointment time and nobody called , we had to call ourselves only to find out they cannot come. It was obvious...More

Review collected in partnership with this attraction
1  Thank syedtaz123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 June 2017

Disappointed that we traveled 1200 miles and didn't get to go parasailing. Called 4 days prior and was told not to book an appointment and to just "stop down" when we arrived. When we did so I was informed that there would be no parasailing...More

Review collected in partnership with this attraction
1  Thank mrech2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john w, Manager at Caribbean Breeze Boat Rental & Parasail, responded to this reviewResponded 22 June 2017

Sorry to disappoint. While we are upgrading our equipment we are not booking new appointments.

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Reviewed 7 June 2017

Horrible experience! We arrived to find that the pontoon boat we rented looked NOTHING like the photo on the website or the photos posted in their office. It looked like a work boat used to carry workers from here to there with metal bench seats...More

3  Thank Greg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john w, Manager at Caribbean Breeze Boat Rental & Parasail, responded to this reviewResponded 22 June 2017

All boat photos are accurate. There was not adequate communication regarding the alarm that we interpreted as shallow water, but turned out to be another alarm. Customer distributed ashen remains in the bay without supervision and completed the task and returned to the dock safely...More

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Reviewed 20 May 2017

For beginners, the man was 15 minutes late to our appointment and it would've took him another 10-15 minutes to get the jet ski off of his trailer. He contacted me 30 minutes before my appointment saying he needed a refundable $200 cash deposit which...More

Review collected in partnership with this attraction
3  Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john w, Manager at Caribbean Breeze Boat Rental & Parasail, responded to this reviewResponded 22 June 2017

Customer declined the rental upon reviewing the paperwork and the risk of operating a jet ski without prior experience.

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Reviewed 15 May 2017

I showed up 15 minutes prior to my appointment and waited around for 35 minutes before they showed up. Appointment set for 2 and didn't get on the water until about 2:40 and was told i had to be back by 3:15 for the next...More

Review collected in partnership with this attraction
Thank grdelacruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john w, Manager at Caribbean Breeze Boat Rental & Parasail, responded to this reviewResponded 22 June 2017

We appreciate your business

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Reviewed 8 April 2017

Customer before us damaged unit rendering it unusable. Owner initially was good about updates but later would not return phone calls. Had to appear in person to get answers and assure refund. Disappointing end.

Review collected in partnership with this attraction
4  Thank corporal493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john w, Manager at Caribbean Breeze Boat Rental & Parasail, responded to this reviewResponded 22 June 2017

It is unfortunate to be unable to provide service to customers while equipment is being repaired.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Donna S
21 August 2015|
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Response from Laura L | Reviewed this property |
You need to call the company directly and talk to someone. This company does not use the Internet in their business even though they have a website that will confirm a "reservation" and charge your credit card. The day to... More
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