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Townsend Visitors Center

7906 E Lamar Alexander Pkwy, Townsend, TN 37882-4028
+1 865-448-6134
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Review Highlights
Balloon festival.

We were at the visitor center while they had the balloon festival going on. IT was great the... read more

Reviewed yesterday
Russell H
,
Elizabethton, United States
Had a nice time

We stopped by on a whim and had a nice visit with the hostess and the park ranger. Saw him a... read more

Reviewed 3 days ago
Meema23
,
Johnson City, Tennessee
Read all 102 reviews
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Overview
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Townsend Visitors Center is located in the back yard of Cades Cove. Stop by for area information regarding accommodations, restaurants, and things to do during your visit! As well as Great Smoky Mountain National Park info and gift store ran by the Great Smoky Mountain Association!
  • Excellent74%
  • Very good24%
  • Average1%
  • Poor0%
  • Terrible1%
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Open Now
Hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: < 1 hour
LOCATION
7906 E Lamar Alexander Pkwy, Townsend, TN 37882-4028
CONTACT
Website
+1 865-448-6134
Write a ReviewReviews (102)
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All reviews
"visitor's center"
in 8 reviews
"nice center"
in 4 reviews
"great information"
in 4 reviews
"rocking chairs"
in 3 reviews
"local artists"
in 3 reviews
"cades cove"
in 10 reviews
"quilt exhibit"
in 2 reviews
"great gifts"
in 2 reviews
"area attractions"
in 2 reviews
"great stop"
in 5 reviews
"blackberry farm"
in 3 reviews
"national park"
in 6 reviews
"nice gift shop"
in 4 reviews
"visitor centers"
in 2 reviews
"park service"
in 2 reviews
"friendly folks"
in 2 reviews
"the great smoky mountains"
in 4 reviews
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1 - 10 of 101 reviews

Reviewed yesterday

We were at the visitor center while they had the balloon festival going on. IT was great the balloon were right there and you could ride one if you wanted to wait in the line. The show the balloon's put on was great and all...More

Thank Russell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago

We stopped by on a whim and had a nice visit with the hostess and the park ranger. Saw him a couple of days later at Cades Cove and we recognized each other. Had a nice chat, he has a good sense of humor. If...More

Thank Meema23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

I always stop here before going hiking to see what trails are open, anything new happening in the park, or to see what events are happening in the area. Everyone is always very nice and they always know what is happening in the Smokies and...More

Thank JimC48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 2 July 2018

This is a nice, clean place to stop and stretch your legs and pick up some information about the park and other activities.

Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 June 2018 via mobile

We tried to coordinate (unsuccessfully) I might add family gathering at Cade’s Cove. I was not aware THERE IS NO CELL SERVICE AT ALL IN CADES COVE, as a result it was luck and prayer to handle our family business. We stayed 7 hours at...More

Thank Bette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 June 2018

This is a great place to stop for a break from your road trip. They have a nice store operated by the Great Smoky Mountains Association. There are nice, clean restrooms. There is also a exhibit area where local artists are often set up to...More

Thank briscoedarling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 April 2018

Nice art studio but the other type of exhibits are only a few. However, clean bathrooms, a wonderful bookstore (your GSMA discount applies), and great views! Staff very helpful with maps and suggestions

Thank fmmbhm46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 April 2018

We stopped by here on our way to the Smokies on April 16th and the ladies staffing the counter that morning were a font of information. They helped us just solidify our itinerary and shared some fun wildlife sightings with us. Excellent service all around.

Thank Mandy_in_Japan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2018

Great information presented by very knowledgeable people. Accessible entrance is around back and includes a covered area for a picnic.

1  Thank Altster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 March 2018

We found ourselves back in Townsend, during our March stay at Blackberry Farm, in near-by Walland. We had spent the night in Knoxville, and were driving down to check in. Due to construction on the Alcoa Highway, we decided to take the “back road,” the...More

1  Thank The_Loup_Garou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all 10 hotels in Townsend
Best Western Cades Cove Inn
645 reviews
.20 km away
Highland Manor Inn & Conference Center
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Tremont Lodge and Resort
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Dock's Motel & Cabins
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Nearby Restaurants
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.27 km away
Black Bear Cafe
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Country Steak N' Eggs
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Nearby Attractions
Smoky Mountain River Rat Tubing
798 reviews
1.21 km away
The Little River Railroad and Lumber Company Museum
116 reviews
.64 km away
Dark Island Swinging Bridge
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.56 km away
Ask a question
Questions & Answers
Janet W
18 February 2018|
AnswerShow all 2 answers
Response from Jani P | Reviewed this property |
I am sorry, I don't know-I think you should call the center and ask them
1
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lorrinedillard
29 July 2017|
AnswerShow all 5 answers
Response from jchalmer | Reviewed this property |
I don't believe that there are any caverns in Townsend.
0
Votes
Karisee
19 July 2015|
AnswerShow all 2 answers
Response from Jonathan D | Reviewed this property |
Actually there are a few River tubing companies in Townsend. Each have different color tubes & buses. They are all along the main portion of Townsend on both sides and all charge about the same price. There is a bike... More
1
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