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Nova

Beach Road West, Prestatyn LL19 7EY, Wales
+44 1824 712323
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Review Highlights
Clean and welcoming

We went to use the soft play when the weather wasn't brill. Soft play was cheap with plenty if play... read more

Reviewed April 11, 2018
Sarah M
via mobile
Good Facilities

I must admit, I was somewhat surprised by some reviews. We visited the Nova twice over the Easter... read more

Reviewed April 3, 2018
Malcolm B
,
Manchester, United Kingdom
Read all 158 reviews
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Traveler Overview
  • Excellent47%
  • Very good22%
  • Average15%
  • Poor10%
  • Terrible6%
Travelers talk about
“swimming pool”(17 reviews)
“play area”(29 reviews)
“soft play”(10 reviews)
About
The £4.4 million redevelopment of the facilities into a brand new attraction see the creation of a new entrance and reception area, a 60 station fitness suite, new café and restaurant, two new retail units, a three storey soft play structure with...more
Closed Now
Hours Today: 6:30 AM - 9:30 PM
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Contact
Beach Road West, Prestatyn LL19 7EY, Wales
Website
+44 1824 712323
Write a ReviewReviews (158)
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All reviews
"swimming pool"
in 17 reviews
"play area"
in 29 reviews
"soft play"
in 10 reviews
"tasty food"
in 3 reviews
"beans"
in 3 reviews
"outside seating"
in 3 reviews
"in your face"
in 2 reviews
"scampi and chips"
in 2 reviews
"staff were attentive"
in 2 reviews
"chilli con carne"
in 2 reviews
"whilst on holiday"
in 3 reviews
"few hours"
in 4 reviews
"older children"
in 3 reviews
"rainy day"
in 5 reviews
"other customers"
in 2 reviews
"overlooking the sea"
in 2 reviews
"at reasonable prices"
in 3 reviews
Filter

1 - 10 of 158 reviews

Reviewed 11 April 2018 via mobile

We went to use the soft play when the weather wasn't brill. Soft play was cheap with plenty if play time and the place was lovely and clean. Staff were very welcoming and friendly. Would return and recomend. Kids had great fun!

1  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2018

I must admit, I was somewhat surprised by some reviews. We visited the Nova twice over the Easter break and thought both the service and facilities to be excellent. The pool was spacious and warm, and the communal changing area was more than adequate. Our...More

Thank Malcolm B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 March 2018 via mobile

Two adults and a 1 y/o. We went on a Tuesday in the Easter holidays at the morning public swim session. The changing rooms weren't very clean to start off, but never mind. We then went to go in the children's pool with having a...More

Thank Mcjoh13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 4 February 2018 via mobile

Disgusted today we were a family of 7 ordered food sat down eating to be approached by member of staff ,said the tables were reserved tables had no reserve signs on and were messy after we cleaned it ,asked to be cleaned !!if we knew...More

Thank 126hayleyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovaPrestatyn, Manager at Nova, responded to this reviewResponded 9 February 2018

We are sorry to hear you had a poor experience at Nova Prestatyn. Please message us on nova@denbighshire.gov.uk with full details of your visit and we will respond to you directly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 November 2017

Staffed mainly by 16 year olds who were perfectly pleasant but were unsure couldn't cope with the crowds and had poor leadership. There were flies all over one of the windows, the menu's were stained and smeared with god alone knows what and used crockery...More

2  Thank Norah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 November 2017 via mobile

The kids adventure playarea is a perfect place to take the little ones on a rainy day. Plenty of room for adults to sit, grab a coffee and a bite to eat whilst the children tire themselves out 😊

Thank danielwilliams087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 October 2017 via mobile

Very surprised about the refit. Slides taken out of the pool. No real clear view of the pool, my 8 year old daughter disappointed. Play area good but poorly maintained. Every table dirty. Staff not really bothered.

Thank Metalgearmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 September 2017 via mobile

I love it here, lovely place for a quiet evening drink overlooking the sea, inside or outside. It's fabulous. Large screens playing 80s music was right up our street

Thank tattielovesprestatyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 August 2017 via mobile

We always make sure we stop here at least once when we are up for the week. The food is lovely. Cooked fresh and always tasty. Staff are always helpful and willing to go the extra mile even when they are extremely busy.

Thank JaxElise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 August 2017 via mobile

Never experienced anything like this. Great food, high quality, high end dinning. The title says it all "Simply the best" You can call it what you like. It's not cheap, but then you get what you pay for. On a wee break in the Wirral,...More

Thank Ade B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Alishalea
17 February 2018|
Answer
Response from NovaPrestatyn | Property representative |
Hi Alishalea we allow toys designed for swimming pools to aid learning to swim. We do not allow beach balls or other inflatable toys. If you need any further assistance please call 01824 712323. Thanks
1
Vote
lynn19571
20 June 2017|
AnswerShow all 3 answers
Response from NovaPrestatyn | Property representative |
Hi Lynn, yes there is. Thanks
1
Vote
bl0ndie43
19 February 2017|
AnswerShow all 3 answers
Response from Bob M | Reviewed this property |
It's got water bowl outside dogs not allowed in ,
0
Votes
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