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Club Aspire Lounge

Closed Now: 5:30 AM - 10:30 PM
Open today: 5:30 AM - 10:30 PM
Review Highlights
A Welcome Break

We enjoyed our 2 hour+ wait in Aspire Lounge. Although it is a bit small compared to other airport... read more

Reviewed 2 days ago
Mary S
,
Ventura, California
Helpful Staff

The staff specifically Ruby was very helpful. She helped me get a service to bring me to the gate... read more

Reviewed 1 week ago
genieg2014
,
Manila, Philippines
via mobile
Read all 544 reviews
89
All photos (89)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent47%
  • Very good27%
  • Average11%
  • Poor8%
  • Terrible7%
Travelers talk about
“aspire lounge”(55 reviews)
“friendly staff”(31 reviews)
About
Club Aspire at London Heathrow Terminal 3 is a brand new lounge for 2016, with a comprehensive and complimentary Food and Drink Menu, award-winning Bliss-Spa, and dedicated business and rest zones. Whatever your reason for travel, and wherever you...more
Closed Now
Hours Today: 5:30 AM - 10:30 PM
See all hours
Suggested duration: 2-3 hours
Contact
| Terminal 3, near Gate 9, Hounslow, England
This attraction is at Heathrow Airport
Website
+44 161 694 7220
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Reviews (544)
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530 results
Traveler rating
249
142
58
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37
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LanguageEnglish
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249
142
58
44
37
Show reviews that mention
All reviews aspire lounge friendly staff excellent service philippine airlines food and drinks salad nice place to relax long flight front desk nice food quiet zone free wifi between flights charging points heathrow terminal pre flight comfortable seating
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1 - 10 of 530 reviews
Reviewed yesterday via mobile

Ioanna and Ema were sooooo considerate and sweet. They even asked us if we want Arroz Caldo. Greeted us In Philippine lingo, Mabuhay! Very warmth staff. The arroz caldo is yummy. Other food like pasta salad are fine. Bar is open ofcourse and they would...More

Date of experience: December 2018
Thank Minerva D
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded today

Dear Minerva, Thank you for your review on your recent visit with us. It is great to see your review, We always receive great feedback about the staff at Heathrow Terminal 3 and it is fantastic to hear this keeps on coming. I will be...More

Reviewed 2 days ago

We enjoyed our 2 hour+ wait in Aspire Lounge. Although it is a bit small compared to other airport lounges we have visited, it is quite comfortable with an upscale vibe and good food and beverage offerings Alisha Pires checked us in and was very...More

Date of experience: November 2018
Thank Mary S
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 2 days ago

Dear Mary, Thank you for taking the time to review us at Club Aspire. It was a pleasure to host you in the lounge. Happy to hear you enjoyed the food and drink offering. I will certainly pass on you feedback to Alisha. We hope...More

Reviewed 5 days ago via mobile

We had free access to the lounge due to having an Amex card - as it’s was free can’t really complain , however if I had paid to visit , I don’t believe it would have been value for money . Good selection of free...More

Date of experience: December 2018
1  Thank lisasA5752YP
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for taking the time to review us. It was a pleasure to host you at the lounge. We do hope you mentioned any concerns you had to a member of staff on the day who would of been happy to resolve...More

Reviewed 1 week ago via mobile

The staff specifically Ruby was very helpful. She helped me get a service to bring me to the gate 40 because I was having a severe back pain. She was not committing because of my late advice but she did her best to help me....More

Date of experience: December 2018
Thank genieg2014
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for your 4* review on your recent visit with us. We are very glad to see that the staff exceeded in offering any further assistance where possible and I will certainly pass your comments on to the lounge manager to ensure...More

Reviewed 1 week ago via mobile

Terrible experience. They wouldn’t let us in due to ‘computer problems’. After challenging we eventually got in though wish we hadn’t bothered. Poorly stocked in terms of food, untidy and clearly understaffed. Give it a miss!More

Date of experience: December 2018
1  Thank R_and_K_G
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review us here at Club Aspire. It was a pleasure to host you at the lounge. We do hope you mentioned any concerns you had to a member of staff on the day who would of...More

Reviewed 1 week ago via mobile

Takes you out of the hussle and bussle of the airport, green food and drink and nice relaxed atmosphere, staff are lovely can't do enough for youMore

Date of experience: December 2018
Thank Lmaguire81
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for your 5* review on your recent visit with us. Our lounge is a great way to enjoy the start of any trip away, We are very happy to see that you enjoyed your stay and the staff delivered excellent customer...More

Reviewed 1 week ago via mobile

Great lounge in terminal 3 - they have resting pods where I slept for 2 hours, then woke up to have a good breakfast, staff is lovelyMore

Date of experience: December 2018
Thank Liya P
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 1 week ago

Dear Liya, Thank you for your 5* review on your recent visit with us. It is great to see that you enjoyed your stay with us and that you managed to have a 2 hour sleep in one of the pods, Our breakfast is loved...More

Reviewed 1 week ago

Traveling on a Sunday morning, we found the lounge quite full. No newspapers, and no rest rooms within the lounge. Still, better than sitting outside.More

Date of experience: December 2018
Thank Hedonicus
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for your review on your recent visit to our lounge. Our lounge at Heathrow is becoming ever more popular and we strive to deliver the highest standards and try to ensure all customers get to experience our lounge. We unfortunately are...More

Reviewed 1 week ago via mobile

Not a great lounge. Ok to sit before a flight but not impressive. Not a great choice of food. 3 sorta of pasta ! Salad bar poorly made. Almost no dessert. Helpful staff but need to make a effort on food to make me come...More

Date of experience: December 2018
Thank OSS117x
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for your review on your visit to our lounge. It is disappointing to hear that our lounge did not meet your expectations. We offer a wide range of food and drink which all of our customers enjoy and we often change...More

Reviewed 2 weeks ago via mobile

Was welcomed with open arms by an extremely kind staff. Sleeping pods, showers, food, WiFi, and drinks...what more do you need. 10/10 would recommend.More

Date of experience: November 2018
Thank Relax27420811103
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for your review on your visit with us. We are very glad to see that you enjoyed your visit to our lounge. Our lounge is becoming ever more popular and our team work hard to ensure all guests enjoy their visit....More

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Questions & Answers
Ask a question
Tan71
5 August 2018|
AnswerShow all 3 answers
Response from DelhiGhumakkar | Reviewed this property |
It is always a good idea to pre-book. But they do not take pre bookings for the Priority Pass members.
0
Votes
vicjayhay
29 April 2018|
Answer
Response from Kerrywitsend |
Don't bother you'll probably get dried out pasta if you're lucky enough to see a full dish.
0
Votes
James B
18 March 2018|
AnswerShow all 3 answers
Response from StaceyAspireLounges1 | Property representative |
Hi There, All toiletries, towels & use of hair dryers are available when you purchase shower use at the Lounge.
0
Votes