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Cotswold Balloon Safaris

Whychurch Farm Cottage Crudwell Road, Malmesbury SN16 9JL, England
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Review Highlights
Constantly Cancelled

The Voucher was brought in February 2016 for two people, classic anytime balloon flight with... read more

Reviewed December 12, 2017
casual_carlos
,
Birmingham, United Kingdom
via mobile
Amazing experience

I’m kind of person that when I pay for something I want it now! so felt really disappointed when... read more

Reviewed October 9, 2017
paulfreebury1975
,
Gloucestershire, United Kingdom
via mobile
Read all 21 reviews
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Cotswold Balloon Safaris are a customer friendly, energetic organisation offering special, memorable champagne balloon journeys throughout the glorious landscapes of the Cotswolds. Every balloon flight is a unique adventure with a great mix of people and stunning sights to see. You or your loved ones will enjoy a collection of awe-inspiring moments, jaw dropping vistas and experiences to cherish.
  • Excellent68%
  • Very good9%
  • Average0%
  • Poor0%
  • Terrible23%
Travelers talk about
Open Now
Hours
Hours Today: 6:00 AM - 10:00 PM
LOCATION
Whychurch Farm Cottage Crudwell Road, Malmesbury SN16 9JL, England
Write a ReviewReviews (21)
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"captain mike"
in 6 reviews
"ellenborough park"
in 2 reviews
"brilliant trip"
in 2 reviews
"perfect evening"
in 2 reviews
"balloon flight"
in 4 reviews
"great fun"
in 3 reviews
"ballooning"
in 2 reviews
"ground"
in 4 reviews
"countryside"
in 2 reviews
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1 - 10 of 21 reviews

Reviewed December 12, 2017 via mobile

The Voucher was brought in February 2016 for two people, classic anytime balloon flight with photograph. We booked on 7 times and all have been cancelled due to the weather. We spent a year and a half trying to make this trip happen. Booking up...More

Thank casual_carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2017 via mobile

I’m kind of person that when I pay for something I want it now! so felt really disappointed when our last 4 flights had been re scheduled due to weather. tonight we got to take our balloon ride from the beautiful Ellenborough park it was...More

1  Thank paulfreebury1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2017 via mobile

Really brilliant trip friendly team and the weather was just perfect. I will be back in the future. :-D:-D

Thank Adriangp1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 18, 2017

Great flight over the Cotswolds. We flew from Ellenborough Park on 2nd Sept. We were so lucky with the weather - perfect evening. Crew were fantastic and our pilot was excellent. Cannot fault this experience.

Thank Mandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2017

Flew on Saturday 2nd September 2017. The balloon ride was so amazing, we booked onto flights that left from our home town, which was amazing to have that opportunity to do so. It did take us 14months and 5 bookings later to finally get up...More

Thank Blonddee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2017

This was a Christmas 2015 present that we have so far been unable to take advantage of due to my cancer treatment and three bad-weather cancellations. However, the communication via the website was always good... it has always been my understanding that we check the...More

Thank Ana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2017

After 4 cancelled flights due to poor weather, I was told my voucher has expired and that if I wanted to extend it, I would need to pay a further £70. Very poor service considering they cancelled me!!! However if you booked via group-on you...More

4  Thank Tony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike J, Owner at Cotswold Balloon Safaris, responded to this reviewResponded September 18, 2017

Thank you for your feedback. Cotswold Balloon Safaris welcomes feedback and reviews just as long as they are honest and genuine. Cotswold Balloon Safaris wants to fly our passengers but with the best will in the world, we cannot control the weather, where our passengers...More

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Reviewed May 10, 2017 via mobile

I have never in my life been more let down by a company than Cotswold Balloon Safaris. For nearly two years now we have been trying to fly, a birthday present that I have not yet been able to enjoy, because the company's rude and...More

4  Thank Hattie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike J, Owner at Cotswold Balloon Safaris, responded to this reviewResponded September 18, 2017

I suppose your review is a bit like Marmite and good example of online reviews in general - either loving or hating us. Also that angry people are more motivated to write these kind of reviews in the first place as we have flown hundreds...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2017 via mobile

I bought a voucher for a friend to fly and then bought a second voucher to join them. Flights booked and cancelled at the last minute due to poor weather on two occasions - lost days work which added to cost. When we tried to...More

4  Thank sophiesox2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike J, Owner at Cotswold Balloon Safaris, responded to this reviewResponded September 18, 2017

Clearly I run Cotswold Balloon Safaris as a business and in order for that to work it needs follow a business model that allows for all the ‘hidden’ costs to be covered and everyone’s safety ensured. I have no control over why customers choose to...More

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Reviewed April 3, 2017

I booked a flight from Wood Norton Hotel on 3rd April so booked into the hotel the night before (lovely hotel I must add) . We were asked to be at the launch site at 7am so booked a wake up call and proceeded to...More

3  Thank Wend1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike J, Owner at Cotswold Balloon Safaris, responded to this reviewResponded September 18, 2017

Thank you for your review. Cotswold Balloon Safaris welcomes all feedback both good and bad but only when it is fair and balanced. When you originally booked onto the flight we sent out an email confirmation letting you know what to do next etc and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & Answers
318mary
July 21, 2016|
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Response from casual_carlos | Reviewed this property |
As i found out, the weather on the ground is different to the weather up there! So frustrating. I tried 7 times n constantly cancelled.
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