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Review Highlights
Splash

Booked as part of a trip to CBeebies Hotel for our sons 3rd birthday. Waterpark was good, son... read more

Reviewed 3 weeks ago
Paul T
,
Cleethorpes, United Kingdom
via mobile
REALLY GOOD FUN

The water park was really good fun!! Looks cool, the 2 rides that we went on were really fun... read more

Reviewed 3 weeks ago
Matt D
,
Portsmouth, United Kingdom
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Traveler Overview
  • Excellent41%
  • Very good33%
  • Average17%
  • Poor6%
  • Terrible3%
Travelers talk about
“master blaster”(327 reviews)
“water park”(579 reviews)
“lazy river”(213 reviews)
About
The Waterpark is a perfect family day out whatever the weather, with both indoor and outdoor pools and attractions offering gallons of excitement for kids of all ages. Bursting out of the middle of Splash Landings Hotel the Caribbean lagoon boasts...more
Contact
Resort Alton Towers, Alton ST10 4DB, England
Website
+44 871 222 3330
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Top Selling Tours & Activities in and around Alton
Reviews (2,682)
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All reviews master blaster water park lazy river changing rooms great fun outdoor slides alton towers rubber rings theme park splash landings all ages main pool outside area changing area big slides water guns pool area
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1 - 10 of 2,664 reviews
Reviewed 2 days ago via mobile

My fiance and I visited the water park last Monday and had a great experience. The flumes were brilliant we enjoyed the new light up flume much better than the master blaster . Loved the outdoor flumes and bubbly wubbly pool it is a must...More

Thank startravellerxx
Reviewed 3 days ago

My main problem is with their customer service really, not the place itself. I ordered accidentaly the tickets twice, and I phoned, plus emailed asking for cancelation and refund of the 2nd order but could not reach them (they also charge 13p.min), plus no email...More

Thank Nickolaos K
Reviewed 2 weeks ago via mobile

Really enjoyed ours stay at alton towers with the added bonus of the splash pool. We'll worth a visit. Children aged 8 and 10 thought it was amazing. The outside shoots altho it was cold still so much fun with the hots pool at the...More

Thank annette m
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 2 weeks ago

Dear annette m, Thank you for your review. It's fantastic to hear how much you had a great time during your visit to the Water park. We have to agree, the Hot Tub is a delightful treat after splashing around in the Outdoor Pool :)...More

Reviewed 3 weeks ago via mobile

Booked as part of a trip to CBeebies Hotel for our sons 3rd birthday. Waterpark was good, son loves anything that involves climbing! The Waterpark was perfect for this as there is some large climbing equipment with loads of interactive water fountains, showers and taps...More

Thank Paul T
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 1 week ago

Hi Paul T, Thank you for taking the time to leave us a review on Trip Advisor! I am glad to hear that yourself and your son had a good time with us on your visit. In the interests of health and safety we do...More

Reviewed 3 weeks ago via mobile

Visited with a 3year old, and a 4 week old baby 2 adults and grandma... We thought we would try babies 1st swim, no injections as yet, but it is a colren pool and very clean, it is warm water too so he had a...More

Thank Leanne N
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 2 weeks ago

Dear Leanne N, Thank you for your review. We are so glad to hear that you all had a great time during your visit to the Water park and found that there was lots to do for each and every one of your party! We...More

Reviewed 3 weeks ago

The water park was really good fun!! Looks cool, the 2 rides that we went on were really fun, rapids are always fun and the hot tub was lovely and warm :) Shame the outside wasn't open, but it is what it is and id...More

1  Thank Matt D
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 1 week ago

Hi Matt, Thank you for taking the time to leave us a review on Trip Advisor! I am so glad to hear you had fun at our Waterpark and enjoyed our slides! We hope to see you soon! Best Wishes, Alton Towers Resort

Reviewed 4 weeks ago via mobile

Never been before and visited whilst staying in the resort. The theming of the hotel and the swimming pool area is really good and fun, the changing rooms offered different sizes, single, double and family which is a great idea and they were clean and...More

Thank 981jemmad
AltonTowersCS, customer service at Alton Towers Waterpark, responded to this reviewResponded 3 weeks ago

Hi 981jemmad, Thank you for taking the time to leave a review on our TripAdvisor page. We really appreciate feedback like this, it helps us to figure out what aspects of the attraction are successful and also if there are any areas that need improving....More

Reviewed 4 weeks ago via mobile

The water park is very small and limited. It is ideal for families with small kids but not for teenagers. It is nit value for money and the only place to est the food is awful. The staff is well educated, trained and very friendly....More

Thank Mario D
AltonTowersCS, customer service at Alton Towers Waterpark, responded to this reviewResponded 3 weeks ago

Hi Mario D, Thank you for leaving a reply on our TripAdvisor page. We are sorry to hear that you think that the Waterpark is small and limited, we do try to provide an amazing and exciting experience for all of our guests throughout our...More

Reviewed 4 weeks ago

It's a small park, a couple of indoor rides, couple of outdoor ones but it's very fun. The place is very clean and reasonably priced. Was a lovely half day spent here

Thank kittyivan
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 4 weeks ago

Hi kittyivan, Thank you for taking the time to review us on Trip Advisor! I am glad to hear that you had a fun day at our Waterpark! We also love visiting here. We hope to see you again soon! Best Wishes, Alton Towers Resort

Reviewed 5 weeks ago

What a disappointment. Queues for the rings to go on the only two indoor slides there was horrific, people coming off and keeping their ring to go back on. Not managed correctly at all. Lifeguards far to happy to blow their whistles, so if you...More

Thank noairs
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 4 weeks ago

Hi noairs, Thank you for taking the time to review us on Trip Advisor! I am sorry to hear about your recent experience with us. All of our lifeguards are there to keep our guests safe and therefore if there is any risk of health...More

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Questions & Answers
Ask a question
Rhea1111
7 October 2018|
Answer
Response from JoH299 | Reviewed this property |
Your entry is for the day but it is a lot of hassle to get dried, changed and go outside for lunch. There isn't any food outlets nearby. We ate at the cafe in the waterpark. There are two. One like a costa and one that does... More
0
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Rhea1111
7 October 2018|
AnswerShow all 2 answers
Response from Mario D | Reviewed this property |
Yes you can. Before you go out of the water park a lady will stamp your forehand with ink so you can go back inside later.
0
Votes
zcjtt98
3 September 2018|
AnswerShow all 3 answers
Response from Becky F | Reviewed this property |
I've just consulted my son and he says there are only 2 waterslides insides, one of which you will need to go on with him. Is it worth looking at at Waterworld in Stoke instead as it sounds like it would be a similar... More
1
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