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Review Highlights
Friendly and helful

We planned to stay overnight whilst on a canal holiday as it advertises mooring. The mooring is too... read more

Reviewed 31 August 2018
Godalming, United Kingdom
via mobile
Spa day gift voucher

Excellent facilities and a lovely lunch with Prosecco! My daughter and I visited with friends after... read more

Reviewed 1 week ago
Oswestry, United Kingdom
via mobile
Read all 392 reviews
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  • Excellent48%
  • Very good28%
  • Average17%
  • Poor6%
  • Terrible1%
Travelers talk about
“snow cave”(41 reviews)
“steam room”(64 reviews)
“thermal suite”(29 reviews)
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Moreton | Lion Quays, Oswestry SY11 3EN, England
+44 1691 684300
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Reviews (392)
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All reviews snow cave steam room thermal suite buffet lunch snow room waterside restaurant ice room dark room full body massage mud rasul on arrival plenty of loungers ice cave included in our package robes and slippers large pool lovely relaxing day
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1 - 10 of 392 reviews
Reviewed 1 week ago via mobile

Excellent facilities and a lovely lunch with Prosecco! My daughter and I visited with friends after being given a spa day voucher for Christmas. It was a lovely day and the spa pools are fantastic, with lots of places to relax and chill out. The...More

Date of experience: August 2018
Thank temwall
Reviewed 2 weeks ago via mobile

Spent 5 blissful hours here on Autumn Glow package. Brilliant treatments. Spa was super relaxing with lovely lighting and snow cave was exhilarating. Will visit again

Date of experience: November 2018
Thank Helen A
Reviewed 3 weeks ago via mobile

Poor from the word go, when first arrived we were told no to any extra massage as they simply didn’t have the availability but to check back later, we were then shown to the changing rooms where they were untidy with damp towels and ropes...More

Date of experience: November 2018
Thank livkatex
Reviewed 4 weeks ago via mobile

We were really looking forward to going to Lion Quays as a birthday treat Very disappointing Decor in the hotel is tatty and tired Three separate buildings- one for the spa, one for the restaurant and one for the hotel so you need your coat...More

Date of experience: November 2018
1  Thank JackieEmson
Reviewed 31 October 2018

My husband and I decided to take a day spa at Lion Quays at last minute. We arrived to really friendly and helpful staff and were shown the changing rooms and where things were. We used the Gym to start off with, which is huge...More

Date of experience: October 2018
Thank Pamela G
Reviewed 21 September 2018

Staff at the spa (including receptionists and cleaners) were friendly and helpful. The spa has great facilities, with a beautiful pool and well equipped gym. Definitely worth a visit

Date of experience: August 2018
1  Thank TeriMT1
Reviewed 9 September 2018 via mobile

Gloomy wet autumnal Saturday what could be better than a warm chill out day here. It was very relaxing,lovely friendly staff. Plenty of space,and quiet rooms to read their good choice of magazines. Very good buffetlunch with Prosseco included. Good choice of hot and cold...More

Date of experience: September 2018
1  Thank lynealmoss
Reviewed 5 September 2018

I have used spas in many places, but not visited one so up market as Lion Quays, The staff were second to none being very helpful, and exceeding my expectations. It has a 25 metre pool. The Sauna, and steam room were always available when...More

Date of experience: August 2018
1  Thank Michael R
Reviewed 31 August 2018 via mobile

We planned to stay overnight whilst on a canal holiday as it advertises mooring. The mooring is too short for modern boats, not maintained and silted up so it was not advisable to moor there. We moored outside on the canal. However, after the poor...More

Date of experience: August 2018
Thank MandMWorld
Reviewed 26 August 2018

Picked hotel for leisure facilities and proximity to a work location - and so have stayed several times on business. Positives: Leisure complex facility is great Good location for access to road networks Negatives: Hotel is nowhere near four star standard in terms of room...More

Date of experience: August 2018
Thank LBandTG2016
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Questions & Answers
Ask a question
1 September 2018|
AnswerShow all 3 answers
Response from 314gailb | Reviewed this property |
I’ve always packed my own. If they don’t I’m pretty sure reception will lend you one.
29 March 2018|
Response from Steven H | Reviewed this property |
Hi Lilacbunn, you have to be over the age of 18 to be allowed into the thermal suite and spa.
6 January 2018|
AnswerShow all 2 answers
Response from Steven H | Reviewed this property |
This hotel does not have a dress code, although most people dress smart casual for dinner.