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Direct Pets

Unit 3-1 Windmill Way East Ramparts Business Park | Ramparts Business Park, Berwick upon Tweed TD15 1TU, England
+44 1289 302757
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Direct pets

The staff are very helpful and lovely to speak to. However i have since found out that the Manager... read more

Reviewed 3 weeks ago
nitnat72018
,
Berwick upon Tweed, United Kingdom
via mobile
couldnt rate this place higher

on arrival you get a warm welcome and they remember each and every one of you and your pet is... read more

Reviewed 31 May 2018
Bet S
Read all 24 reviews
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Overview
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The friendliest Pet Store, with lots and lots for pets and pet lovers and helpful staff your sure to find all the help you need. Please bring your pets with you to meet us
  • Excellent84%
  • Very good16%
  • Average0%
  • Poor0%
  • Terrible0%
Travelers talk about
“stock” (4 reviews)
“products” (11 reviews)
Open Now
Hours
Hours Today: 8:30 AM - 7:00 PM
Suggested Duration: 1-2 hours
LOCATION
Unit 3-1 Windmill Way East Ramparts Business Park | Ramparts Business Park, Berwick upon Tweed TD15 1TU, England
CONTACT
Website
+44 1289 302757
Write a ReviewReviews (24)
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"well worth a visit"
in 2 reviews
"stock"
in 4 reviews
"products"
in 11 reviews
"shop"
in 10 reviews
"dog"
in 5 reviews
"bird"
in 2 reviews
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1 - 10 of 24 reviews

Reviewed 3 weeks ago via mobile

The staff are very helpful and lovely to speak to. However i have since found out that the Manager Tom is not very nice to his younger staff. They have lost at least 4 customers because of his treatment of his younger staff. I certainly...More

Thank nitnat72018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 31 May 2018

on arrival you get a warm welcome and they remember each and every one of you and your pet is welcomed too. A great display of products with knowledgeable staff. They always go the extra mile at Direct pets

Thank Bet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 August 2017

Well worth a visit if like us you have dogs. We were looking for waterproof jackets for our Border Terriers and the store assistant was extremely helpful in finding the ones we needed. This is a really well stocked place. Just wish we had a...More

Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 4 June 2017

Great service, plenty to chose from, very helpful staff, got doc jones for new dog very competitively priced, got a nice new tag and collar again lots to choose from, well worth a visit 😊

Thank Shona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 April 2017 via mobile

Swift, courteous and very reasonably priced. Ordered over the phone a product advertised on FB for my Motorhome and received delivery within a couple of days as promised. Packaged well but one carton had leaked slightly, will shop again though.

Thank Sherrie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 January 2017

Direct pets is a family run business, with a freindly reception on arrival you are treated to a very well informed staff. A great array of products clearly arranged for all to see, aisles are spacious and the shop is dog friendly. A must stop...More

Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, Owner at Direct Pets, responded to this reviewResponded 31 January 2017

Thank you for Taking the time to leave a review for us we appreciate it

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 January 2017 via mobile

Great store with great staff. My only stop in Berwick for everything for my dog 👍. A fantastic range of products at good prices.

Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 January 2017 via mobile

Come here all the time to buy my sprocker's food she loves it, good prices, and always helpful staff.

Thank megs1579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 December 2016

I love shopping here. The staff are always very friendly and helpful, they can't do enough for you. The selection of goods is brilliant and if you can't see what you're looking just ask. A big Thankyou to you all

Thank trish299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 December 2016 via mobile

Great shop, you pretty much get anything you need & if it's not in stock the staff will gladly try & source what you want & order it in for you. Staff are always willing to help you & advise you, yesterday I had 4...More

Thank HezzRitchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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