We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Intu Lakeside

West Thurrock Way, West Thurrock, Thurrock RM20 2ZP, England
+44 1708 869933
Website
Share
Save
Review Highlights
Worst customer service ever.

I ordered a vegan meal, I stated I was vegan and requested no cheese or mayo. When I bit into my... read more

Reviewed 1 week ago
MysteryGirl_2018
,
Harlow, United Kingdom
via mobile
Shoppers delight

Large selection of shops but the parking is a nightmare, it is like a rat race scrambling to find a... read more

Reviewed 3 weeks ago
Sarah_Norwich85
,
Norwich, United Kingdom
via mobile
Read all 710 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent46%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“shopping centre” (125 reviews)
“food court” (59 reviews)
“under one roof” (54 reviews)
Closed Now
Hours
Hours Today: 10:00 AM - 10:00 PM
LOCATION
West Thurrock Way, West Thurrock, Thurrock RM20 2ZP, England
CONTACT
Website
+44 1708 869933
Write a ReviewReviews (710)
Traveler rating
Traveler type
Time of year
Language
All reviews
"shopping centre"
in 125 reviews
"food court"
in 59 reviews
"under one roof"
in 54 reviews
"free parking"
in 84 reviews
"retail park"
in 27 reviews
"top floor"
in 19 reviews
"lots of shops"
in 27 reviews
"great shopping"
in 23 reviews
"shopping trip"
in 15 reviews
"food hall"
in 19 reviews
"high street"
in 19 reviews
"christmas shopping"
in 15 reviews
"blue water"
in 15 reviews
"eating places"
in 14 reviews
"champagne bar"
in 13 reviews
"car park"
in 23 reviews
"plenty of places to eat"
in 13 reviews
Filter

1 - 10 of 702 reviews

Reviewed 1 week ago via mobile

I ordered a vegan meal, I stated I was vegan and requested no cheese or mayo. When I bit into my wrap, I realised there was cheese in it. When I politely informed a member of staff, another member of staff came over and so...More

Thank MysteryGirl_2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Large selection of shops but the parking is a nightmare, it is like a rat race scrambling to find a space, but at least it is free. Decent amount of places to eat, but having visited on Easter Monday everywhere was far too busy, and...More

Thank Sarah_Norwich85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

If you are fancy in shopping this venue is by by far the best in Essex. An array of shops and a fab area of restaurants, coffee shops and bistros. One day is not enough to enjoy , that means you will come again (...More

Thank saintmoritz2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 3 weeks ago via mobile

Back in the day we always came to Lakeside every fortnight or sometimes more depending on the visit in the retail park. A few new changes but always looks clean. Has all the shops you need from clothes, tech, drinking and eating. Free parking and...More

Thank Simon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Lakeside is fab if your local. Good variety of shops , casual restaurants, cinema . Only downside is the shopping centre is a bit old fashioned and tired & could do with a could more up market shops like, reiss , Karen Millen, space nk,...More

Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We came here and did a bit of shopping, it was big and had lots of shops. We are at Taco Bell and it was nice.

Thank Zarah789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Visited Lakeside for the first time in 5years. The place isn’t as good as it used to be. Many floor tiles missing in several shops. The range of shops in my opinion is worse than before, only saving grace the food outlets have improved, but...More

Thank Bobbyfarrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2018

So much for a Mothers Day out. Parking not easy, no signs to say roads are closed at back of m+s. Fresh urine smells on stairways - yuk, plus local yobs driving like lunatics in multi storey.Lack of toilet facilities in main shopping area. Difficult...More

Thank sueshai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2018

It would appear that Intu have decided to expand lKesibe, in itself no bad thing, but for heavens sake sort out the signage. I have basically been parking in the same place since Lakeside opened, but went there last month to find the car park...More

Thank Hoppityskip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2018 via mobile

First time I visited lakeside arrived by train that was the easiest part! When trying to get a taxi from the shopping centre to our hotel not one member of the staff knew where we could get a taxi. My husband myself and my 4...More

Thank Kayleigh E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all West Thurrock Hotels
Premier Inn Thurrock East Hotel
420 reviews
.45 km away
Travelodge Thurrock Lakeside
97 reviews
.60 km away
Travelodge Thurrock M25
155 reviews
.95 km away
Premier Inn Thurrock West Hotel
835 reviews
1.48 km away
Nearby Restaurants
La Tasca Lakeside
828 reviews
.30 km away
Las Iguanas - Lakeside
332 reviews
.29 km away
Kushi
264 reviews
.42 km away
Cafe Rouge - Lakeside
400 reviews
.34 km away
Nearby Attractions
Lakeside Karting
164 reviews
.17 km away
Partyman World Of Play
196 reviews
.29 km away
Jump Giants Thurrock
262 reviews
1.11 km away
Ask a question
Questions & Answers
Mashazhu
November 22, 2016|
AnswerShow all 5 answers
Response from Shamima J | Reviewed this property |
It's best to go by car as I live in London. You can take the C2C train to get to Lakeside.
0
Votes
lolly5648
October 7, 2016|
AnswerShow all 2 answers
Response from Turgut Y | Reviewed this property |
House off Fraser Clark park
0
Votes
JoJofmomo
March 6, 2016|
AnswerShow all 5 answers
Response from Grahame W | Reviewed this property |
Hello, I believe they do not have this item available. Grahame
0
Votes
;