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Tioga Downs Casino Resort

2384 W River Rd, Nichols, NY 13812-1406
+1 888-946-8464
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Review Highlights
Casino Not Worth Detour Off Highways

Customer Service at Players Club desk was terrible. Loren would not accept a passport card as an id... read more

Reviewed 2 days ago
Cathi L
Great Trip

We visit Tioga for a weekend getaway. Wasn't certain about going due to many mixed reviews. But... read more

Reviewed 1 week ago
CTTraveler1017
via mobile
Read all 132 reviews
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Overview
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Tioga Downs Casino Resort is 100% smoke-free with 161 spacious guestrooms and suite accommodations that overlook the beautiful rolling hills of the Southern Tier. Our convenient inside access to the adjoining casino featuring 950 slot machines, 32 table games including, Blackjack, Craps, Roulette, Pai Gow Poker, Mini Baccarat, Big Six, Let It Ride Poker, Three Card Poker, Four Card Poker, and Mississippi Stud Poker, as well as a World Series of Poker sanctioned poker room, just a few steps away! Add in live entertainment, delicious fare, and exciting harness racing action, Tioga Downs Casino Resort is perfect for a spontaneous getaway, special occasion or your next corporate event. We have everything you need to make it an unforgettable stay! Guests can enjoy our new AgeLess SPA! Focused on your health from head to toe, you will be treated to personalized services for the best possible experience.
  • Excellent25%
  • Very good34%
  • Average21%
  • Poor8%
  • Terrible12%
Travelers talk about
“tioga downs” (43 reviews)
“table games” (13 reviews)
“harness racing” (12 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 3:00 AM
Suggested Duration: More than 3 hours
LOCATION
2384 W River Rd, Nichols, NY 13812-1406
CONTACT
Website
+1 888-946-8464
Write a ReviewReviews (132)
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All reviews
"tioga downs"
in 43 reviews
"table games"
in 13 reviews
"harness racing"
in 12 reviews
"fun place to go"
in 4 reviews
"sports bar"
in 5 reviews
"great job"
in 2 reviews
"brisket"
in 4 reviews
"salad"
in 4 reviews
"black jack"
in 4 reviews
"good luck"
in 3 reviews
"sunday afternoon"
in 3 reviews
"look forward"
in 3 reviews
"sausage"
in 2 reviews
"a couple of times"
in 2 reviews
"poker room"
in 2 reviews
"senior citizens"
in 2 reviews
"high limit"
in 2 reviews
Filter

1 - 10 of 132 reviews

Reviewed 2 days ago

Customer Service at Players Club desk was terrible. Loren would not accept a passport card as an id because he said I also needed a passport (?!). I explained the passport card is equivalent to a full passport for ID purposes. His exact words "This...More

Thank Cathi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

We visit Tioga for a weekend getaway. Wasn't certain about going due to many mixed reviews. But we had a wonderful time. The hotel itself was clean and well maintained. The spa and pool was fun. The Casino and bars surrounding were bigg fun. Would...More

Thank CTTraveler1017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Front Office Manager at Tioga Downs Casino Resort, responded to this reviewResponded 1 week ago

Dear CTTraveler1017, Thank you for your review! We are very pleased to here that you enjoyed your stay with us.We hope to see you again for another wonderful time! Kind regards, Robin Torr Hotel Manager 607.699.3900 ex5016 rtorr@tiogadowns.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2018 via mobile

Stayed the night and had a great time. Loved the room. Clean and comfortable beds. Love the shower. Comfortable robes for after a relaxing shower.More

Thank emptymind2k7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Front Office Manager at Tioga Downs Casino Resort, responded to this reviewResponded March 14, 2018

Dear Emptymind2k7, Thank you for your review! We are very pleased to learn that you had a nice experience while staying at our Hotel Casino Resort and we look forward to seeing you again soon. Hopefully you will be able to return when we have...More

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Reviewed March 4, 2018 via mobile

Worst cusino I’ve been to yet. They changed their policy’s and kicked me out of the place I’ve been here the last 2 years with no problem and all of assured I’m not aloud in with my elderly aunt and mother I drove over 3...More

1  Thank katie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Guest Relations Manager at Tioga Downs Casino Resort, responded to this reviewResponded March 14, 2018

Dear Katie C, We appreciate your feedback and would like to speak with you personally about the experience you encountered. Please be sure to contact me at your convenience so we may further look into this for you. My contact details are below. I look...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2018

I was staying at hotel with my daughter so we decided to try Virgil's. What a disappointment. We both ordered ribs. I ordered baked beans and grilled vegetables. I was told vegetables were mushrooms, squash, and asparagus. No asparagus, only squash and two pieces of...More

Thank tbanks116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Front Office Manager at Tioga Downs Casino Resort, responded to this reviewResponded February 28, 2018

Dear tbanks116, We are sorry to hear that you did not enjoy your meal. We would like to have an opportunity to make this right for you. If you can kindly contact me at your earliest convenience, we would greatly appreciate it. Please see my...More

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Reviewed February 16, 2018

I have reviewed Tioga Downs casino in the past, but since that review many changes have happened at Tioga Downs. When I first reviewed it was a racino (casino slot machines and harness racing). Since then they have added a parking garage, two restaurants and...More

1  Thank NewYorkGrandpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Front Office Manager at Tioga Downs Casino Resort, responded to this reviewResponded February 28, 2018

Dear NewYorkGrandpa, Thank you for your updated review! We appreciate that you have returned to visit our all new casino and resort and very pleased to hear you enjoyed visit. Even though you live locally, please let us know if you ever have an opportunity...More

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Reviewed January 26, 2018

NOT ENOUGH STAFF! To sum it up -- that goes for the cocktail servers, the slot machine attendants, table game dealers, the housekeeping staff at the motel, the breakfast staff. Every encounter we had with all the above was extremely well below par! While playing...More

Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Front Office Manager at Tioga Downs Casino Resort, responded to this reviewResponded February 1, 2018

Dear Nancy W, We appreciate your feedback and we will be sure to review this with our management team and staff but in the meantime I would like to learn more about your experience. Please feel free to contact our management team or myself at...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2018 via mobile

Small town “casino”. A few tables manned during the week, but usually a wait for a seat. Slots plentiful but service when there is a problem usually 20- 30+ minutes before an attendant shows up.More

Thank Photobug13827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Front Office Manager at Tioga Downs Casino Resort, responded to this reviewResponded January 23, 2018

Dear Photobug13827, Thank you for your review. We value all of the feedback and reviews we receive and do share with all management and the team. We apologize for the extensive wait you received when having a technical issue with a slot machine. We strive...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2018 via mobile

We stopped by to check out a band and gamble and little bit too. While we we there we went to Coasters to grab some food. Biggest mistake ever. I have NEVER experienced such bad service in my life! We wait 42 mins for fries...More

Thank jaynew08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Front Office Manager at Tioga Downs Casino Resort, responded to this reviewResponded January 23, 2018

Dear Jaynew08, We are truly sorry for the unfortunate experience you encountered while dining with us and we do thank you for the feedback as we value all reviews that we receive. Could you kindly contact us so we may have an opportunity to turn...More

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Reviewed December 26, 2017

Very nice facility. We have visited here a few times. Seems like they have very limited tables for craps players. This visit there was 1 craps table open. We stayed in the hotel and checked several times and there was basically people 2 deep waiting...More

Thank cory717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin T, Front Office Manager at Tioga Downs Casino Resort, responded to this reviewResponded December 27, 2017

Dear cory717, Thank you for your review. We are pleased to hear that you enjoyed our facilities and had a chance to stay at our brand new hotel. We hope you are able to return again soon and please contact me if I may assist...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Nearby Attractions
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Ask a question
Questions & Answers
gee1513
October 15, 2017|
AnswerShow all 3 answers
Response from mamaknows | Reviewed this property |
At this time there are no shuttles from area hotels. C-Tran bus stops there a few times per day: Oswego-Sayre-Elmira.
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