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DFS, New York John F. Kennedy International Airport

JFK International Airport, Terminal 4, Near Gate B23, Jamaica, NY 11430
+1 800-225-2777
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Review Highlights
Most unorganized most rude and unhelpful staff

I had the displeasure of arriving at Jfk airport to no staff manning airport control , a couple of... read more

Reviewed 3 weeks ago
Melanie S
,
Hemel Hempstead, England, United Kingdom
via mobile
Surprising that a popular airport in one of our busiest cities is not a lot better!

We have traveled widely in many cities, and it's somewhat of an embarrassment to have an airport... read more

Reviewed October 27, 2017
jksmi
,
Asia
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DFS Airport is the destination for travelers seeking world-class brands and personalized services all in one place. Explore ready-to-go gifts and first-class essentials while enjoying personal shopping assistance and complimentary beauty services all at your convenience. Anyone can shop duty free at DFS. Duty free items are exempt from the payment of certain local or national taxes and duties. Simply present your flight itinerary, including your date of travel, airline and airport arrival information, for a seamless shopping experience. From one destination to the next, we seek to inspire travelers everywhere with the world's finest selection of exceptional products and unparalleled service at every point along their journey. Discover value and style when you shop before departure and upon arrival at any of our DFS Airport stores. DFS at John F. Kennedy is the ultimate destination for jetsetters who want to enjoy professional and personalized customer service along with the cachet of luxury shopping. DFS JFK offers a wide selection across a diverse portfolio of categories including Fashion, Watches, Jewelry and Accessories Spirits, Wine, Tobacco, Food and Gifts and Beauty, Fragrances and Well-being.
  • Excellent0%
  • Very good20%
  • Average40%
  • Poor20%
  • Terrible20%
Oct 27, 2017
“Surprising that a popular airport in one of our busiest cities is not a lot better!”
Oct 4, 2017
“Basic Airport”
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Hours
Hours Today: 5:00 AM - 12:00 AM
LOCATION
JFK International Airport, Terminal 4, Near Gate B23, Jamaica, NY 11430
This attraction is at John F. Kennedy Intl Airport (after security)
CONTACT
Website
+1 800-225-2777
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Reviewed 3 weeks ago via mobile

I had the displeasure of arriving at Jfk airport to no staff manning airport control , a couple of hours later we took the AirTrain but no staff around to answer any questions and the ones we found were condescending and piss taking . Very...More

Thank Melanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2017

We have traveled widely in many cities, and it's somewhat of an embarrassment to have an airport like this in our home country. It could do so much better in having better service, better seating areas, better signposting, better decoration and overall it really needs...More

Thank jksmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2017

Busy airport, very confusing, hard to find transit, many areas in poor condition, absolutely no beauty or art, often uncomfortable. Embarrassing compared to major airports in other countries.

Thank Thomas V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 27, 2017 via mobile

The airport is big. Everything is ok except that you have to pay 6$ for a caddy. It's expensive. The security checks are fast and there was a small line up.

Thank Saad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2017 via mobile

The general service was of a basic level. However one person made an extra effort. 😊👍 We managed to buy a full bottle of Jack Daniel's special Frank Sinatra label that learned about at the distillery 🥃👍

Thank GrisVoyageurs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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