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Stillwater Spa & Salon

111 Country Club Dr, Hyatt Regency, Incline Village, NV 89451-9305
+1 775-832-1234
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Review Highlights
The prices & locale just don’t live up to the experience

I am a local and visit the spa regularly. The prices have risen but the experience is stale and... read more

Reviewed 29 April 2018
Gemma'smum
,
California
via mobile
Smaller spa, but very nice facilities; pricey without a Groupon

The spa is a little on the small side. Just one main hallway with changing rooms, lockers, a... read more

Reviewed 29 March 2018
jat1977
,
Central Florida, Florida
Read all 43 reviews
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Enjoy pampering and relaxation at the ultimate Lake Tahoe hotel spa. Nestled high in the Sierra Nevada Mountains at an elevation of over 6,000 feet, Stillwater Spa at Hyatt Regency Lake Tahoe Resort, Spa and Casino is a luxurious reflection of the tranquil, natural environment of the region. With an air of eco-sophistication and an ambiance of cozy mountain elegance, Stillwater promotes wellness through the power of nature.
  • Excellent39%
  • Very good44%
  • Average9%
  • Poor6%
  • Terrible2%
Travelers talk about
“steam room” (11 reviews)
“lounge area” (5 reviews)
Closed Now
Hours
Hours Today: 8:30 AM - 7:00 PM
Suggested Duration: 2-3 hours
LOCATION
111 Country Club Dr, Hyatt Regency, Incline Village, NV 89451-9305
CONTACT
Website
+1 775-832-1234
Write a ReviewReviews (43)
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All reviews
"steam room"
in 11 reviews
"lounge area"
in 5 reviews
"relaxation room"
in 4 reviews
"dry sauna"
in 4 reviews
"minute massage"
in 3 reviews
"deep tissue massage"
in 2 reviews
"wonderful selection"
in 2 reviews
"wonderful massage"
in 2 reviews
"great amenities"
in 2 reviews
"therapist"
in 9 reviews
"kim"
in 4 reviews
"fireplace"
in 7 reviews
"gratuity"
in 3 reviews
"dixie"
in 2 reviews
"toiletries"
in 2 reviews
"lockers"
in 3 reviews
"chairs"
in 3 reviews
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1 - 10 of 42 reviews

Reviewed 29 April 2018 via mobile

I am a local and visit the spa regularly. The prices have risen but the experience is stale and nothing like the nearby Ritz Carlton. I can never quite get over the front desk that always seems unprofessional, disorganized although at least one of them...More

Thank Gemma'smum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 21 May 2018

We really appreciate our locals, so we're glad you took the time to share this experience with us. We never want anyone to leave our spa feeling less than thrilled, especially as we know we aren't a budget-level option. We'll share your notes about employee...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2018

The spa is a little on the small side. Just one main hallway with changing rooms, lockers, a eucalyptus steam room, and a dry sauna. There is also a small lounge area with a fireplace at the end of the hallway. There were only about...More

Thank jat1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 31 March 2018

Thanks so much for coming in, and we're so glad to hear you were able to take advantage of our Groupon special! We love bringing new guests into our spa and providing a restful and peaceful experience for visitors. We appreciate the suggestion on potentially...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 March 2018

While visiting northern Lake Tahoe I had an afternoon to spare and scheduled a deep tissue massage at the Stillwater Spa in the Hyatt. Lucky for me my massage therapist, Katey Olsen, was experienced and terrific. The massage was just right, not to soft, not...More

Thank meegarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 27 March 2018

Thank you so much for coming into Stillwater Spa and Salon, and we're so glad to hear your massage was pleasant. We always recommend leaving time to enjoy the facilities! It sounds like you came in through our side entrance, not the main entrance, which...More

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Reviewed 26 February 2018 via mobile

Instead of a massage, I tried the Sierra Dreams treatment, an exfoliation extravaganza. It’s starts with dry bushing which sounds weird but felt terrific. That was followed by a Turkish salt scrub, streamed towels, then a lavender oil cocoon while getting a foot and scalp...More

Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 14 March 2018

Thank you for coming in, Liz! I'm so glad you enjoyed your treatment and will pass your compliments on to Janice. We'll see you on your next visit!

Report response as inappropriate
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Reviewed 4 February 2018 via mobile

This is a great spa!! Lots of fireplaces, nice and cozy. They serve a glass of bubbles with all the treatments. Great Sauna, Steam Room and Indoor outdoor pool. My friend had a wonderful massage and I had a Wash/Blow dry, one of the best...More

Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 5 February 2018

Karen, thank you so much for your kind review. We designed Stillwater Spa & Salon to be an oasis for relaxation here in the mountains, so we always love hearing from guests who have a wonderful time here unwinding with us. We'll pass your compliments...More

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Reviewed 26 January 2018

I have had several treatments here and have been very satisfied with the services and the ambiance of the area. I can have a glass of sparkling wine while checking in and have always felt very relaxed when I am finished. The prices are quite...More

Thank Maria O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 29 January 2018

Hi Maria, and thank you for spending time with us in the spa! We're glad you were able to relax and enjoy your time in the facilities. We appreciate your comments about check out and tipping, and we'll share that feedback with our team here...More

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Reviewed 25 March 2017

Visited here after a day on the slopes and took advantage of the great amenities to be found in this premium retreat. Felt totally relaxed and rejuvenated afterward. Great facilities, great staff.

Thank Jonaleen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 5 October 2017

Hi there, and thanks for your kind words! We're so glad both the staff and facilities were great - hope you'll come join us again!

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Reviewed 8 February 2017 via mobile

I went here on a rainy afternoon for a massage, what a lovely experience! Massage was excellent and we really enjoyed going from Steam Room to cool shower to Sauna to cool shower. Relaxation room is well stocked and the toiletries are lovely too. Will...More

Thank Sabrina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 17 October 2017

So happy you had a wonderful time, Sabrina! Sounds like you used the facilities perfectly. We're a little late on the response to this, so hope you've come back and seen us again since then. Thanks!

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Reviewed 1 February 2017

While on a ski vacation with family, I grew tired of the snow and cold and decided to spend a day relaxing in the spa. I had a massage with Kim which was truly outstanding. Kim's technique was so amazing that the 45 minute treatment...More

Thank uhohitsher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 October 2016 via mobile

I have reviewed the Stillwater spa a few times, so this may seem repetitive. I am never ever disappointed in any of the services I receive here. My husband and I got an 80 min couples hot stone massage by Kim and Gloria. Everything from...More

1  Thank tripgirl74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattLakeTahoe, Manager at Stillwater Spa & Salon, responded to this reviewResponded 25 October 2016

Thank you for your glowing review! We strive to cultivate a relaxing environment where our guests can be pampered, and we’re delighted to hear your visit was so special. We’ll be sure to share your comments with Kim, Gloria, and Bree. Thank you for your...More

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