Boats and Beyond Rentals
Boats and Beyond Rentals
3.5
About
Nisswa, United States

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Travelers talk about
(2 reviews)
(4 reviews)
(2 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles7 reviews
Excellent
3
Very good
1
Average
1
Poor
1
Terrible
1

Peggy
3 contributions
3.0 of 5 bubbles
Aug 2021
We rented jet skis in late summer 2021 from this outfitter.

What we loved: the jet skis were in great condition, we received excellent information on jet ski operation and safety features from the owner. The weather was perfect, the jet skis ran beautifully and we along with our children, relished the time together on the water.

What was disappointing? Upon check in the owner was rather short & curt with us. We brushed it off--everybody has a bad day. However, when returning the jet skis he was even more sour, surly and quite frankly, rude. Perhaps we have just grown accustomed to "Minnesota nice" and expect it at every turn, but had this owner embraced that notion, I can guarantee this would have been a perfect day!
Written January 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

c w
mn1 contribution
2.0 of 5 bubbles
May 2021 • Family
Was given different information and assurances before booking that was not followed through on after booking- some equipment didn’t work on boat- you lose half a day on drop off Day and pick up day because they don’t do early morning drop off and evening pick up - our most disappointing pontoon rental experience to date
Written May 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

YearsofTravel4Fun
Minnesota211 contributions
4.0 of 5 bubbles
Dec 2017 • Family
They rent the snowmobiles in four hour shifts, however, if you can not go out for the four hours, you can schedule a time within your time slot of 9:00 - 1:00 or 1:30 - 5:30. We had people visiting who aren't used to Minnesota cold weather so we went out for two hours. The cost is not prorated. We rented four snowmobiles and eight helmets and the cost was close to $1000 for two hours. A bit pricey, but a positive experience. The safety review, paper signing, trail directions, instructions and fitting of the helmets takes about a 1/2 hour. Get there early so you don't miss out on snowmobile time.

The person reviewing the instructions and safety was very serious. He boldly asked people to stop talking while he was talking. We were wearing six layers of clothes and had kids with us. Maybe signing paperwork on safety and trails instructions could be reviewed before hand on the computer and signed. There were two people working and the check in process was very slow. We rode from Nisswa to Pequot Lakes and back in an hour and a half. Next time, we will ride for the entire four hours and get to the building early for all the registration info. The sleds were nice with hand warmers. People had problems with their helmets fogging up, but the temperature was 0.

Download the polaris trail map. I would recommend and probably will go back.
Written December 31, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah P
1 contribution
5.0 of 5 bubbles
Jul 2015 • Family
Boats and Beyond rentals has made our family vacations so much fun for the past 7 years. Over the years our family has rented speedboats, pontoons, and jet ski's from Boats and Beyond rentals and have always been thrilled with our experience. The boats are always in great condition and look brand new. There is no better way to experience the Brainerd chain of lakes than on a boat. Boats and Beyond rentals is located in a small cove off of Gull Lake and if there is ever a storm the owners, Jay and Melissa, are great and let you dock the rented boat there so it is more protected if you want to. The staff are all really friendly and helpful, the customer service at Boats and Beyond is truly unmatched. They do a great job making sure you have everything you need to have a relaxing time. They provide you with however many lifejackets you need and teach you everything you need to know about the boat you are renting. The great customer service and the high quality boats have kept us coming back for 7 years. Our family enthusiastically recommends Boats and Beyond rentals! They take care of their guests and renting from them has made our family vacations super fun.
Written May 9, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

murray892
Winnipeg, Canada1 contribution
5.0 of 5 bubbles
Jul 2015 • Family
Over the past 8 years we have gone to Boats and Beyond for a combination of Jet Ski's, Ski Boats and Pontoons and have had great experiences. We are always very pleased with the quality of their boats, personal service and overall value. Jay and Melissa are extremely easy to deal with and always professional. We just booked again and highly recommend them and their company to anyone looking to maximize their fun on the lake. Murray, winnipeg
Written May 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David B
Denver, CO1 contribution
5.0 of 5 bubbles
Aug 2015 • Family
Now I know where the saying "two sides to every story" comes from! We have rented from Jay and Melissa for six years, and looking forward to seven. Great equipment and customer service. Looking forward to seeing you guys in July for a week on Gull Lake! Can you order some nice weather for us:-)
Written May 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Modern_Family_in_Mn
Minneapolis, MN228 contributions
1.0 of 5 bubbles
Aug 2015 • Family
Beware of the rude owner! If we could give 0 stars, we would!
We stayed at Gragun's resort and they don't have jet skies there so we were looking for other rentals. We drove 14 miles to "Boats and beyond" to rent couple jet skis . When we returned them back, my husband and I were waiting for one of our kids to pick us up. Because of my husband poor planning, our kids couldn't find us so we were stuck in that place for two hours! There is no taxi available, the place was empty, we couldn't even ask any residents to give us a ride back to resort.
We were soaking wet, cold, hungry, no cell phones ( obviously we were on jet ski), no wallets, no money trying to reach one of our kids. Austin, a very nice young man who works there, let us use his cell phone. Needless to say we were not happy waiting for so long so my husband and i were arguing. Our arguing had nothing to do with that place.
At some point i was so cold in my wet clothes, I offered to sweep their 3 car garage' driveway just to keep warm!
after 1.5 hour of waiting for our kids, the owner of that place showed up. He walked straight to me, pointed his finger in my face and in a raised voice told me to stop arguing or he will call cops. My husband and I were stunned!!!!
The owner didn't offer us a towel, or water, he didn't ask what happened, why we are soaking wet on his driveway and how he can help. he just started yelling at me. At this point i was so cold and exhausted, I told him " yes, please call the police so I can get out of here"
A few minutes later he was on the phone saying " I just want these people out of here'!!!!
The sheriff showed up 30 minutes later and told my husband he doesn't know why he is here.
Finally the polite, nice and friendly Austin was able to drive us back to the resort with his boss permission.
if you are in the area, avoid by any means that Boats and beyond rentals place! Drive extra miles, but don't go there!
We wont and will make sure more people know about our horrific experience, thanks to the rude owner.
Written September 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BOATS AND BEYOND RENTALS (Nisswa) - All You Need to Know BEFORE You Go