We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Makin Waves

528 Water Street, Saugatuck, MI 49453
Share
Save
Review Highlights
Rude Owner

I've used this company twice and should have learned my lesson after the first bad experience. The... read more

Reviewed September 3, 2017
Ringo317
,
Carmel, Indiana
via mobile
Great Time. Thank you to the staff!

Our family rented a pontoon and two jet skis Saturday. The town is busy get there early to find... read more

Reviewed July 24, 2017
johannwick
,
Chicago, Illinois
Read all 8 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Traveler Overview
  • Excellent25%
  • Very good12%
  • Average0%
  • Poor0%
  • Terrible63%
Sep 3, 2017
“Rude Owner ”
Jul 23, 2017
“Great Time. Thank you to the staff!”
About
Local Weather
Powered by Weather Underground
16°
May
21°
10°
Jun
23°
12°
Jul
Contact
528 Water Street, Saugatuck, MI 49453
Write a ReviewReviews (8)
Traveler rating
Traveler type
Time of year
Language
Filter
Reviewed 3 September 2017 via mobile

I've used this company twice and should have learned my lesson after the first bad experience. The owner is rude and treats customers as an annoyance. The entire rental process is for the owners convenience and customer satisfaction is not a concern. The young staff...More

Thank Ringo317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 July 2017

Our family rented a pontoon and two jet skis Saturday. The town is busy get there early to find parking. We had a great time and appreciate all the help hauling our coolers to the boat for my friends birthday celebration. We are very familiar...More

Thank johannwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 July 2017

Our group rented a pontoon boat for 4 hours and 2 wave runners for 2 hours for a total of $880.00. One wave runner emitted smoke and exhaust fumes soon after we left the rental facility. We were told to expect some smoke for a...More

4  Thank Kathleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 26 June 2017

We read the reviews before renting the boat. Decided to try it anyway. Clearly others don't understand the Big Lake. It can be dangerous when the waves are rough. If you're a boater at any level you'll have a great time. Our family had a...More

Thank gregnaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 August 2016

We rented the pontoon on a Thursday afternoon for a 1:00 pm departure. I had asked about the tub as the kids wanted to go tubing. The young man who took my deposit told me that it would depend on the conditions of the lake....More

9  Thank igoe5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 July 2016 via mobile

We went on one of there pontoons and it was nice at first but John the owner the extremely rude to me and my family they had one of there pontoons parked in the wrong spot and told us to come in when I was...More

9  Thank Ryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 June 2016

We had planned on doing a boat tour, but ended up not wanting to because the kids would lose attention. We called and spoke to Shawn(sp). He said they had 1 boat left for the time frame we wanted. I talked to him on the...More

1  Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 August 2015

If you rent a boat here do not expect that you can take it out onto Lake Michigan. They apparently do not have a radio to make that possible so you will be paying nearly $100 an hour to drive 10 mph up and down...More

17  Thank LilBeth67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all 9 hotels in Saugatuck
Ship-N-Shore Hotel
177 reviews
.01 km away
Beachway Resort
118 reviews
.09 km away
Bella Vita Spa + Suites
143 reviews
.43 km away
Secret of Saugatuck Suites
81 reviews
1.06 km away
Nearby Restaurants
Uncommon Coffee Roasters
441 reviews
.27 km away
Phil's Bar & Grille
940 reviews
.34 km away
Borrowed Time
62 reviews
.19 km away
Marro's Italian Restaurant
369 reviews
.36 km away
Nearby Attractions
Mount Baldhead Park
152 reviews
.27 km away
Butler Street
309 reviews
.47 km away
Saugatuck Chain Ferry
101 reviews
.05 km away
Saugatuck-Douglas Historical Museum
35 reviews
.21 km away
Questions & Answers
Get quick answers from Makin Waves staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
;