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Puzzled Escape Games

Closed: Closed
Open today: Closed
Review Highlights
Birthday Party Success

They did a great job with my 9 year-old's birthday party. The staff was welcoming, well-spoken... read more

Reviewed 6 days ago
nunu212
,
Holyoke, MA
Best time ever!

I brought my daugther and a few friends for her birthday and we had a blast! We got the help we... read more

Reviewed 30 October 2018
Sarah G
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8
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Certificate of Excellence
Traveler Overview
  • Excellent95%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible2%
Travelers talk about
“escape game”(8 reviews)
“puzzle room”(6 reviews)
About
Closed
Hours Today: Closed
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Suggested duration: 1-2 hours
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Contact
116 Pleasant St, Unit 141, Eastworks Marketplace Entrance, Easthampton, MA 01027-2752
Website
+1 413-203-5519
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Reviews (98)
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All reviews escape game group of friends puzzle room a lot of fun great fun year olds co workers looking forward team building great afternoon fun activity coming back can't wait to come back different parts worth the trip young children puzzles
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1 - 10 of 98 reviews
Reviewed 6 days ago

They did a great job with my 9 year-old's birthday party. The staff was welcoming, well-spoken, and very accommodating. I would recommend to anyone.

Thank nunu212
Reviewed 30 October 2018

I brought my daugther and a few friends for her birthday and we had a blast! We got the help we needed for a challenging escape game and will definitely go back to try the other rooms. Very professional. Way better than the knock offs...More

Thank Sarah G
Reviewed 29 October 2018

I've done two of their rooms, and the Halloween pop up room Freak Show which was only 30 minutes. I would give Puzzled 5 stars because the two regular rooms were great, but Freak Show was much too easy, was only one small room, had...More

Thank Kylie L
Reviewed 6 October 2018 via mobile

I had high hopes going into this Halloween themed room, however I was severely let down. The room had a great vibe but failed to flow well at all. In addition the room was not reset properly which completely ruined the game and made it...More

1  Thank Marisa C
TomErikR8, Manager at Puzzled Escape Games, responded to this reviewResponded 27 October 2018

Hi Marisa, We are locally owned and strive to provide a welcoming environment and fun escapes. The owners have been alerted of your experience and will reach out to you privately.

Reviewed 6 October 2018

OK I’ll admit it - we got duped. We should have paid more attention to the fact that this is only a 30 minute room. That might have clued us in to the fact that it might be a trick to make us fork over...More

1  Thank SDC372
TomErikR8, Manager at Puzzled Escape Games, responded to this reviewResponded 27 October 2018

Hi, we're sorry to hear this was your experience. We design, write and build all of our escapes and take great pride in our customer service and quality of game play. One of our owners will reach out to you privately to address your poor...More

Reviewed 11 July 2018

Although we didn't escape the room, it was sooooo much fun. We we're 75% done when the hour was done. I went with a group of friends and family. There were 7 of us and the time just flew by. If you're thinking about doing...More

Thank Lynne0925
Reviewed 10 July 2018

This was a great experience! We cannot wait to do this again! It is in a great location and they offer more than one room! We will try them all!

Thank Jane W
Reviewed 4 June 2018

Puzzled Escape Games just keeps getting better. This is my third room of theirs and we LOVED it! Many different clues and puzzles across many different areas of expertise make it fun for everyone. Even when you figure your way out there is still a...More

2  Thank Vicki H
Reviewed 30 May 2018

I've been to 4 of these in different cities and this was the best - in part because it was with my closest friends to celebrate my 70th birthday. But really, it's a great room!

Thank Ferd W
Reviewed 18 April 2018

I played their new room The Lost Wand and let me say they completely out did themselves! I am a huge fan of their two other rooms Professor of the Occult and Escape from Escobars but they took it to another level with this one....More

1  Thank John S
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Questions & Answers
Ask a question
Colleen J
25 September 2018|
AnswerShow all 2 answers
Response from TomErikR8 | Property representative |
Hi Colleen! Yes, we are handicap accessible.
0
Votes
mcscotia
29 November 2017|
AnswerShow all 3 answers
Response from Lovetraveling199 | Reviewed this property |
I think 10-12. Give them a call, they are very helpful. Sorry I don’t have the number handy.
0
Votes
mandagirl85
13 November 2017|
Answer
Response from rjay413 | Reviewed this property |
We started out with our hands cuffed in front. I think that is how they have to be in order to have the limited freedom to escape from them
0
Votes