Big Escape Rooms
Big Escape Rooms
4.6
9:00 AM - 12:00 AM
Monday
9:00 AM - 12:00 AM
Tuesday
9:00 AM - 12:00 AM
Wednesday
9:00 AM - 12:00 AM
Thursday
9:00 AM - 12:00 AM
Friday
9:00 AM - 12:00 AM
Saturday
9:00 AM - 12:00 AM
Sunday
9:00 AM - 12:00 AM
About
Big Escape Rooms is Silver Spring's premier interactive entertainment experience. With new themes and regularly updated room we provide each of our participants with a fun filled, immersive experience. With 1 hour, you solve riddles, puzzles and crack codes to escape! Located in the heart of Silver Spring. Visit us today at Big Escape Rooms! Can you escape?
Duration: 1-2 hours
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- Silver Spring • 9 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.6
223 reviews
Excellent
171
Very good
32
Average
4
Poor
7
Terrible
9
Karen P
Miami, FL76 contributions
Feb 2023 • Family
Have done a bunch of escape rooms and this was the only one that didn’t spend time going over the room (locks, what we can or cannot touch, etc). The escape room itself was great, the attendant was responsive and we ended up escaping. Everything was clean and well run. Definitely recommend for family and friends.
Written February 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JeRai M
1 contribution
Nov 2021 • Business
Lorenzo was a wonderful and super helpful guide. The room itself was very interesting in a good way. It certainly was one of the more complex ones I’ve done, but that made winning all the more fun. We did the Pharaoh and the story and puzzles were super fun and it was felt like an actual mystery. Would do this again for sure! Won with 2.33 seconds to spare!
Written November 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
geogeek
New York City, NY50 contributions
Nov 2018
These escape rooms were totally extravagant! They were hard, but fun. I went there with a team of 8, but we still couldn’t get out of the room on time. It was awesome and you should go there!
Written December 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kimberly C
15 contributions
Nov 2024 • Friends
Beware! We showed up to play and the employee working there quit saying the place was a s***hole. Another disgruntled employee showed up and was very rude and abrasive as if everything happening was our fault. We had waited an hour at that point so we said we just want a refund. We were told to fill out the credit card authorization form and write "we did not play this game" to get a refund. Someone came out of one of the rooms as we were leaving and said "We've been asking for a clue for a long time now and this part of the Escape Room is not working". Exactly why we decided to not play.
We called the next day and were told by Gregg, who I think is the owner, that it would take 7-16 business days to get the refund, which in itself is absurd, but we were trying to be patient and courteous. After 16 business days we called again and were told the refund was processed and they have no idea why we didn't receive it. That they are waiting to talk to "Brandon" who handles their accounts but that I am not allowed to talk to him or their billing department. They are unwilling to send us a refund check. Looking at other reviews I understand now the guy is a lying scam artist and we aren't going to get our money back.
Not to mention trying to find this place was difficult enough. It's like being in an escape room just to find their office in the creepy business building they are in. That employee was right - what a s***hole!
We called the next day and were told by Gregg, who I think is the owner, that it would take 7-16 business days to get the refund, which in itself is absurd, but we were trying to be patient and courteous. After 16 business days we called again and were told the refund was processed and they have no idea why we didn't receive it. That they are waiting to talk to "Brandon" who handles their accounts but that I am not allowed to talk to him or their billing department. They are unwilling to send us a refund check. Looking at other reviews I understand now the guy is a lying scam artist and we aren't going to get our money back.
Not to mention trying to find this place was difficult enough. It's like being in an escape room just to find their office in the creepy business building they are in. That employee was right - what a s***hole!
Written November 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Burr H
1 contribution
Nov 2024 • Family
If I can impress nothing else, it is this: You get the feel that you googled “escape room,” paid, and got the Temu version with “Big Escape Rooms.” Maybe it used to be nice, but now it’s just Jenny? Zero chance any good review has been there recently.
The staff was very pleasant and nice. The facility and actual rooms, extremely disappointing.
The pharaoh idols were on point; chipped, ears, noses, limbs and fun missing. Things were misplaced, missing, broken, or empty.
We figured it ended with one room because that’s how cheap it felt.
Go elsewhere, you will immediately regret spending this much money here.
3 stars because we liked the staff and it was eh and we found parking outside.
The staff was very pleasant and nice. The facility and actual rooms, extremely disappointing.
The pharaoh idols were on point; chipped, ears, noses, limbs and fun missing. Things were misplaced, missing, broken, or empty.
We figured it ended with one room because that’s how cheap it felt.
Go elsewhere, you will immediately regret spending this much money here.
3 stars because we liked the staff and it was eh and we found parking outside.
Written November 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connor W
1 contribution
Dec 2022 • Friends
This escape game was awful. The worst escape room experience I’ve ever been to, and I’ve been to several. First, we were waiting for 20 minutes at the door before anyone came to check us in (eventually I had to go back to the employees only section and call for help), while in the room we encountered several clues and locks that were broken. Some combination locks failed to open even with the right combination entered in. Not to mention some of the clues were absolute nonsense! Even after we were told the answer, we still could not make heads and tails of it. Because we lost so much time trying locks that didn’t work, we didn’t make it out. And no one came into the room to let us out, or even ask us how it went. We literally walked ourselves out of the room, it was like no one even worked there. Zero effort, horrible clues, terrible customer service, weak game design, broken locks. Spend your money somewhere else. This place has no business being open.
Written December 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laraine D
2 contributions
Nov 2024 • Family
The actual escape room was fun. Leading up to it not so much. We booked for Monday to take my grandson for his birthday. My son took the day off to come with us. They cancelled on us and we rescheduled to Tuesday. I scheduled by phone for 12:30 and the email they sent was for 12:45. They didn't arrive until almost 1 to open the facility. They did give us 10 extra minutes in the room and 3 $10 coupons for next time.
Not the best way to run a business.
Not the best way to run a business.
Written November 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IdaGana
1 contribution
Mar 2022
I rarely write reviews but buyers be aware. Very unprofessional staff who showed up late, did not give adequate clues and forgot to turn the audio for the game. Badly managed establishment. Buyers be careful.
Written March 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Re Turn
Los Angeles, CA24 contributions
Mar 2022
This was my first experience, the Basketball escape room was poorly put together, very cheap looking. The clues were taped together, falling off the wall. I wouldn't recommend going to this, wasn't worth it or at least not the basketball Escape Room.
Written March 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curious12623717463
1 contribution
Dec 2024 • Family
I have done many escape rooms, and this is probably the worst I've experienced. I went to this location about 2 years ago, and the staff was terrible. They didn't respond for help for clues, and the room was less than impressive. I decided to try it again with my family, but this time was also bad. The lady working was very sweet, but she was in charge of all 3 rooms that were running. The rooms have not improved. Save your money. Find another escape room.
Written December 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would carefully review the summaries of the storyline or theme behind each room and then decide whether it's age-appropriate. It's definitely fun and engaging for a curious mind of any age 😉
Written June 20, 2019
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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