We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 8:30 AM - 5:00 PM
Save
Share
Review Highlights
Lots & Lots of info on Richmond and the region

The staff are all friendly and extremely helpful. I got some great maps here. We got some great... read more

Reviewed 8 April 2018
3Daytrip7
,
Chesterton, Indiana
Go to light, turn south

A purpose built building that is always neat and clean. A well informed and pleasant staff. A... read more

Reviewed 5 February 2018
John K
,
Richmond, Indiana
Read all 32 reviews
9
All photos (9)
Full view
Traveler Overview
  • Excellent57%
  • Very good15%
  • Average25%
  • Poor3%
  • Terrible0%
Travelers talk about
“wayne county”(4 reviews)
“for sale”(2 reviews)
About
The Old National Road Welcome Center is full of information about Richmond, Wayne County and Indiana. We have trails, history and historical sites, parks, great locally-owned and franchise restaurants, Bed & Breakfasts, hotels & motels, art...more
Closed Now
Hours Today: 8:30 AM - 5:00 PM
See all hours
Contact
5701 National Rd E, Richmond, IN 47374-2619
Website
+1 765-935-8687
Reviews (32)
Filter reviews
32 results
Traveler rating
18
5
8
1
0
Traveler type
Time of year
LanguageEnglish
18
5
8
1
0
Show reviews that mention
All reviewswayne countynice gift shopfor salepassportmapspamphletladieschocolatestateideasindianaitemsdeskemployeesvisitors
FilterEnglish
Updating list...
1 - 10 of 32 reviews
Reviewed 16 May 2018

The welcome center is easy to reach, right off the interstate, and has plenty of parking. It is fairly large for a welcome center and does a nice job of presenting various themes of the national road. There are flush restrooms and lots of information....More

Thank Paul S
Visit_RichmondIN, Public Relations Manager at Old National Road Welcome Center, responded to this reviewResponded 30 May 2018

Paul, Thank you for your kind review of our facility. We're sad to hear that our volunteer couldn't help you with your Turkey Run State Park inquiry. We certainly don't want you to leave with more questions than when you arrived. We will reach out...More

Reviewed 8 April 2018

The staff are all friendly and extremely helpful. I got some great maps here. We got some great ideas on where to walk with a dog.

Thank 3Daytrip7
Visit_RichmondIN, Public Relations Manager at Old National Road Welcome Center, responded to this reviewResponded 14 April 2018

Hello, We're so delighted to hear that our staff was helpful and friendly! We hope you and your furry friend visit again soon as the weather warms up!

Reviewed 5 February 2018

A purpose built building that is always neat and clean. A well informed and pleasant staff. A goodly amount of local artifacts as well as items from local area artists and artisans are for sale.

Thank John K
Reviewed 4 October 2017

The welcome center has lovely and informed ladies manning the desk and give detailed directions. It also has a nice gift shop highlighting local wares.

Thank CrzyHen3
Visit_RichmondIN, Public Relations Manager at Old National Road Welcome Center, responded to this reviewResponded 6 October 2017

We are glad you enjoyed our Welcome Center and your trip to/through Richmond, Wayne County, Indiana! Our employees work hard to make your experience a positive one. Safe travels!

Reviewed 4 October 2017

My wife and I spent a getaway weekend in Richmond, Indiana. We happened to stop at the Welcome Center as we came into town and we're glad we did. The employees were very pleasant and knowledgeable. We thought we had mapped out a pretty good...More

1  Thank Chuck S
Visit_RichmondIN, Public Relations Manager at Old National Road Welcome Center, responded to this reviewResponded 6 October 2017

Chuck, We're glad to hear you enjoyed your stay and that the volunteers at the front desk made your weekend getaway even better. We are open from 10 a.m. to 4 p.m. on Sundays through October 31st. Starting November 1st we will be closed on...More

Reviewed 7 August 2017

It has everything from local artists to a wealth of info about the area. Staff is great and answered all questions. Lots to do around Richmond. Clean and neat. Don't forget to ask for your chocolate passport.

Thank Penny F
Reviewed 23 July 2017

We had some time to spare before meeting up with someone in Richmond so decided to stop at the welcome center. They have lots of info for Wayne County and other areas of Indiana. Also, has a very quaint gift shop with unique homemade products...More

Thank Janice14
Reviewed 16 July 2017 via mobile

There is information available from all around the state. Also items to purchase. Treat bags for the youngest visitors. The foyer is open 24 hrs and has travel info available.

Thank BALLMOM04
Visit_RichmondIN, Public Relations Manager at Old National Road Welcome Center, responded to this reviewResponded 18 July 2017

We are happy to hear you discovered our vast amount of information! We hope you return to visit us in the future.

Reviewed 13 October 2016

The employees here really know their stuff, and can answer any questions you may have about the area, as well as recommend many different places for you to see while you're here. The gift shop is wonderful as well, stocked with all kinds of local...More

1  Thank Heather G
Visit_RichmondIN, Public Relations Manager at Old National Road Welcome Center, responded to this reviewResponded 7 November 2016

Heather, We appreciate you taking the time to let us know how your trip went! We are delighted to hear that you found answers to your questions and enjoyed our gift shop. We hope you stop by and visit us again soon!

Reviewed 17 September 2016

This Welcome Center is excellent. The volunteers are so knowledgeable about the area and eager to help. There is a variety of local products for sale. Chocolate Trail and Fairy Trail pamphlets are available if you time.

1  Thank HoosieDiner
View more reviews
Questions & Answers
Ask a question
Bonnie G
10 October 2016|
AnswerShow all 2 answers
Response from HoosieDiner | Reviewed this property |
Sorry I don't know. Please call Welcome Center (765) 962-1511
0
Votes
JottivaD
16 June 2016|
Answer
Response from Visit_RichmondIN | Property representative |
Hi! I work at The Welcome Center. We sent you an email with a photo of all the locations, but, in case you didn't get it, here's a list too: Square Donuts, East Main Street in Richmond, open Mon-Sat 5am-10pm and Sun... More
1
Vote