M&M Limousine & Bus Service

M&M Limousine & Bus Service

M&M Limousine & Bus Service
2
About
We are a National Company which allows us to be able to offer you a "ONE STOP SHOP". We can pick you up from any home or office and take you to the airport. We can then pick you up from the host cities airport that you are traveling to and transport you to wherever you may be residing. “ONE PHONE CALL DOES IT ALL”. We put YOU in CONTROL. M&M's motto is we melt in your Hearts, not in your Hands.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


2.0
2.0 of 5 bubbles37 reviews
Excellent
7
Very good
0
Average
1
Poor
0
Terrible
29

Katie S
1 contribution
1.0 of 5 bubbles
May 2024 • Friends
I have only used M&M Limo services in the past and had great experiences, but my experience this weekend has changed my feelings. I will NEVER use them again for any event transportation or driving services!
I requested and had confirmation for a 22 passenger Limo bus but a 15 passenger old, dirty bus arrived and they would not send any thing else (This bus was actually farmed from them, and they used MANE transportation.)
I have waited patiently for a response from the company and NO ONE is calling me back or responding to my emails.
DO NOT use this company!
Written May 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tricia B
Tinley Park, IL2 contributions
1.0 of 5 bubbles
Oct 2023 • Couples
We could not be more disappointed in the level of competence and professionalism demonstrated by M&M Limousine & Bus Services in October 2023. Our agenda was to be driven a short distance from a casino to a brewery to stay for an hour. Then we were to be driven to dinner at a nearby restaurant and then back to the casino. We were dropped off at the brewery but then the driver failed to show up to take us to dinner. We ended up taking alternative transportation. Having lost confidence in our driver we canceled him for the return trip to the casino. We subsequently tried to speak with a manager on a number of occasions but one was never available. About 2 weeks later we received an E-mail apologizing for the inconvenience and they took full responsibility for it. However they only saw it fit to refund half our money. We would highly recommend not doing business with M&M Limousine & Bus Services.

Written December 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John W
1 contribution
1.0 of 5 bubbles
Jun 2023 • Family
I booked two 40-passenger buses to transport guests for my wedding day. Only one of the buses showed up. It was not until 15 minutes before the buses were to depart to the wedding venue I received a call from M&M indicating that the 2nd bus was running 90 minutes behind schedule. They told me the bus was on another call and would not be leaving the route. I called M&M twice in the days leading up to my wedding to insure this would not be a problem as I had seen mixed reviews online. And on both occasions they promised me that both vehicles would arrive in time as they would make it a priority because it was for a wedding. Needless to say, several family members missed the wedding ceremony because of M&M's inability to deliver on their promise. I would not recommend this company to anyone. Check the BBB reviews for this company before booking.
Written June 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ranee C
1 contribution
5.0 of 5 bubbles
Apr 2024 • Business
We are very happy with the service from M&M! From making a booking with reservation sales agent Cindy L. to being picked up and dropped of at destination by driver Lisa, the whole process was smooth and treated with professionalism. We booked a 56-passenger motor coach. It was clean and seats are comfortable. Our driver Lisa was on time, she greeted us warmly and helped us with luggage loading. We reached the destination on schedule. We couldn't be happier with the service. Highly recommend.
Written April 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joe A
2 contributions
1.0 of 5 bubbles
Oct 2023 • Family
do not ignore the warnings that you’re reading in the rest of these reviews.

this company is absolute trash. they’re consist late, communication is non-existent, and their customer service a joke.

its a 50/50 shot that you’ll get the color you paid for, the size ride you paid for, the cleanliness you’d expect from any reputable company… the list of disappointments just goes on and on.

you may think - well I’ll be proactive and call them…nope. they will flat out lie to you to get you off the phone.

go with literally any other company, walk, hitch hike, grab an Uber. just don’t go with m&m
Written November 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Milan Bojanic
1 contribution
1.0 of 5 bubbles
Jun 2021
By far the shadiest company/group of people I have ever encountered. We booked a 29 passenger limo 5 months before our wedding, which was overbooked and canceled the week of the wedding. To make things "right" they promised us a charter bus for 56 people where we had organized for 50 people to be transferred an hour away from the church to the ceremony. Two hours before pick up, they had informed us that "bus is 4 hours behind" which means they sold it to someone for more money and canceled on us. (This was confirmed by a driver who works for their company). We had people stranded with no way of being transported to the venue. Alex the dispatcher kept making up excuses, getting aggravated because "we kept calling". Please stay away from this company because your day will end up like ours, don't take the risk with these people and their unethical business practices.
Written June 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BillB
1 contribution
3.0 of 5 bubbles
May 2020
We did the Pizza Limo Tour with 6 people. Part of the reservation process included a credit card form to be filled out, and a statement about how much would be allowed on the credit card. M&M immediately charged my credit card, even though the reservations wasn't for a few weeks. Their explaination was that they had to pay for the pizzas. When the Limo arrived, there was no "history of Chicago Pizza" video, or anything else. The radio didn't work. We just rode around and stopped at 3 pizza places. Now I will say the pizzas were good. We had our own liquar and glasses. And the driver was excellent and I tipped him well.
I let M&M know about the issues, but have never heard back.
Written June 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sue H
7 contributions
1.0 of 5 bubbles
Jul 2022 • Friends
Used this bus company for a 4-day planned tour of Chicago area for 40 people. Day 2, bus arrived 40 minutes late. Day 4, bus arrived 2 hrs late. Both days had their planned schedules thrown off ruining timed stops and activities. Just a horrible experience. DO NOT USE THIS COMPANY!!!
Written July 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alison U
1 contribution
1.0 of 5 bubbles
Jul 2023 • Friends
Horrible limo company ! I had party bus scheduled for 5 pm. Got a call at 3:30 saying that it would be 30 min late due to someone calling off. Not their fault. A charter bus should up about 5:40, we loaded up. Then the poor driver gets a call stating that dispatch didn’t tell him that he wasn’t supposed to pick us up. They changed his route and NEVER told the poor driver! so we had to unload everything. One person on phone with company, I was on phone with a new driver. Both had different stories. Dispatch also told this driver that he didn’t have to pick us up!! so finally at 6:45 a bus shows up. garbage all over inside. Totally unacceptable. I will never use them again. & I will make sure to tell everyone.
Written July 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Linda H
1 contribution
1.0 of 5 bubbles
Apr 2022
We had confirmed pick up at O’Hare for 24 people; They were supposed to be there by 5:15 PM; gave us run around and never showed.

We had to get a Wisconsin Coach Lines ride since we were left stranded. We were repeat customers and they didn’t care at all
Written April 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

M&M LIMOUSINE & BUS SERVICE (2025) All You Need to Know BEFORE You Go (with Photos)

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