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Macy's

835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
+1 312-335-7700
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Review Highlights
Friendly Service

Macy's now ready for a warm spring (where is it?), and different departments do their best to help... read more

Reviewed 1 week ago
irina g
,
Illinois
Disappointing Christmas window decorations

Marshall Fields windows used to be one of the highlights of the season. This year we had a lovely... read more

Reviewed December 7, 2017
TrainPlane2013
,
Chicago, Illinois
Read all 17 reviews
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Overview
  • Excellent23%
  • Very good31%
  • Average29%
  • Poor0%
  • Terrible17%
Nov 12, 2017
“8 levels of shopping at Macy’s. ”
Aug 14, 2017
“So very ho-hum”
LOCATION
835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
Magnificent Mile
CONTACT
Website
+1 312-335-7700
Top Selling Tours & Activities in and around Chicago
from US$270.00
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1 - 10 of 13 reviews

Reviewed 1 week ago

Macy's now ready for a warm spring (where is it?), and different departments do their best to help customers. I shop at Macy's pretty often, and I like this store. This time I would like to thank Neal - Clinique Beauty Advisor at the Cosmetics...More

Thank irina g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2017

Marshall Fields windows used to be one of the highlights of the season. This year we had a lovely lunch at the Walnut room, roaming fairies entertaining the children, nice. And then the disappointing part - the windows outside. I could have done a better...More

1  Thank TrainPlane2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2017 via mobile

The Macy’s at the Water Tower Mall is nice. It is big and unique and you could get lost in there. Each floor has easy access to the rest of the mall.

Thank JALToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 15, 2017 via mobile

No had time to help you, not even to take your money at the cashier. Perhaps it was summer rush time, but I was underwhelmed by the service, mainly because Macy's hadn't put enough staff on. The goods, however, was the typical Macy's with wide...More

Thank Ripoata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2017

We live nearby, so this Macy's is where I go for cosmetics, clothes, etc.. They are typically not too crowded, especially if you go during the week.

Thank Diane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2017

Great location for fashion shopping. As well as Macy's there are floors of other brands individual shops.

Thank Colin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2017 via mobile

Your typical Macy's with tons of choice, good discounts and friendly staff. The latter is rare though and I had a hard time to get some advice.

Thank Matyas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2017

Compared to Macy's on State, this store on N Michigan (in the Water Tower Place) is not that grand or spacious, the ceilings are a bit too low, the merchandise can be piled occasionally at the floor stands and very often in the fitting rooms....More

Thank irina g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2017 via mobile

I love that mall but staff is so incompetent. Nobody give you bag to do your shopping without being annoyed carrying everything. My checkout last 35minutes. Actually they keep my clothes for a sale but I'm kind of afraid to not get everything back. Really...More

Thank Nikow69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2017 via mobile

When in Chicago always head for Macy's to pick up those gifts for you loved ones, and don't forget to checkout the Last Act area's where you will find some amazing bargains at up to 80% off. The staff are extremely helpful and happy, which...More

Thank Barrycoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
...More
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