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Review Highlights
If you are a chocolate lover . . .

You need to take the time to visit the Neuhaus factory shop. The factory shop sells the regular... read more

Reviewed 3 weeks ago
Noel W
A MUST when you get to Belgium

This product is not easily purchased in the US so when I got to Belgium I bought POUNDS to take... read more

Reviewed 3 weeks ago
Hamburg, New York
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  • Excellent62%
  • Very good27%
  • Average4%
  • Poor4%
  • Terrible3%
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Suggested duration: < 1 hour
Postweg 2, Vlezenbeek 1602, Belgium
+32 2 568 22 11
Reviews (137)
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All reviewsfactory shopbottle of waterchocolate loversfree samplesdifferent typescookiestrufflenice placeback homelast stopin townempty stomachtake homegreat pricebring watergift boxesper kg
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1 - 10 of 64 reviews
Reviewed 3 weeks ago

You need to take the time to visit the Neuhaus factory shop. The factory shop sells the regular items that you can buy at their retail shops, but it also sells 1-kilo boxes with only one kind of chocolate inside. There are "surprise" kilo boxes,...More

1  Thank Noel W
Reviewed 3 weeks ago

This product is not easily purchased in the US so when I got to Belgium I bought POUNDS to take back. You can taste the product and then purchase your favorites. It is not the most convenient to access but definitely worth the effort.

Thank kagamaga
Reviewed 4 weeks ago via mobile

This place is very cool and I’m so glad we took the time to visit. It is really all you can eat chocolate. There must be well over 50 different chocolates to sample. One better than the next. Definitely bring some water and share with...More

Thank Baumburgerin
Reviewed 9 July 2018

If you like chocolates, then you have to know this brand. As the inventor of praline chocolate, Neuhaus has its irreplaceable position in the history of chocolate. Each unique and special chocolate with its elegant name, tells you how precious they are, and if you...More

2  Thank Stephanie H
Reviewed 25 June 2018 via mobile

Great place to try the chocolates before buying. Prices are best, with lots of promos going on. Worth the time to go.

Thank yankagav
Reviewed 19 June 2018

The Neuhaus Factory Shop is a great place to taste delicious chocolate and buy at a great price. The shop is close to a metro station, so it is really easy to reach it. You can taste ALL kinds of chocolates (and as much as...More

Thank Pavlina B
Reviewed 18 June 2018

Close to the ring and not too difficult to reach by public transport, the Neuhaus outlet offers a nice choice of original products and heavily reduced chocolates in plain 1 kg cardboard boxes.

Thank Raphaël T
Reviewed 26 May 2018 via mobile

Expected the factory store to be larger, but we had a nice time. Getting there is a little daunting from the east if you are driving at the moment, there is so much construction, roads closed every which way we went, so spent an additional...More

1  Thank mum2twingrls
Reviewed 17 May 2018 via mobile

For the first timd we visited the outlet shop with family and a group of friends. We thought we mistakenly that we could see them making the excellent chocolates - but this is not the case. If you only want to taste as much chocolate...More

Thank Mette L
Reviewed 14 April 2018 via mobile

The security staff treat you without any respect even though you buy kgs of chocolates. Did not expect this from such a reputed chocolatier. You have to reconsider before visiting. Better to go to Lindt factory or some other chocolate factory

4  Thank Himalayan17
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Questions & Answers
Ask a question
29 June 2016|
AnswerShow all 2 answers
Response from Sisgar |
Their website validates they are open during those months.
Mary Ann B
8 June 2016|
AnswerShow all 4 answers
Response from Sophie D | Property representative |
Hi, The products sold in our factory outlet are only available in that store and can't be delivered anywhere. Kind regards, Sophie E-Marketeer Neuhaus
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