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Certificate of Excellence
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  • Excellent59%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
“our tour guide”(214 reviews)
“deputy clyde”(32 reviews)
“great tour”(106 reviews)
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167 San Marco Ave, St. Augustine, FL 32084-3269
+1 904-829-3800
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Reviews (1,793)
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All reviewsour tour guidedeputy clydegreat tourback in the daya lot of funinteresting historyold town trolleyinmatesdollssheriffgallowsalcatrazaugustineactorsquartersrolestories
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1 - 10 of 1,755 reviews
Reviewed yesterday via mobile

The storytellers stay in character and have such a big sense of humor! I believe our tour guide’s name was Jack? I hope I have that right because he was AWESOME. He knew his history, could answer questions and was super entertaining - even role...More

Thank Danielle A
Reviewed 4 days ago via mobile

Although some info was interesting, the character actors were difficult to understand in as their accents went forced and poor projection.over all felt cheesy and overly touristy

Thank ItisMeKathy
Jennifer G, Guest Relations Manager at Old Jail, responded to this reviewResponded 3 days ago

I was sorry to read that your tour with us did not meet your expectations. Thank you for taking the time to share your experience. We do have a 100% Satisfaction guarantee that you will find on the customer service page of our website.

Reviewed 6 days ago

I really enjoyed hearing the comical young man deliver his speech about the jail and its inmates. Everyone should make this one of their places to visit.

Thank Helen R
Reviewed 1 week ago via mobile

The tour was interesting - our tour guide talked so fast I missed a lot of what he said so that was disappointing. It was cool but the price was a little high for what it was.

Thank aelyse112
Reviewed 1 week ago via mobile

The this k that bothered me was that I could not tell if the stoirea were fact or fiction. the tour guide was speaking in the first person and never was able to answer any independent questions. They also drag the tour out for 1...More

Thank markocheer
Reviewed 1 week ago via mobile

All the guides are dressed in costume and stay in character. Cool to see inside, hear the stories and they keep the crowd participating. Was a little scary for the youngest in our group, age 3 but otherwise definitely a cool walk through.

Thank aprilguz12
Reviewed 1 week ago via mobile

Very educational and fun, whether going solo, with friends or the kids. Living history tour with guides to explain all that you care to learn.

Thank GlowJoe I
Reviewed 1 week ago

Thi tour was just ok for me. Walk through the jail to see how it was years ago. Also, see the sheriffs quarters. Ho-hummm

Thank Michele L
Reviewed 1 week ago via mobile

I found the player Ian, very knowledgeable and funny.. I would recommend anyone taking this tour to use Ian as their guide..

Thank Tina G
Reviewed 1 week ago

More details, facts and figures and less character would be better. Not too bad over all. Nicely preserved.

Thank rodenbeck1003
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Questions & Answers
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rishabh a
2 December 2017|
AnswerShow all 7 answers
Response from Brian M | Reviewed this property |
Sorry, we parked for free
8 July 2017|
AnswerShow all 4 answers
Response from Jennifer G | Property representative |
Tickets may be purchased at the Old Jail or online from our website.
20 June 2016|
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Response from ckk_rp | Reviewed this property |
$9 per person