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Black Car Orlando Services

Orlando, FL 32836
+1 321-317-8869
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Do Not Recommend

Driver was 15 minutes late to pick us up from cruise port and take us to airport. Vehicles are not... read more

Reviewed 10 April 2018
DubbleM49426
,
Hudsonville, Michigan
Black Car Service - Orlando

*The driver was 45 minutes late picking us up from the airport. I had to call to find out what was... read more

Reviewed 8 April 2018
CS7478
,
Biloxi, Mississippi
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Overview
  • Excellent14%
  • Very good4%
  • Average0%
  • Poor4%
  • Terrible78%
Apr 10, 2018
“Do Not Recommend”
Apr 8, 2018
“Black Car Service - Orlando”
Suggested Duration: < 1 hour
LOCATION
Orlando, FL 32836
CONTACT
Website
+1 321-317-8869
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1 - 10 of 21 reviews

Reviewed 10 April 2018

Driver was 15 minutes late to pick us up from cruise port and take us to airport. Vehicles are not in good condition. There are better services out there.

Thank DubbleM49426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 April 2018

*The driver was 45 minutes late picking us up from the airport. I had to call to find out what was going on. When I spoke with Paul, he said there was a "horrible accident." When I asked the driver he said the original driver...More

1  Thank CS7478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 March 2018

We booked for a pick up from Port Canaveral to Orlando International Airport on the 19th November 2017. The service was excellent BUT like so may others we've been charged three times. The second time we were charged we disputed with the credit card company...More

2  Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 6 February 2018 via mobile

They cancelled our reservation a few days before we were scheduled (good thing I read the email). Called them to have it reinstated. They were not there when our flight landed - waited 15 for them to show up (Saturday Jan 27) but they had...More

1  Thank mar1113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 August 2017 via mobile

Charged 3 times, no refund yet! These guys need criminal action taken. Read the other reviews and do not book with themMore

1  Thank 3kidsinoneroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Black Car Orlando Services, responded to this reviewResponded 9 November 2017

Hi, I think you made a big mistake. You reported a wrong review against our company. We check our complete service list and we don’t find any service under your name. Please check what company you take service? “Black Car Orlando” only company who registered...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 July 2017

The service was very good, our driver was good and punctual. BUT I was charged 3 times!!!!! I was double charged initially with the promise of a refund, still hasn't happened and then I was charged again 2 weeks after I had last used their...More

1  Thank sjoyg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 April 2017

The first driver (that took us from MCO to the port) was ok. But the driver that was scheduled to pick us up from the port and take us to Universal was just simply the worst. 15 min before he was supposed to pick us...More

Thank L b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Black Car Orlando Services, responded to this reviewResponded 9 November 2017

Hi, I think you made a big mistake. You reported a wrong review against our company. We check our complete service list and we don’t find any service under your name. Please check what company you take service? “Black Car Orlando” only company who registered...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 April 2017 via mobile

We booked a return trip from a hotel near universal to cape Canaveral (cruise). These people charged my card twice when I booked and initially said they would refund the overcharged portion. This was before the first leg of the journey. We booked a luxury...More

Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Black Car Orlando Services, responded to this reviewResponded 9 November 2017

Hi, I think you made a big mistake. You reported a wrong review against our company. We check our complete service list and we don’t find any service under your name. Please check what company you take service? “Black Car Orlando” only company who registered...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 March 2017

I booked from Orlando airport to Port Canaveral, the driver was on time. He called to let us know he was there waiting, and where he was. ON the way back, the driver showed up at 9am. I was not expecting him until 10am, he...More

Thank Patti M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Black Car Orlando Services, responded to this reviewResponded 9 November 2017

Hi, I think you made a big mistake. You reported a wrong review against our company. We check our complete service list and we don’t find any service under your name. Please check what company you take service? “Black Car Orlando” only company who registered...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 February 2017

Service ok. They charged my credit card twice and charged for tips, which we already paid to driver. They ignored e mails and phone messages. eventually they admitted a glitch in their system and promised a refund. I Never received a refund and had to...More

1  Thank Lisgar18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Black Car Orlando Services, responded to this reviewResponded 9 November 2017

Hi, I think you made a big mistake. You reported a wrong review against our company. We check our complete service list and we don’t find any service under your name. Please check what company you take service? “Black Car Orlando” only company who registered...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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