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MyTravels & Tours Corp.

MyTravels & Tours Corp.

MyTravels & Tours Corp.
4
About
We are a Travel Company specialized in the destination of Florida. We offer professional services with local knowledge and resources, providing Transportation, Tours, Accommodations and attention to Groups, as a Receptive Tour Operator we have a well prepared portfolio that guarantees high quality services, competitive prices and exclusive products only offered by MyTravels & Tours Corp.
Miami, United States
Tours and Tickets by MyTravels & Tours Corp.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles338 reviews
Excellent
213
Very good
46
Average
37
Poor
15
Terrible
28

FL9151
New York City, NY5 contributions
5.0 of 5 bubbles
Mar 2022
Since my group was a party of nine, I was looking for a company that could offer private pick-up and transfer at a fair price. I called MyTravels & Tours Corp. and spoke to Dianela. She gave me a great deal on a mini-bus just for our group. When I booked the transfers she asked for all our flight information and the driver texted me as soon as we arrived. There was no wait and the vehicle was clean and comfortable. The departure pick-up was just as smooth. I highly recommend them.
Written March 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

nslag
Andover, MN4 contributions
5.0 of 5 bubbles
Dec 2019
This travel company was excellent!!!! They provided transport from Miami airport to our Hotel in Ft Lauderdale and then from Port Everglades to Miami airport. Excellent service, confirmation calls both ways. Drivers were professional. I would recommend them to anyone. They even provided a booster chair for our 4 year old grandson. I will never look anywhere else when we go to Miami area.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer, Thank you very much for your excellent review. We will be more than happy to assist you with future trips to Miami.
Written January 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cathyd
Jekyll Island, GA2,516 contributions
5.0 of 5 bubbles
Mar 2021 • Couples
Jose, our guide was great. This is the perfect all day tour if your time is limited in Miami and you don’t want to drive around. We had a large van with 8 people. Had plenty of stops with time for photos. Cruise on Biscayne Bay at end of day was very nice. Lunch stop was in Little Havana. Plenty of time to eat and walk around.
Written March 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tina T
2 contributions
2.0 of 5 bubbles
Jan 2020
I booked directly with MyTravels & Tours on their website based on the reviews here on Trip Advisor and was subsequently given a tour by the 305 Miami Tours Group instead (which had much poorer reviews here on Trip Advisor). I checked with 3 different people at the 305 Miami Tours kiosk as well as called MyTravels & Tours directly and they all confirmed that I was on the right tour. I went along with it thinking that maybe MyTravels & Tours partnered with 305 Miami Tours for the City Tour portion and it would get better once it got started, but I was wrong.

The tour itself was ok, but it was not what I expected. I booked from MyTravels & Tours specifically because the reviews implied that this was a smaller group tour (i.e. tour van vs. double-decker bus) and that they would visit places that aren't usually on other tours (e.g. Coconut Grove) but the tour I received only took us to Ocean Drive, Wynwood Walls and Little Havana. We basically drove by Ocean Drive (didn't even stop), was dropped off at Wynwood Walls and Little Havana and told to return to the bus within a specific time (20 min and 40 min respectively). Although the guide gave some limited commentary prior to our arrival at each location, he did not come down and guide us around once we were dropped off. We were basically left to explore on our own.

I had booked the City Tour Miami Plus package so it also came with a boat ride (operated by a different company), which I actually enjoyed and hence the two stars, but I admittedly felt deceived that I had purchased one product directly from MyTravel & Tours and was given another product by a different tour operator.

To say I was disappointed with MyTravels & Tours is an understatement. Given my experience, I would not book another tour with them again and I would not recommend it to others. If you read this and still decide to book, I hope you have a better experience than I did and will not be subject to a similar bait and switch.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer, We are really sorry you didn’t enjoy the tour as we all expected. We don’t use a 3rd company to provide the City Tour, except if the day is sold out and we receive a reservation after the cut off time( 8:00pm). This was your case. Thank you for bringing these comments to our attention.
Written February 14, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stu5390
West Chester, PA273 contributions
2.0 of 5 bubbles
May 2021
Apparently I am in a minority among those posting reviews. With one exception, this was a very disappointing tour.

You will not be picked up at your hotel if you are a solo traveler. You will have to find your way to Bayside Marketplace where the driver/guide will search for you and the other passengers.

Starting at Bayside Marketplace, our van crossed over to Miami Beach on the MacArthur Causeway, then immediately turned south. We had a 20 minute photo stop at South Pointe Park. From our location, there was nothing to see except the private and exclusive homes on Fisher Island. That was the extent of our visit to South Beach. The beach itself: Not included in the tour. The famous hotels and other landmark buildings along Collins Avenue and Ocean Drive: Not included in the tour. A visit to the Art Deco architectural district, north of 6th Street: Not included in the tour.

The next stop was at Ermita de la Caridad, the Shrine of Our Lady of Charity. Our guide provided a very informative explanation of the combination of Caribbean, African and Roman Catholic traditions among Cubans, represented here by the wearing of the color, yellow.

We drove briefly through Coconut Grove, the oldest and greenest (trees and vegetation) community in Miami. There was very little mention of the history of the neighborhood, from the original Bahamian settlers to the hippies of the 1960s. The main purpose of the visit seemed to be for spotting some of the peacocks which roam freely through the neighborhood.

We arrived in Little Havana. The passengers were told this was a one and three quarter hour lunch and shopping break, and then they were left to fend for themselves without any guidance. Before resuming the journey, passengers were offered a complimentary shot of Cafecito (espresso).

The Wynwood Walls were created when a failing warehouse district was revitalized by having its exterior surfaces covered with street art and graffiti. This was a 20 minute stop. However, the best of the art work is found behind locked gates and in the museum and gallery, a separate $10 admission charge as of May 2021. This was nothing more than a bathroom stop, and there was insufficient time to visit the exhibitions.

The final portion of the day was a 60 minute boat cruise, offered by a separate company, around Star Island and Dodge Island, starting and ending at Bayside Marketplace. I have posted a full review of the cruise at “Miami Tour Company.” By the time we arrived to board the boat, all of the upstairs, exterior seating was taken. All you could do was either stand in the crowd outside or sit inside. The narration, pointing out the homes of the rich and famous, was satisfactory. We were provided a coupon for one beer or soft drink.

The one positive was the tour guide and driver, Jose. He was friendly, courteous and informative. In anticipation of our visit to Little Havana, I had asked about the rules of dominoes, which would be played by many gathered at Domino Park. During the lunch break, Jose led me to Domino Park, borrowed a set of dominoes, and provided me with a 30 minute tutorial on the rules and strategy. This was an exceptionally courteous gesture for which Jose earned an extra tip.

But Jose’s courtesy does not make up for a flawed tour. All of the important sites were omitted at Miami Beach. There were no guided tours of Little Havana or of the Wynwood Walls, and no time to visit the paid exhibitions at the walls. The promised one and one-haf hour boat tour, lasted only one hour. The promised 8 hours of total touring was barely more than six hours. We did not leave Bayside Marketplace until 10:40 am and the boat tour ended at 4:50 pm.
Written June 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Malcolm D
Dubai, United Arab Emirates123 contributions
2.0 of 5 bubbles
Jul 2022
My wife and I were in Miami for only 2 full days and took this tour yesterday (18 July 2022). Sadly, this was a most disappointing experience, considering the fact that the only stops made were at Wynwood (15 mins) and little Havana (55 mins) despite the fact that as per Trip Advisor, the itinerary clearly mentions the following stops:
- South Pointe Park - 15 mins (the bus neither visited nor stopped at all)
- Coconut Grove - 15 mins (the bus neither visited nor stopped at all)
- Coral Gables - 15 Mins (the bus neither visited nor stopped at all)
- Little Havana - 1 hr 30 mins (stopped for lunch - only for 55 min max)

Considering that we had just two days, this came as a complete disappointment. Having asked the tour guide as to why these stops were not made, she flatly said that these stops were not on the itinerary!! We left it at that, as there was little we could do since they had already dropped us off at Bayside Marketplace.

The only reason I have given two stars instead of 1, is because the only redeeming feature of this tour was the boat tour (on the Lady Miami) where the commentary was lively and given with passion and humor by Paolo.

I strongly suggest that incidences such as this be avoided if the operators wish to attract tourists, especially those with limited time at their disposal and who wish to make the most of their time in sightseeing with reliable tour operators. This tour was anything but.
Written July 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vic-anne
Chelmsford, UK99 contributions
1.0 of 5 bubbles
Apr 2022
Disappointing trip, late picking us up by 40 minutes, missed out two of the stops, only got 10 minutes in another. 50 minutes in Little Havana rather than the advertised hour and a half. Then had to wait 40 minutes in a queue to get on a very full boat (ran out of seats but luckily we got one). Boat trip was short as they were running late then total chaos being picked back up, told to wait at the wrong place, finally got picked up but they lost 4 people so had to turn around and go back. With all the short cuts and hanging around it was still only 6 hours not 8 as advertised. Totally false advertising, would not recommend.
Written April 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paula
1 contribution
4.0 of 5 bubbles
Apr 2019 • Friends
The tour was very well done, covering most areas of interest and allowing time for exploring at each. The guide was nice, obliging, and well-informed. It was difficult to find out much about the tour in advance, however, either from the tour website or from TripAdvisor, through which I booked it. The website required the cruise boat name, etc., which was not relevant for our situation (staying on land, not at one of the hotels they pick up at), and it was at all clear whether there was walking or just riding, or what was involved. I really think this should be more professional and useful. The phone no. became available only AFTER I had booked on line. It took a long time to figure anything out. But Jose, the driver/guide, was excellent. The Biscayne Bay boat tour was pleasant, mostly pointing out celebrities' homes on the islands. It would have been nice to know about the history and nature there. So ultimately, it was a good tour, but very difficult to understand and book in advance.
Written April 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer, thank you for taking the time to leave us a review. Since we have a limited space for descriptions on Trip Advisor, we are more than glad to answer any question the customer may have during the reservation process. The company is registered on Trip Advisor allowing customers to access to the contact information at any time. We are happy to know overall you had a good experience in Miami and hope to see you soon.
Written April 12, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan D
1 contribution
1.0 of 5 bubbles
Oct 2023 • Couples
The experience was absolutely horrible. It was raining upon her entry to the bus. There was very limited seating inside of the bus, people had to stand up and hold onto the polls in the bus. My girlfriend had to go up top on top of the bus while it was pouring raining because there was no place to sit as she was drenched. When we finally were able to get settled into the bus, we found the bus absolutely disgusting on the inside. The windows were cracked. The interior was filthy. The seats were dirty. There was debris and dirt on the floor. Also, while it was raining rain and rainwater was dredging through the top of the ceiling inside of the bucks. Upon arriving to Little Havana, we were told we only have 30 minutes to eat. We didn’t get a chance to do any sightseeing in Little Havana before we were hurried up on the bus again. While Wade, while getting off of the bus, we asked the hostess why weren’t we made aware of these accommodations? She stated, very rudely do you know what you pay for this is it. This was an absolutely horrible travel experience. I do not recommend anyone going on this travel experience at the accommodations were filthy, and the hostess was very rude. Then they had the nerve to ask us for a tip.
Written October 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Teresa R
Saint Louis, MO7 contributions
3.0 of 5 bubbles
The first part of our tour was great! Julian was a great tour guide and took us through south beach, Little Havana, coconut grove, and Wynwood. The boat tour was a huge disappointment!! Not enough room to sit and employees selling time shares took up a whole table and were rude. They had a captive audience and ruined the tour. You couldn’t hear the tour guide because of extremely loud music. You must think we’re complete idiots to fall for this scam. Didn’t appreciate it and choose another tour or skip the boat tour!
Written July 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

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