Kaseya Center
Kaseya Center
4.5
5:00 AM - 12:00 AM
Monday
5:00 AM - 12:00 AM
Tuesday
5:00 AM - 12:00 AM
Wednesday
5:00 AM - 12:00 AM
Thursday
5:00 AM - 12:00 AM
Friday
5:00 AM - 12:00 AM
Saturday
5:00 AM - 12:00 AM
Sunday
5:00 AM - 12:00 AM
About
A modern architectural marvel where the NBA's Miami Heat play.
Duration: 1-2 hours
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What is Travelers’ Choice?
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Top ways to experience American Airlines Arena
The area
Address
How to get there
  • Freedom Tower • 4 min walk
  • Park West • 4 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles5,799 reviews
Excellent
4,039
Very good
1,407
Average
246
Poor
64
Terrible
43

Harry F
4 contributions
5.0 of 5 bubbles
May 2024 • Family
It was very fun to watch the game. but this app made it so much easier and helped me so much to get to this game. SHOUTOUT TripAdvisor
Written April 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Isaa14!
Coventry, UK19 contributions
4.0 of 5 bubbles
Mar 2024 • Family
Great place to watch the basketball but the food wasn’t the best but it was fine,there wasn’t the best toilets were being cleaned but they were ok but the stadium was nice everywhere had nice views so I am giving this a 4 star
Written March 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

REP1958
Hickory, NC70 contributions
1.0 of 5 bubbles
Mar 2024 • Couples
American Airlines is usually a decent airline. However tonight our the plane landed at 12:35 AM. It is now 1:35 AM and still no sign of our bags.
Contacted baggage services and they said we may have to wait an hour and a half or two hours.
Our flight only took an hour and a half!
This is unacceptable behavior on the part of American Airlines. They need to improve their Customer Service
At least they have given me plenty of time to post multiple complaints on multiple sites
Written March 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kellytabc123
Taichung, Taiwan6 contributions
4.0 of 5 bubbles
Jun 2023 • Family
Amazing stadium! It was huge and beautiful. The Miami Heats and Denver Nuggets played so wonderfully. Strongly recommend! Even from afar, the view is perfect. Fantastico!
Written February 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

rweisner2016
Qualicum Beach, Canada64 contributions
1.0 of 5 bubbles
Jan 2024 • Family
I was scheduled to fly American Airlines Jan 24 2024 Dallas to Vancouver and had paid for a seat up grade just less than $200. Prior to the flight I was diagnosed with a heart condition and had to cancel my cruise and flight. After many many contacts American Air agreed to credit my American Airline account with a credit for future flights. I informed them that I can't fly anymore and finally a consumer affair employee, Kerziah Thor promised Jan 19th 2024 that I would receive my money back within 14 days. I waited 14 days and now Kerziah won't even respond to my messages for a call back and It seems I have been locked out of my American Airline account.
Horrible customer servicle,They resold my upgrade seats and are now getting double the money for my seats. Do not book American airlines.
Written February 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Running Man
Austin, IN203 contributions
2.0 of 5 bubbles
Jan 2024 • Couples
I have been to 23 of the 30 NBA arenas, working on checking them all off my list. This one ranks towards the very bottom. Access to the building is terrible. Here was a line checking for tickets about 50 yards from the entrance in the rain with no covering, then another line outside in the rain for the ticket scan entrance. Terrible setup. Arena is boring and bland. No “wow” factors that I could find. Game stoppage entertainment was weak and boring. Gift shop is very small and narrow, too crowded to shop 90 minutes before game tip. I will not make a visit back to the Kaseya Center for a second game.
Written January 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JB81ontheroad
Halifax Regional Municipality, Canada383 contributions
3.0 of 5 bubbles
Jan 2024 • Couples
I've been to dozens of stadiums across North America and this was...one of them. It's located in a decent spot right beside the cruise port in downtown Miami so it wasn't difficult to access. The sightlines were fine. And there was a nice outdoor concourse overlooking the cruise port. But the building itself had NO character, and NO points of interest - nothing interactive for fans to do, no particularly unique food offerings...it was just boring.
Written January 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul S
28 contributions
1.0 of 5 bubbles
Jan 2024 • Business
I have always flown American. I paid full price for first class tickets from DFW to London. I wanted to return a day early and they said there was room in first class to do so, but it would cost me $3,400. I asked what if I dropped to Business class and she said $2,900. There was space available but these heartless cold blooded people absolutely do not care one bit about customer service even when it cost them nothing. We are expecting snow at home (LR) and I was trying to beat the bad weather. Shockingly mean and heartless in my opinion.
Written January 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JeanBaptiste111
81 contributions
5.0 of 5 bubbles
Dec 2023 • Couples
Went to watch the Miami Heat vs Chicago Bulls. I sat in the lower 100’s row 3. Enjoyed the experience. The Bacardi Ocho lounge is beautiful but it’s missing some wow factor. My fiancé and I agreed that we would have preferred to pay more to have a more inclusive experience at the Bacardi lounge. Maybe they can do free appetizers and one drink.

Overall the Kaseya Arena is well lit, secure, safe, and clean. The staff is helpful, attentive- which I appreciate, and direct.
Written December 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kev-A-Stim
Gibraltar, Europe16 contributions
5.0 of 5 bubbles
Oct 2023 • Solo
Loved the centre. Close to everything. Friendly staff. Went to watch a couple of Heat games and then had to return the next day to the store to get a product replaced.
Written October 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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KASEYA CENTER: All You Need to Know BEFORE You Go (with Photos)

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