This is NOT a modern airport at all!!!! I am the last person to have décor define my experience, but this is crazy for a city like Miami. It looks like in the 1950's or 60's they built the airport and didn't do anything since. I know Miami has a huge Cuban influence, but the airport doesn't need to look like what I would expect to see in Havana. They need to modernize everything! Also there was garbage on the floor everywhere, and this was BEFORE the Covid-19 started and they needed to cut back their workforce. While stuck out of the country we heard from people who got back before us and they talked about how dirty the Miami airport was. I can only imagine how bad it has gotten with less cleaning crew available. Miami, get into the 21 Century and show a great first impression that I would expect from you. First impressions are huge and I know with all the movie and sports stars that come through that airport you would want to show something better than what I saw.

Every time we fly into or out of Miami International Airport I find something more to love about it. The airport is BEAUTIFUL and so well cared for and clean. Everyone is so nice and polite and helpful. It's a huge airport but everything is well marked and easy to find IF you pay attention to where you're going. We've gotten on the wrong tram before but that was our fault. An employee was very helpful with directions. The only rude encounter was with the parking attendant in the exit booth. He must not like his job. Poor fella.