We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Get's you there

Have used Keys shuttle twice,driver was personable,good driver, I think the rates are a little high... read more

Reviewed 4 March 2018
White Oak, Pennsylvania
Don't trust the Website. You must call to confirm!

Website reservation confirmation stated 6:20am pick up. Had problems with times in the past so I... read more

Reviewed 24 November 2017
w b
Key West, Florida
Read all 73 reviews
All photos (1)
Full view
Traveler Overview
  • Excellent41%
  • Very good19%
  • Average5%
  • Poor8%
  • Terrible27%
Travelers talk about
Local Weather
Powered by Weather Underground
Marathon, FL
+1 888-765-9997
Reviews (73)
Filter reviews
71 results
Traveler rating
Traveler type
Time of year
Show reviews that mention
All reviewslauderdale airportairport staffdoor to door servicegreat driverin key westmiamiftfllkeyspunctualislamoradachrisvacation
Updating list...
1 - 10 of 71 reviews
Reviewed 4 weeks ago via mobile

NEVER USE. PAID FOR THEM TO TAKE MY SON TO FORT LAUDERDALE AIRPORT...THEY DROPPED HIM OFF AT MIAMI airport. Manager was extremely rude & unapologetic. Refused to issue anyrefund. I paid an additional $120 for a cab to take him to correct place. STAY AWAY.

Thank Michelle D
Reviewed 9 June 2018 via mobile

Keys shuttle services stinks. Made a reservation way in advance. They kept saying they would be 10 minutes, then 20 minutes. THEN it’s an air conditioner problem. DO NOT USE!!!!!!!

Thank mustang66302
Reviewed 7 June 2018

Used Keys Shuttle for 19 scouts going to Sea Base from FLL. Chris was a very professional driver. The bus was clean and comfortable, and they tailored their service to our schedule. I highly recommend Keys Shuttle for Sea Base travel.

Thank sam27559
Reviewed 3 June 2018 via mobile

Don't ever use Keys Shuttle!! The van had no air conditioning and the driver did not care at all. 4 hours in a van in Florida with no A/C! My husband called the office and was told there is nothing they could do about it....More

Thank Keith S
Reviewed 31 March 2018 via mobile

We did not have the money to pay for a flight to key west and attempted this service. I would caution anyone interested in staying alive to not use this service, however it seems to be the only way other than renting a car. The...More

Thank blarb b
Reviewed 23 March 2018

I have used Keys Shuttle for several years and the Shuttle has been late most of the time due to traffic...but Traffic is a general condition of the roads these days. I aborted my last trip from Key Largo to Miami Airport. The Shuttle was...More

Thank Nancy B
Reviewed 7 March 2018

I used this service to get to FLL airport for an 8:24 a.m. flight from Key Largo. The woman I made the reservation through was impatient and rude to me as I booked, and I felt uneasy, but had no other options. I was told...More

Thank Adria B
Reviewed 4 March 2018

Have used Keys shuttle twice,driver was personable,good driver, I think the rates are a little high ($80) from FLL to Marathon in the middle keys but saves me 4 to 5 hours to pickup friends at the airport..Next time will plan flight to land according...More

1  Thank Wes57
Reviewed 24 November 2017

Website reservation confirmation stated 6:20am pick up. Had problems with times in the past so I called the night before to confirm. Was told the pickup was going to occur at 6:00am. Driver arrived at 6:00am and the trip was fine. Had a similar problem...More

Thank w b
Reviewed 2 November 2017

This was my first experience with Keys Shuttle. I will say it was quite the pleasurable experience. The driver, Ben, called 10 minutes before he drove to my home and he was courteous, punctual and quite knowledgable of the area. I will certainly use this...More

1  Thank KV197
View more reviews
Questions & Answers
Ask a question
Susan A
7 April 2017|
Response from El077 | Reviewed this property |
Hello, the company usually has a shuttel outside of the Departures doors at specific times you can find on their webiste. Their vans are off-white and burgundy colored. The driver will contact you prior to your shuttle... More
Susan A
7 April 2017|
Response from | Reviewed this property |
Hi Susan, You need to go to, but not into, the Greyhound Bus terminal at the airport, which is about a 5 minute walk from the arrival gates. Have a seat on the concrete planters and wait.
Kelly S
20 February 2017|
Response from Jaynm2015 |
Do you have a rate schedule? Where/what is it? Costs?