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WaveSplash Watersports - CLOSED

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Review Highlights
We loved every single second of our dolphin tour!

Chose to go on a dolphin tour as a last minute fun thing to do on the water, and it ended up being... read more

Reviewed 2 June 2017
Debbie J
,
Carterville, Illinois, United States
Great Experience, our tour guide, Walter made everyone feel relaxed and safe

Wife, Daughter an myself had a blast. First time on Jet-ski's, can't wait to do it again. The staff... read more

Reviewed 28 December 2016
Daniel M
Read all 36 reviews
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Traveler Overview
  • Excellent80%
  • Very good5%
  • Average2%
  • Poor5%
  • Terrible8%
Jun 17, 2017
“I never did the tour. Awful customer service”
Jun 1, 2017
“We loved every single second of our dolphin tour!”
About
Wavesplash Watersports is Anna Maria Island's premier multisport watersports rental and tour operator. We are committed to creating unforgettable water adventures and experiences in and around Anna Maria Island and the Gulf Islands.
Suggested duration: 1-2 hours
Contact
102 Bridge St, Bradenton Beach, Anna Maria Island, FL 34217-2416
Website
+1 844-522-6654
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Reviews (36)
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1 - 10 of 35 reviews
Reviewed 18 June 2017

I signed up for the 90 min tour on the jetski and was asked to meet 15 min prior to depature. I met up on time but there was no one was present to greet me or ask me to fill inn the paperwork or...More

2  Thank MrsNerland
Segbythesea, Front Office Manager at WaveSplash Watersports, responded to this reviewResponded 19 June 2017

Thank you for your review and feedback. We're so sorry to hear about your unfortunate experience. You should have definitely been treated with courtesy and respect in regards to your reservation and waiting for assistance. We apologize for the lack of professionalism the staff on...More

Reviewed 2 June 2017

Chose to go on a dolphin tour as a last minute fun thing to do on the water, and it ended up being a marvelous 90 minute adventure. Saw dolphins at several spots, but what made such fun was having Captain Jeff and Susan as...More

Thank Debbie J
Segbythesea, Front Office Manager at WaveSplash Watersports, responded to this reviewResponded 3 June 2017

Thank you for your great review and positive feedback. We really appreciate it. The new Anna Maria Island Explorer tour boat and Captain Jeff and his first mate, Susan are the best! The boat now has drinks aboard as well which is great new feature....More

Reviewed 28 December 2016

Wife, Daughter an myself had a blast. First time on Jet-ski's, can't wait to do it again. The staff and our guide made it a pleasant and safe experience, the island is beautiful. Highly recommendedMore

Thank Daniel M
Segbythesea, Owner at WaveSplash Watersports, responded to this reviewResponded 30 December 2016

Thank you for your great review and positive feedback. We really appreciate it! We're so glad you and your family had a great time. We're always happy to hear that our staff made you feel safe and that you found our island to be beautiful....More

Reviewed 31 October 2016

Although I had a great experience in 2014 , 2016 not so much! I Loved Devin, good guy but I paid for a Egmont Key Tour and upon arrival I was told nope, going just tool around, the wind was to bad. While I understand...More

Thank Jennifer L
Segbythesea, Owner at WaveSplash Watersports, responded to this reviewResponded 2 November 2016

Thanks for your review, we're sorry your experience didn't go exactly as you would have liked. Egmont Key does have very particular weather and water conditions to make it a safe and fun ride there and sometimes we can't make that call until day of....More

Reviewed 24 July 2016 via mobile

We took our young boys (6 and 4) out on jetskis to get off the beach for a bit. The guys working there were all amazing and so kind and helpful to them. When we got out there, they took us to an area where...More

Thank JenBraz
Segbythesea, Owner at WaveSplash Watersports, responded to this reviewResponded 17 August 2016

Thank you for your great review and positive feedback. We're so glad you and your young family had such a great time on the jetskis. Sounds like quite the dolphin show! As you mentioned wildlife can't be guaranteed but our guides and guide leaders do...More

Reviewed 15 July 2016 via mobile

I called six months ago and set up a Jet Ski Tour, Segway Tour and a boat tour. Julie was great to work with and while I didn't get any paperwork in advance everything went extremely smoothly. It was also nice to just deal with...More

Thank Brent R
Segbythesea, Owner at WaveSplash Watersports, responded to this reviewResponded 15 July 2016

Thank you for your great review and positive feedback. We're so glad you had a great experience with all the activity you scheduled and that we could be a part of that. We really appreciated having the opportunity to help you plan your vacation and...More

Reviewed 5 July 2016

We went with them to book a parasailing adventure and a dolphin tour because their website said that what set them apart was door to door shuttle service. We called and asked first about parasailing which they actually book through another company. After talking to...More

Thank LuAnne B
Segbythesea, Owner at WaveSplash Watersports, responded to this reviewResponded 7 July 2016

Thank you for your review and feedback. We do apologize for the lack of follow through on our staff's part to make sure you had the appropriate shuttle service for your activities. We are in partnership with Yolo Parasailing, and they beautifully service the needs...More

Reviewed 20 June 2016 via mobile

Took a one hour evening jet ski tour (6:00). We rented 2 jet skis, our sons were old enough to drive the skis, but only with an adult (unless they took a boating class) (ages 14 and 15) (I believe you can drive on your...More

1  Thank Jennifer H
Segbythesea, Owner at WaveSplash Watersports, responded to this reviewResponded 7 July 2016

Thank you for your great review and positive feedback We really appreciate it! Yes, to clarify the operating procedures with jetskis. Children 14 and 15 can operate the jetski with an adult (18) or older. Between the ages of 16-27 they can operate a jetski...More

Reviewed 5 June 2016

Had an hour on the jet ski. It was my first time operating one. It was absolutely terrific! The folks at WaveSplash were the best: courteous, professional, patient. We were not rushed. We had the sense they cared about us and our experience out on...More

Thank Joe R
Segbythesea, Owner at WaveSplash Watersports, responded to this reviewResponded 7 July 2016

Thank you for your positive review and great feedback. We really appreciate knowing you felt that we cared about your experience. We certainly do and its important to us that each guest feels valued and appreciated. We also strive to train our staff to be...More

Reviewed 24 May 2016

We had called the morning of to reserve 2 jet skis for an hour. When we arrived we were greeted right away. The man explained what would all happen, he explained the boating safety quiz and gave us our tests with cheat sheets that gave...More

Thank cindywulfekuhle
Segbythesea, Owner at WaveSplash Watersports, responded to this reviewResponded 7 July 2016

Thank you for your great review and positive feedback We're so glad you found our staff to be easy going, and that the directions and instructions about your experience were clear and simple. The Palma Sola Bay area is certainty a great destination for first...More

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