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Review Highlights
Music venue

Came to watch a few 80’s bands. There’s not a bad seat in the house. Katherine Hepburn would be... read more

Reviewed 3 days ago
MrPudly
,
Old Saybrook, Connecticut
via mobile
Wonderful !!!

I have been there before on a previous vacation . It is wonderful and probably the best spa I have... read more

Reviewed 1 week ago
Charles G
,
Eastport, New York
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Traveler Overview
  • Excellent64%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible0%
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About
Experience a new level of pampering and indulgence with Sanno, the spa at Saybrook Point Inn. Our spa has recently been renovated to improve the ambiance and experience with adjustments to existing facilities and a few new fresh features. Sanno now...more
Contact
2 Bridge St, Saybrook Point Inn & Spa, Old Saybrook, CT 06475-2502
Website
+1 860-395-3245
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1 - 10 of 30 reviews
Reviewed 3 days ago via mobile

Came to watch a few 80’s bands. There’s not a bad seat in the house. Katherine Hepburn would be proud. Highly recommend a visit

Date of experience: December 2018
Thank MrPudly
Reviewed 1 week ago

I have been there before on a previous vacation . It is wonderful and probably the best spa I have even been to

Date of experience: December 2018
Thank Charles G
SaybrookPTGM, Director of Operations at Sanno Spa, responded to this reviewResponded 4 days ago

Charles- I'm glad you had such a great experience with us! It is our privilege to have been your host, and we hope to see you again soon. With regards, Gregory Wool Director of Operations Saybrook Point Inn, Marina & Spa 860.339.1336 greg@saybrook.com

Reviewed 3 weeks ago via mobile

My family was here for the weekend and everybody had spa services. The staff was amazing the place was beautiful and everybody left happy and relaxed! What an amazing weekend !! Thank you

Date of experience: November 2018
Thank jos3girls
SaybrookPTGM, Director of Operations at Sanno Spa, responded to this reviewResponded 2 weeks ago

Jos3girls- Thank you for your five star review! We appreciate your visit and hope to see you again soon. Most sincerely, Gregory Wool Director of Operations Saybrook Point Inn, Marina & Spa 860.339.1336 greg@saybrook.com

Reviewed 23 July 2018

After a hard week working, this was the perfect place to relax. I needed a deep massage and 80 minutes did the trick. Thoughtful, professional and talented masseuse. And the facial was the perfect pampering I needed. All in all a top notch Spa. I...More

Date of experience: July 2018
Thank Maria R
SaybrookPTGM, Director of Operations at Sanno Spa, responded to this reviewResponded 25 July 2018

Maria- What a kind review; thank you for taking the time to join us. I'm thrilled that you enjoyed the appointment. Please join us again soon. With warm regards, Gregory Wool Director of Operations Saybrook Point Inn, Marina & Spa 860.339.1336 greg@saybrook.com

Reviewed 23 April 2018 via mobile

Spa amenities were amazing!! Wish I had opted for a facial as the mani/pedi did not include any massage features as I am use to with such services. Overall experience was luxurious!!More

Date of experience: April 2018
1  Thank chrisrey70
SaybrookPTGM, Director of Operations at Sanno Spa, responded to this reviewResponded 23 April 2018

Chrisrey- Thank you for joining us! We hope to see you again so you can enjoy the rest of what we to offer. In addition to a facial, you might enjoy a body treatment or full body massage. We are eager to see you again....More

Reviewed 15 January 2018 via mobile

Recently ordered two services for my wife, 50 minute deep tissue massage and a hydrating facial and the total cost was $350 which seems super expensive for 90 minutes of total service. You are given access to a swimming pool, jacuzzi and sauna, all of...More

Date of experience: January 2018
3  Thank war1today
SaybrookPTGM, General Manager at Sanno Spa, responded to this reviewResponded 12 February 2018

Dear war1today, Thank you for taking the time to review your recent visit to Sanno Spa, your feedback is very much appreciated. I sincerely apologize that your experience and services at our spa did not meet your expectations. This is certainly not our standard service,...More

Reviewed 1 October 2017

Went on a weekday that both my husband and I happen to have off. Went for a couples massage, amazingly clean and detailed facility. Massages were great, relaxation room ahead of time was nice (furniture could be more comfortable) had some prosecco before our message,...More

Date of experience: September 2017
1  Thank Sarah Kate L
Reviewed 5 June 2017

From the first phone call to the farewell after the spa, we were taken care of 10/10 no questions asked. 1. Staff are courteous, professional and genuine. Their desire to deliver 100% fulfillment of your expectations is very well noticeable. 2. Product knowledge is seen...More

Date of experience: May 2017
Thank Yevgeniy O
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 14 June 2017

Thank you so much for your kind words! It is gratifying to hear how much you and your Mom enjoyed your experience; we hope to see you many times in the future. John Lombardo General Manager john@saybrook.com

Reviewed 3 April 2017

My mom, sister and I really enjoyed a girls weekend away and certainly took advantage of a spa day. Warm greetings from the young ladies at the front desk, complete with tour and advice on all the amenities helped us get familiar with services and...More

Date of experience: April 2017
1  Thank Hwitally
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 14 June 2017

Thank you for taking the time to share your experience; it was good to hear that you enjoyed many of the services we offer. I do recognize the need to better inform guests to respect the quiet and tranquil mood that should be set, and...More

Reviewed 25 March 2017

A must for messages. Fall in love with Saybrook Point Inn then go to the Sanno Spa and have a wonderful relaxing spa treatment. The staff is very friendly and they also offer couples messages which is great for an anniversary surprise. They offer a...More

Date of experience: July 2016
Thank Nikaila
SaybrookPointInnGM, General Manager at Sanno Spa, responded to this reviewResponded 14 June 2017

Please excuse the late response, your comment slipped through somehow. Thank you for your comments and we do hope you have, or will, return. We have some exciting new treatments and products, and our staff is constantly being educated on their use and application. John...More

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