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First Pathfinder equivalent they gave us was an unwashed Kia Sorento with over 50k miles and bald tires. Because of the tires i asked for a different car and got another 50k+ mileage Sorento. It at least had good tires but was missing the back...More
Absolutely the best service ever! It began with Terri (Denver Manager) when I needed the vans reserved and only got better throughout the entire process, thanks to Destiny and Reggie. In the spirit of full disclosure, one of our 15 vans that we had reserved...More
Arrive and tell the person helping me I’m going to Breckinridge. It’s snowing out there and I failed to check if it was all wheel drive, they gave me two wheel drive. Called several times to speak to manager Vincent. Not one call from this...More
First time using Airport Van Rental :(AVR) and likely the last. Their prices were good so tried them.,When picked up for rental, van driver not friendly, understaffed at office for rental (though plenty of staff on return), the inside windshield was the dirtiest of any...More
It was a good experience for us, all as advertised, no aggressive hard selling any more than any other company. Yes, they have a shuttle only every 30 minutes. Yes, they are a mile further from the airport, but the staff was helpful and courteous...More
I got suckered in by their low price, but I didn't notice the really crappy summer Tires in a state that has snow, until the snow hit. I was sliding all over the place because I had absolutely no traction. Summer Tires in Colorado during...More
The bill was incorrect on multiple line items. If I hadn't caught the mistakes during drop off, we would have been overcharged by nearly $100.
Moreover, customer service over the phone was curt, condescending, and dismissive. I will never rent from AVR again and, as...More
waited an hour for the shuttle, along with 15 others, then waited another hour to be helped, while watching other customers burn and get upset, then they didn't have the vehicle I paid for in full. When I got a vehicle, it was filthy, dirty...More