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Review Highlights
Not impressed

First Pathfinder equivalent they gave us was an unwashed Kia Sorento with over 50k miles and bald... read more

Reviewed 1 week ago
LJN64
,
Norman, Oklahoma
via mobile
Manager? Where?

Arrive and tell the person helping me I’m going to Breckinridge. It’s snowing out there and I... read more

Reviewed 2 weeks ago
Teresa A
via mobile
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Traveler Overview
  • Excellent11%
  • Very good11%
  • Average5%
  • Poor5%
  • Terrible68%
1 week ago
“Not impressed”
1 week ago
“Excellence customer service.”
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Denver, CO 80022
Website
+1 877-826-4680
Top Selling Tours & Activities in and around Denver
from US$19.99
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from US$19.99
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from US$24.17
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Reviews (17)
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1 - 10 of 16 reviews
Reviewed 1 week ago via mobile

First Pathfinder equivalent they gave us was an unwashed Kia Sorento with over 50k miles and bald tires. Because of the tires i asked for a different car and got another 50k+ mileage Sorento. It at least had good tires but was missing the back...More

Thank LJN64
Reviewed 1 week ago

Absolutely the best service ever! It began with Terri (Denver Manager) when I needed the vans reserved and only got better throughout the entire process, thanks to Destiny and Reggie. In the spirit of full disclosure, one of our 15 vans that we had reserved...More

Thank Dave A
Reviewed 2 weeks ago via mobile

Arrive and tell the person helping me I’m going to Breckinridge. It’s snowing out there and I failed to check if it was all wheel drive, they gave me two wheel drive. Called several times to speak to manager Vincent. Not one call from this...More

Thank Teresa A
Reviewed 22 April 2018

First time using Airport Van Rental :(AVR) and likely the last. Their prices were good so tried them.,When picked up for rental, van driver not friendly, understaffed at office for rental (though plenty of staff on return), the inside windshield was the dirtiest of any...More

Thank Rainier66
Reviewed 2 April 2018

Worst Experience Ever! ..... there is not enough room for me to put in detail my disgust and unprofessional-ism with this Company.

1  Thank Jonathan H
Reviewed 28 March 2018

Car was clean. We had our choice of several SUV's. Staff was friendly and helpful.Service was fast. Easy pick up and drop off at the airport. Price was competitive. Easy booking online.

1  Thank Renee B
Reviewed 28 March 2018 via mobile

It was a good experience for us, all as advertised, no aggressive hard selling any more than any other company. Yes, they have a shuttle only every 30 minutes. Yes, they are a mile further from the airport, but the staff was helpful and courteous...More

Thank breggie
Reviewed 14 February 2018 via mobile

I got suckered in by their low price, but I didn't notice the really crappy summer Tires in a state that has snow, until the snow hit. I was sliding all over the place because I had absolutely no traction. Summer Tires in Colorado during...More

1  Thank anne p
Reviewed 7 February 2018

The bill was incorrect on multiple line items. If I hadn't caught the mistakes during drop off, we would have been overcharged by nearly $100. Moreover, customer service over the phone was curt, condescending, and dismissive. I will never rent from AVR again and, as...More

Thank michaelsballard
Reviewed 14 November 2017

waited an hour for the shuttle, along with 15 others, then waited another hour to be helped, while watching other customers burn and get upset, then they didn't have the vehicle I paid for in full. When I got a vehicle, it was filthy, dirty...More

2  Thank hikingguy2013
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