Hann Casino Resort
Hann Casino Resort
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Hann Casino resort is the Pampanga’s first fully integrated luxury resort, most notably developed in a 13-hectare property in Clark Freeport Zone, Philippines. It boasts of the biggest world-class Las Vegas-style gaming space in Clark that offers limitless thrills with its exciting raffle draws, junket gaming, VIP gaming, over 800 slot machines, 91 gaming tables, and 44 electronic table games. With the casino’s vibrant ambiance, live entertainment, luxury retail area, and sumptuous 24hour food and beverage service, you are already a winner every time. The esteemed property also offers the finest hospitality experience and gastronomic indulgence with its internationally-acclaimed five-star hotels like Swissotel Clark and Clark Marriott, complemented by 15 distinctly curated food and beverage outlets.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles10 reviews
Excellent
6
Very good
0
Average
0
Poor
1
Terrible
3

Adventure23034914699
1 contribution
1.0 of 5 bubbles
Nov 2023 • Friends
We went to have dinner at the Nasi restaurant. This is kind a odd for them to take your order first by the host standing by the podium and not taking you to a table to seat instead,they will call you and bring to a table to sit when your order is served. I ordered hamburger with fries ,the burger is cold and the fries were saggy and cold too,horrible food.Im not empressed.I will not go back in this restaurant again.
Written December 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Panpan P
1 contribution
1.0 of 5 bubbles
Dec 2023 • Couples
We live in Angeles and have been going here every Thursday night for a couples dinner and play. Last night we were meeting another couple to dine and they are VIP in the casino there. I'm a filipina and was conservatively dressed and yet the security guy abruptly stopped me from entering saying that what I was wearing was too revealing (see the photo for what I was wearing). I was wearing long smart pants and a top. There were many filipina inside wearing much less clothes. What I was wearing could be worn in SM, coffee shops, an office or anywhere else and yet this security guy rudely took issue with what I was wearing. It was extremely embarrassing and had I videoed it and shown that what I was wearing was quite the opposite of revealing, I'm sure it would have went viral if posted on You Tube. There were slobs inside wearing chinelas, picking their feet, guys wearing sando tops that frankly looked scruffy, women with their bits showing and far more revealing. I was dressed appropriately for an adult establishment or even for family establishment. The idea that I was somehow wearing something revealing was plain stupid. the security guy was simply on a power trip, was not following any code of conduct and needs to be retrained.

It's a shame because we like Markt restaurant, our friends regularly gamble and stay at Swissotel and we have many friends who we were planning to take there. I would strongly advise that Hann casino retrain their security staff concerning what is appropriate dress code for the casino. It's extremely off putting. We eventually went into the casino by another entrance where the staff warmly greeted us and wished us a pleasant evening and a good time which is far more what you would expect for a casino where fun (and not degradation) is the name of the game!

Our friends were disgusted at this behaviour, we were disgusted at it and we expected better from somewhere like this. Luckily the night was saved by our friends winning big on the machines and a wonderful meal at Markt but next time will we try one of the other casinos which have a better attitude towards smartly dressed patrons!
Written December 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

michelle S
Quezon City, Philippines4 contributions
5.0 of 5 bubbles
Aug 2023 • Friends
The food is delicious thank you to Rommel The staff are always friendly, accomodating and helpful. Excellent experience! Thanks! Highly recommendable!
Written August 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Evangeline dev
2 contributions
1.0 of 5 bubbles
Jan 2023 • Family
Rude bartender inside the VIP Casino area!
Doesn’t know how to explain the policy properly and even accusing other people even that situation doesn’t apply to our query that time.
Such a bad hospitality.
Written February 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ann
Philippines4 contributions
5.0 of 5 bubbles
Oct 2022 • Friends
Superb! The staffs were accomodating especially kuyang lifeguard Ernie and the attendant Ruby. We had a great time.
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jane G
2 contributions
5.0 of 5 bubbles
Jun 2022 • Couples
Five star food and service!at hann casino Nasi restaurant! Great food good price and the service was excellent specially Karen, excellent customer service
Written June 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BONG G
6 contributions
5.0 of 5 bubbles
Jun 2022 • Couples
Salute for the great service at Nasi restaurant at hann casino specially to Karen and Archie for the 5 star service, keep up the good work !!
Written June 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jerica P
Manila, Philippines7 contributions
5.0 of 5 bubbles
May 2022 • Couples
I commend Mark our host who always prioritize us. Always greet us with a great smile. Fumigated services.. And the rooms are well cleaned and comfortable..
Written May 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Windy B
8 contributions
5.0 of 5 bubbles
Apr 2022 • Friends
We want to extend our warmest gratitude to this lovely lady, Ms Joyce Pineda of Markt restaurant at Hann Casino and Resort, we love her service and hospitality, from your happy customers, Win, Jose, Johnny and Blaise
Written April 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BigD
76 contributions
2.0 of 5 bubbles
Mar 2022
This is a recently opened casino. I couldn’t find any reviews on it, other than the complaint that apparently many slot machines weren’t working on the soft opening. I don’t play slots.

Flying in to Clark, we specifically booked a nearby hotel since I like to throw the dice a bit, and there is a craps table. We arrived from the UAE. I didn’t exchange my money at the airport (presumably they would have an exchange at the airport...I didn't look) since of course the casino advertises a money exchange service, as well does a nearby hotel. Well, the nearby hotel didn’t have one as advertised on their site. They “share” the exchange with the casino. And the casino exchanges only a few currencies. Seriously. You’re standing there with money that you cannot exchange. How can they call themselves a money exchange? People have expectations as to what this means. Oh, but you can withdraw money from a machine. Except my debit card didn’t work in many of the machines, and on any given day most of the ATM’s are out of order (and for days on end.) The solution to all of this was to withdraw money on a credit card; a cash advance. Apparently there was a working ATM in the VIP room, and they deigned to allow this unwashed to go in and withdraw money. With security standing at hand to ensure (I guess) that I didn’t disturb the bourgeoisie while doing so. This machine had a withdrawal limit of 10,000 pesos … in other words 200 bucks… LOL! And it cost 5 bucks to withdraw it. To get even a lousy $1000 I had to make 5 withdrawals, paying the associated exorbitant cash advance charges on my credit card for each one, as well as the insult of the $5 charge for each at this useless machine. And it is in a ‘VIP’ room!

On to the games. The casino has most of the usual games I suppose (they are listed on their website where I noted with interest that they had a craps table) including Baccarat for those who like to flip coins with a casino. I play craps only. The craps table opens at 2 pm, and closes at about 4:30 am. Unlike in a reasonable casino, where it would be open 24 hours. Standing there one Saturday night they informed us that the table would be closing at 2 am. “On a Saturday?” I asked incredulously. I mean, here I am flying to this casino for this game only, and they’re going to fiddle with the hours while the players are standing there. Stunning. “Upgrades” one of the dealers suggested. Let us hope that they are to management.

The dealers at the table are competent (outside of making ridiculous suggestions, as already noted.)

About the betting limits; I had hit a couple of horn bets. Typically I double the bet after each time. On one of these occasions I’ve got 4000 pesos on ‘horn high aces’ and when I ask that it be doubled, I’m told that this is too much to bet. I’m not making this up. Now 4000 pesos is about $80 (US dollars.) I can’t double the $80 bet to $160. At a craps table. On a horn bet where the house percentage is huge. I couldn’t believe it. First you can’t get money; they will not exchange my currency. Then you can’t bet money, after you pay exorbitant fees to obtain it.

I found this place to be a big disappointment. The staff are friendly, as I’ve come to expect having lived in the UAE where many Filipinos work. But I have flown to Singapore about 20 times over the last several years just to gamble in Marina Bay Sands. 24 hour craps table, and you can bet thousands if you want. Some of the dealers are a bit incompetent in MBS, but you can earn points on a players card (without having to be a VIP), and then use the points for free beer, food, etc.

The funny part is, when you want to buy casino chips at Hann you have to have a players card. When filling out the form for the card they ask intrusive questions. Wanting to know where you work, if you’re an executive, and these sorts of things. They want to know if you make lots of money. What’s the point. I can’t place a measly $160 on a horn bet. This casino is amateurish.

I can get past the smell of sewage as you enter the casino from the hotel side. But let me exchange my money for goodness sake; have a reasonable currency exchange available! And then let me bet it! And don’t monkey with the hours of operation at your whim and caprice. What a disappointment.
Written March 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HANN CASINO RESORT: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Hann Casino Resort

Hann Casino Resort is open:
  • Sun - Sat 12:00 AM - 11:59 PM




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