The Queen Mary
The Queen Mary
4
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
Old Hollywood glamour. A rich maritime history. Authentic 1930s Art Deco décor. The Queen Mary gives a unique glimpse into an era when steamships were the most regal way to travel.
Duration: 1-2 hours
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  • trcytre
    Newport Beach, California5 contributions
    5.0 of 5 bubbles
    "Soft" re-opening April 1st with a Steam and Steel Tour
    Leaving a review for the newly soft-opened Queen Mary! In order to access the ship right now you need to book a tour. They are also starting to book hotel reservations for the near future. Do not just show up or you'll be disappointed! Anyway, beautiful day in Long Beach, and so fun to be back on my favorite ship! The Steam and Steel Tour tells you all about the workings and engineering of the ship, and what the crew would be doing to get her sailing. The coffee shop and one gift shop is open during the tours, and you do get to walk around on a limited basis if you've booked a tour, but not nearly is everything is open yet. The decks have been resurfaced and look nice. The crew was very enthusiastic and so excited to be working again on this first day of tours for guests. If you can find an open tour slot, do it!
    Visited April 2023
    Traveled with family
    Written April 2, 2023
  • Tofurry
    Renton, Washington1,051 contributions
    5.0 of 5 bubbles
    Informative tour
    We went on the Glory Days Historical Tour on the Queen Mary. The tour guide was very informative and we learned a lot of fun facts about the ship. He was also happy to answer everyone's questions. The 1 hr tour seemed to go by quickly but for $10 a person, it was well worth it. There are 2 other tours (a Haunted Encounters tour, and Steam and Steel tour) that we may go on if time permits. After the tour, we saw the model ships in a room off the promenade. It was cool to see models of the Titanic and Normandie. Parking is free but getting to the Queen Mary was a little difficult because there were roads closed to prepare for the Grand Prix. There is a coffee shop on the ship that serves Starbucks.
    Visited April 2023
    Written April 15, 2023
  • ianbeavis
    Los Angeles, California666 contributions
    4.0 of 5 bubbles
    Great to have it reopened
    It has been years since we previously visited the Queen. We went on the Glory tour which gives you a good taste of this grand ship. It still needs more restoration, but the beauty of its Art Deco interiors is still magical. Our was incredibly knowledgeable and brought everything to life. We will definitely keep an eye out for future tour and dining opportunities.
    Visited April 2023
    Traveled with family
    Written April 18, 2023
  • Michelle M
    1 contribution
    5.0 of 5 bubbles
    The Queen is back!
    This trip is a must! I did the Haunted Tour and my tour guide was amazing! It was fun, scary and I learned allot about the ships history. I’m so glad The Queen is open again and I will be back for the other tours they offer. They will be opening up more access this summer such as the resteraunt s, hotel rooms and more places to walk through. This trip was definitely worth every minute snd for $10 a ticket you can’t beat that! I’d reccomend booking in advance becuase the tours do sell out quick.
    Visited April 2023
    Traveled with family
    Written May 1, 2023
  • michelle y
    Frederick, Colorado9 contributions
    4.0 of 5 bubbles
    It's a must do!!
    The Queen Mary tour is a must! Our tour was their soft reopen. But our guides were great and knowledgeable. It gives you a sense of traveling back in time. I want to go back and stay in a room and do the other tours.
    Visited May 2023
    Traveled with family
    Written May 19, 2023
  • Jennifer E
    Fairfax County, Virginia11 contributions
    3.0 of 5 bubbles
    Disappointing given the cost
    We did the glory days tour. Guide was friendly and knowledgeable but the tour was just 50 minutes and only included 2 rooms that were not open to the public. Much of the ship is under renovation and closed. For the price I expected more. Save your money and just go walk around on your own. Parking was another $18 but we saved by parking on the street by Harry bridges memorial park and walking over.
    Visited May 2023
    Traveled with family
    Written May 25, 2023
  • CSS
    Corona, California2 contributions
    3.0 of 5 bubbles
    Got to go once
    It was an amazing experience overall. The ship has many artifacts and is displayed and labeled throughout like a museum, so if you don’t take any tours you can still learn a lot if history. I took three tours in June 2023 and they do have a lot of overlap in stories and history from tour to tour—so keep that in mind. I was unable to check in to my room for two hours after the stated check-in time of 4 PM, but I just walked around the ship while I waited. The tour guides were very knowledgeable and professional, so would recommend taking one tour. The nighttime paranormal tour gets you access into the “most haunted” room, so if that’s your thing, it’s pretty cool. I don’t think I need to go back, but it was fun to experience the legend and mystery.
    Visited June 2023
    Traveled as a couple
    Written June 11, 2023
  • Lois V
    Los Angeles, California145 contributions
    5.0 of 5 bubbles
    Step back into history and feel the spirit of this great ship…
    Many years ago my husband and I enjoyed a murder mystery dinner on this magnificent ship. When I heard that the Queen Mary was once again open for tours, I could not wait to revisit. My son surprised me with tour tickets for the whole family to celebrate my birthday (husband, two Millennial sons and one girlfriend). We took the historical tour and were entertained and informed by our fantastic guide. After the tour we strolled the decks and had cocktails at the Observation bar. Views of the Long Beach Harbor were breathtaking. A fantastic way to spend the day.
    Visited June 2023
    Written June 15, 2023
  • Michele
    1 contribution
    3.0 of 5 bubbles
    Beware of add-ons
    Overall decent experience except for parking. DO NOT BUY PARKING! We did the Steam and Steel tour. We started the day with exploring on our own then joined our tour. The tickets were purchased online and it suggests you buy parking at a discounted rate, so I did to save a few dollars. We get there and parking is free! I feel so ripped off as I paid $15 for free parking. Nowhere does it state parking is free.
    Visited June 2023
    Traveled with family
    Written June 15, 2023
  • KCooper1986
    Bakersfield, California7 contributions
    4.0 of 5 bubbles
    We loved our visit!
    Our stay on the Queen was amazing! So much floating history and so fun to be able to have the original features still present (even if my 6 year old was confused on how to flush the toilet lol). Judy and the entire staff are so amazingly kind and made our stay even better than we expected. My only complaint is that food is a bit scarce and the restaurants require reservations, which we did not know ahead of time and we're already booked up. The good news is that you can Door Dash to the ship, so we made it work!! There isn't a whole lot to keep littles occupied unless they really just enjoy boats, so I think it's probably better suited to older kids. We are so glad we made the trip and hope to come back. Thank you again, Judy and staff!!!
    Visited June 2023
    Traveled with family
    Written June 22, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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4.0 of 5 bubbles3,147 reviews
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Janet M
County Galway, Ireland2 contributions
1.0 of 5 bubbles
Feb 2024 • Friends
Very disappointed waited years to see Queen Mary again . Our original tour was cancelled . Went on historical tour saw very little . Ship appeared to be maintained to a very low standard. There was no feeling of grandur with most of the decor missing. We walked around the ship ourselves and saw more than we had on the tour,a waste of money. Only good part being a second class cabin and the observation bar. No first class part of the ship ( maybe the hotel area?) Visited ss Rotterdam in the harbour there recently a way better experience.
Written February 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve J
1 contribution
5.0 of 5 bubbles
Feb 2024 • Family
We had to be nearby for a weekend conference so this was a perfect opportunity to see and experience the QM, which had been a bucket list item for years. We arrived a few hours before check-in time, but we did board the ship to look it over before our scheduled Glory Days tour. Upon entering the hotel desk area, we pre-checked in anyway and let them know we were going on the tour at 3:15 pm and would finish check in after. We then went to the Promenade Cafe for lunch and a little later the desk called and said our room was ready now (early) and we could check in. We did that and so were able to enjoy our Deluxe Stateroom for a little over an hour before the tour.
We really enjoyed the tour. So much history, relevant stories and information, plus access into areas not open to visitors such as the Queens Salon (ballroom) and wedding chapel, to name a few. Absolutely gorgeous treasure of art deco art and design.
After the tour we went to the Observation Bar, a beautiful art deco room that looked very much as it did originally. Back to our stateroom for a couple hours, then dinner at the Chelsea Chowder House. Huge wind and rainstorms raged all night outside but we were so comfortable in our stateroom that night.
Comments:
Paramount Cafe is good and reasonably-priced. All prices are going to be a little higher onboard, but this was reasonable.
Chelsea Chowder House was fine dining, but expensive.
Observation bar expensive, but they do have a Happy Hour 4-7pm with drinks at $12.
Deluxe Stateroom: Beautiful and ours was clean and everything functioned as it should. Has a bathtub, very comfortable, and lots of hot water with good pressure. I have seen older complaints about air flow, or cabin too hot or cold. The staterooms do not have individual AC units. They have ducts that run the length of the staterooms and central air flow so the individual staterooms cannot have control. But if you are cold they will give you an electric heater. We were more than warm enough and when we wanted fresh/cooler air we just opened one of the two portholes and were very comfortable.
Portside or Long Beach view stateroom? I don't think it makes much difference because you are not going to be standing at the portholes very long and looking out anyway. You can walk around the ship and see all sides with much better views any time you want.
TV in stateroom is Direct TV. Basic channels.
WiFi: Never tried it; we didn't bring a computer and cell signal is 5G.
Coffee in staterooms? No. But you can go right up to the Promenade marketplace first thing in the morning and get a fresh cup at Starbucks there. In fact the morning is a perfect time to do that because there are very few visitors walking around and you can explore the ship almost by yourselves.

Altogether, a fabulous experience. They did a great job restoring plus modernizing the ship while keeping the original feel and look intact. It is a gorgeous art deco treasure, and you will never see anything like it again. You can feel the history as you explore. Just amazing and I highly recommend it.
Written February 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mtevault
3 contributions
3.0 of 5 bubbles
Jan 2024 • Couples
My wife and I took the Queen Mary Glory Days tour on January 21, 2024. Loved the tour itself and we spent a couple extra hours walking around the ship on our own. Very impressive overall. However, we booked the tour ahead through the Queen Mary site and it suggested that we also purchase a parking pass. No problem, we figured we would get it paid ahead of time and enjoy the trip.

When the day came we drove to the Queen Mary and parked in the lot near the entrance to the ship. There was no attendant and no gate to get in, so I figured at the time that the pass would be asked for on the way out. When we left, there was an area at the exit which looked to be a place to pay however there was not anyone there and no gates or obstacles to prevent us from going through so we just left. At the time, I figured since it was a Sunday that maybe the parking was free and planned to check after we got home about the possibility of a refund for the parking.

I sent a message through the contact page on the website once we got home asking about it. After a week with no reply, I sent a second message. No reply after a week so I called. I spent about a half hour on the phone being transferred around to various people and was finally told that I would be transferred to the hotel director. Of course, no one answered so I left a voice mail message asking for a call back. This was on February 12th and still no reply.

In the big scheme of things it's not worth worrying about anymore, the $25 won't break me but it's just aggravating that a bit operation like the Queen Mary does not care enough about a customer to even acknowledge them.

My suggestion for anyone else booking ahead would be to not pay for the parking ahead of time. We saw several other cars that day go in and out of the lot unimpeded so for whatever reason there was no one managing the parking lot that day. Did the other cars get free parking that day? Unless they paid ahead they did.

Anyway, had the staff at the Queen Mary responded to my question I would have left a 5 star review regardless of the outcome.
Written February 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kevin R
5 contributions
1.0 of 5 bubbles
Feb 2024 • Couples
So disappointed!!! Wanted to go have a cocktail in the Observation Bar. They wanted $40 each just to go on the boat, plus $25 parking!! That’s $105 dollars for the privilege to give them more money for a drink and appetizers!! No Thanks!!!
Written February 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rachel J
2 contributions
5.0 of 5 bubbles
Feb 2024 • Family
The guide was very knowledgeable about the ship. Getting on the ship felt like taking a step back in time. I loved hearing the ghost stories that have been reported by staff and guests. If you like history, ghosts, or ships, I highly recommend checking out The Queen Mary.
Written February 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ken S
3 contributions
4.0 of 5 bubbles
Feb 2024 • Family
Our family of five stayed overnight on the Queen Mary. The ship is very impressive. The staterooms have been modernized somewhat, but you can still get the feel of the ship from the 1930s when it was built. The hallways, decks, and staircases are very grand.

I recommend taking the time to tour the ship. You can see the elegance that made a transatlantic crossing a very memorable experience. Highlights for me were the bridge and the engine room.

We ate in two of the restaurants. The quality of the food was very good. Prices were high which is to be expected at a venue such as this.

We went in February and it was cold throughout the ship.
Written February 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alicia R
5 contributions
3.0 of 5 bubbles
Feb 2024 • Couples
We were initially assigned a smaller room than what we reserved and after arriving in room and checking reservation, determined that the room wasn’t as described. Had to go back to desk and they offered what we’d reserved. After moving, we guessed that we were given 1st room because while smaller, it was in better condition. Although Booking.com lists coffee maker, there isn’t one, and front desk said it is listing error. (Therefore, you must dress, walk 5-10 min to another floor for your coffee…) There’s charm but there’s also thin walls, cracks, and leaks…the bedding, mattress, sheets and pillows? Excellent. Best part of room. Saturday brunch was very good. Dessert and drinks, Chelsea, very nice. We toured ship, very interesting. Very pleasant and courteous staff.
Written February 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maps49816321327
2 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
The porters were absolutely💙💙 amazing at the Queen Mary and all the staff was very friendly and helpful 👏 😀 🙌 👌 👍 ❤️ the Porter's even helped us get over to the carnival Miracle that was docked there that we took out to the Hawaiian Islands🛳🛳🛳🌴🌴🌴⭐️
Written February 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Khalifa E
1 contribution
1.0 of 5 bubbles
Jan 2024 • Family
My wife and I have visited the Queen Mary before the pandemic many times. Today we brought our 2 boys. We loved coming to the Queen Mary very much until today. Our lunch was disrupted by an angry old man cursing at an employee who looked afraid of him. This old man had a blue jacket and looked very angry at that poor waitress. This happened today at the Promenade, and of which sadly to say, we will never come back again, at least not with our young boys having to hear all that brutal verbal abusive language. Later on, we found out from one of the crew members that that angry old man happened to be a director on the ship by the name Haythem. My family does hope that poor waitress is okay. Our hearts go out to her. Poor thing!!
Khalifa Eldessouky and Family.
Written January 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Clark H
Saint Louis, MO126 contributions
5.0 of 5 bubbles
Jan 2024 • Family
This is a historic and amazing ship. On Tuesdays, you can take a basic self-guided tour for only $10. The staff are knowledgeable and eager to share their experiences and enthusiasm for the ship. You can even stay overnight if you choose as it is a floating hotel. It's first-rate. I would go again next time I'm in southern California.
Written January 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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THE QUEEN MARY: All You Need to Know BEFORE You Go (with Photos)

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