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Refuge

27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
+1 831-620-7360
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Review Highlights
Quiet relaxation/excellent value

My husband and I visited Refuge as part of his 40th birthday celebration and I'm so glad I found... read more

Reviewed 1 week ago
merthtrvlr
,
Houston, Texas
Spa

The most relaxing Spa experience ever! My Daughter's and I went there for my Birthday today. I've... read more

Reviewed 4 weeks ago
Glenda H
via mobile
Read all 436 reviews
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Overview
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Refuge is the first American facility dedicated to Hydro-thermal therapy and offers the ultimate in relaxation that is one of a kind! Truly the best 3 hours in Carmel! Through heating up in our Co-ed Sauna and Steam bath, cooling down in our cold pools and relaxation in indoor relaxation rooms or outdoor areas with fireplaces - you will be relaxed! Massages are available as well!
  • Excellent78%
  • Very good16%
  • Average3%
  • Poor2%
  • Terrible1%
Travelers talk about
“steam room” (72 reviews)
“cold pools” (42 reviews)
Closed Now
Hours
Hours Today: 10:00 AM - 10:00 PM
LOCATION
27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
CONTACT
Website
+1 831-620-7360
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Write a ReviewReviews (436)
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All reviews
"steam room"
in 72 reviews
"cold pools"
in 42 reviews
"zero gravity chairs"
in 21 reviews
"cold plunge"
in 20 reviews
"dry sauna"
in 17 reviews
"relaxation room"
in 16 reviews
"athletic club"
in 12 reviews
"swedish massage"
in 11 reviews
"silence policy"
in 9 reviews
"anti gravity"
in 9 reviews
"spa experience"
in 12 reviews
"total relaxation"
in 11 reviews
"eucalyptus sauna"
in 7 reviews
"carmel valley"
in 31 reviews
"no cell phones"
in 7 reviews
"cool pool"
in 6 reviews
"adirondack chairs"
in 6 reviews
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1 - 10 of 430 reviews

Reviewed 1 week ago

My husband and I visited Refuge as part of his 40th birthday celebration and I'm so glad I found this place! I highly recommend arriving an hour early and doing their thermal cycle rotation as they suggest. I was skeptical that it would actually make...More

Thank merthtrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The most relaxing Spa experience ever! My Daughter's and I went there for my Birthday today. I've been there many times and I have to say it is my favorite!!

1  Thank Glenda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 July 2018

Getaway bday trip so decided on Refuge for the late afternoon w/massages. Reviews read were spot on for our experience with the hot/cold pools, gravity chairs, sauna, steam rooms, etc. Everyone was using hushed tones when speaking which was a plus. Booked 2 Swedish massages...More

Thank Sinalcohol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 14 July 2018 via mobile

Hmm...Steamy, Hot, Warm, Cool, Cold, or Chilling. What will it be next for me? This is a terrific place to relax for couple hours. The Steam Room or the Hot Sauna Room...either one will do since the heat will help you detoxify your body. The...More

Thank Larry-Calif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 July 2018

We went on a Tuesday afternoon during a July heat wave in Carmel. No robe was needed. The massage therapists were fully booked so we only enjoyed the thermal cycling. It was not too busy which was nice. On a busy day, it may not...More

Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 July 2018

I have been there 3 x and my experience is always wonderful. Great staff and the place will leave you refreshed and feeling healthy. I recommend a massage first and take your time when you are there. It's wonderful. I am coming back again. BTW-...More

Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 July 2018

Refuge s a thermal spa. Though it is supposed to be silent, you will hear the occasional giggling, or talking, but that is very minimal. Going from a hot steam room, or sauna, to a super cold pool of water, to resting for 20 minutes,...More

Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 July 2018 via mobile

I have been coming here for a little over 2 years now and it gets better and better each time. They recently renovated and added a steam room, Himalayan salt wall, some hammocks and umbrellas for more shade! Adults only, and don’t give yourself a...More

Thank Nikki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 June 2018 via mobile

Went to the Refuge for the first time during daytime hours. Was great because there were fewer people there. Looks like they fixed some of the issues with the tiles surrounding the pools disintegrating from the water. Still wish they had a juice bar inside...More

Thank seastarswimming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 June 2018

Husband and I enjoyed a couple hours of soaking and massage. We each had different types of massage-and were happy w/ both. Nice to have so many pool temperature options. Towels, robes and locker rooms clean. water and all the soaps/shampoo provided. liked the silence...More

Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Glenda H
19 July 2018|
AnswerShow all 2 answers
Response from Nikki C | Reviewed this property |
18+ allowed
0
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Duy L
25 March 2017|
AnswerShow all 2 answers
Response from TravelwiseSantaCruz | Reviewed this property |
Yes, they require a credit card in advance. You have 24 hours to cancel. If you don't do the massage and just use the facilities you either need to bring a white robe or rent theirs for an additional fee. All the details... More
0
Votes
kwalling7
20 August 2016|
AnswerShow all 4 answers
Response from SWMKerman | Reviewed this property |
it is very close to The Refuge and Uber is the way to fly.. Enjoy!!!
1
Vote