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Great service from this company , we travelled to and from Gili Gede with them and due to the recent events on Lombok they had to reschedule our trip times they communicated with us from start to finish about this and everything went like clockwork...More
We were meant to go to Gili T for a week. Due to high tides the harbour master cancelled all boats, which was a pain. I had booked with Gili Getaway. They kept me informed, gave other options, offered a refund. In the end we...More
Below is an extract of an email I sent to Gili Getaway. The arrangements they made to get us to Gili T were smooth and flawless. There was a disruption to the Fast Boat Service for our return and we had to take a long...More
The company cancels the trip Lombock-Bali and gives me as an alternative a slow ferry, warning me that the trip is 12h, with a dubious security, because there are waves of 4 meters. I tried to contact them by whatsapp and by email and after...More
Online booking was easy. Confirmation was quick and clear. Staff and crew were attentive and friendly from check-in at Serangan to our arrival on Gili Air. The wait at Serangan was in a comfortable undercover terminal with plenty of seating and water provided. Our bags...More
Very good. Worth paying for. Easy booking. Limited departure times though. Very efficient and responsive customer service via email. Punctual in fact early. They email the day before to reconfirm. Check in easy. Boats nice and comfortable but small. Not cramped at all. Free small...More
Due to unforeseen circumstances, my partner and I had to cancel our booking with Gili Getaway. They immediately responded via email with a full refund. We ended up rebooking the ferry one day out and the staff were very helpful in assisting with our last...More
I took the fastboat from Gili Gede to Serangan/Bali. My backpack was taken good care of once I checked in at the reception.
The trip was very comfortable. It included a movie and a pair of wireless headphones. Candy, water and a wet towel.
We used Gili Getaway for our trip to and from Gili T, and it was a very pleasant experience. The staff are very friendly and professional, the boat is clean and comfortable, the drivers who fetched us from Ubud and also dropped us at the...More
Hello Bubbelel, it's 123 AUD return. Gili Getaway is the only fastboat company. I would recommend this company cause I find their service very good.
If you want to spend less money on a ticket you should try other companies.
you can check-in with large suitcases or backpacks, it was no problem. i think there is a limit of the weight (officialy), but never seen that they would have checked this. we took two times gili getaway and there were... More
you can check-in with large suitcases or backpacks, it was no problem. i think there is a limit of the weight (officialy), but never seen that they would have checked this. we took two times gili getaway and there were always guests with large suitcases, so dont worry about that ;)