Okada Manila Resort & Casino

Okada Manila Resort & Casino

Okada Manila Resort & Casino
4
About
A US$2.4 billion development sprawled in a 44-hectare premium property at the heart of Manila’s fast-rising Entertainment City, Okada Manila sets the new gold standard for five-star luxury. Iconic in its grandeur and lavishly executed in every detail, it is unprecedented in its bold take on elegance and sophistication. As Manila Bay’s crown jewel, Okada Manila is the newest and grandest gaming and entertainment destination in Asia. From its sinfully sumptuous suites and villas, to its award-winning cuisine prepared by expert chefs, to the region’s first indoor beach club, to the prestige brands on offer at its retail glass corridor. And its stunning centerpiece: the grand musical fountain, which rivals other spectacular fountains in Dubai and Las Vegas. The fountain stands as a monument to Okada Manila’s grand vision of building what will perhaps become one of the wonders of the modern world. Breaking new ground with its many distinct innovations, Okada Manila expertly combines advanced technology, top-class amenities, environment-friendly architectural planning, and world-class entertainment options—topped with the kind of exemplary service that personifies a unique blend of Japanese hospitality and Filipino warmth. Okada Manila is the flagship development of Tiger Resort, Leisure and Entertainment, Inc., which in turn is a subsidiary of Japan’s Universal Entertainment Corporation (UEC), a world leader in the design and manufacture of gaming machines.
Duration: More than 3 hours
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  • Divina
    2 contributions
    5.0 of 5 bubbles
    Excellent 65th and Retirement experience at Retreat spa
    My children treated me to a weekend staycation at okada for my 65th birthday and retirement celebration. The highlights included the buffet at Medley, watching the dancing fountain, and having the best massage so far. I am a fan of spas and massages. The Retreat spa deserved a special mention not only for its facilities and excellent staff and service from the reception to the lounge and the relax room with the steam, shower and locker and the very good massage. Special thanks to the therapist MC and Jemina ( I hope i got it right) for giving me and my husband the excellent massage treatment. I so loved it! The massage room was decorated with birthday greeting and baloons plus I even received a birthday gift. Special thanks to Angel who was so patient and helpful in assisting me in the relax room was always with a sweet smile. Thank you to Retreat Spa for making my 65th birthday and retirement memorable.
    Visited July 2023
    Written July 2, 2023
  • Just JBE
    4 contributions
    5.0 of 5 bubbles
    Kiapo always, when in Okada
    We were happy, satisfied, and delighted over the PINAKBET rice toppings! Indeed, our happy lunch at Okada - Kiapo! This was our 2nd time to dine in :) You must try their tokwa't baboy and lumpiang shanghai, too. If you are looking for a filipino place to dine in, this is it!!! We were able to eat all our orders, no take out ha I hope chopseuy will be available soon :) we are all craving for it :) Will try the pansit bihon and chopseuy for our 3rd visit on August 13, 2023 for my sister's birthday :D
    Visited July 2023
    Traveled on business
    Written July 30, 2023
  • Ariana M
    1 contribution
    3.0 of 5 bubbles
    Play at Okada not safe for little ones
    Okada is such a great place no doubt. We were excited to go to PLAY okada & we indeed had a great time as well. My son is just turning 2 this month so I still follow & guide him anywhere he goes. However, it was 1:30pm when I noticed a BUNCH of adults sitting on the “Mini Steps and Me” area. Like where would the little ones go when they want to play there when they occupied the space?! Next is the “Little Park” which I read that is for good for TODDLERS but guess what? There are like 10-12 years old running and sliding there while our toddlers are sliding and playing! Where are the staffs tho? Then last, there is a kid who doesn’t have an adult with him I think he’s around 3-4? He keeps on bumping my son so I’m distancing my son from him but what can I do? my so wants to play.. then this kid was really naughty he pushed my son and my son bumped his face on the floor that lead his mouth to bleed. Also got scar on his lips. Very disappointed. We will not come back. It’s good for experience but at least now I know it’s not safe for little ones since the staffs doesn’t do anything too. There are many staffs in the counter but staffs inside I only saw 1 or 2 standing.
    Visited September 2023
    Traveled with family
    Written September 11, 2023
  • Joshito R
    2 contributions
    5.0 of 5 bubbles
    New Year Celebration in Okada
    The resort experience during the New Year was very unforgettable. The hotel staff were very accommodating and helpful to us. Special mention to Mr. Allen Difuntorum who went out of his way to personally assist us together with the other staff upon our check out, helping with our baggages and getting our car in the vallet. Thank you Mr. Allen and all the staff and employees of Okada Manila, highly appreciated. Will definitely cone back again :) Happy New Year!
    Visited January 2024
    Traveled with family
    Written January 1, 2024
  • Tommo
    Melbourne, Australia50,436 contributions
    5.0 of 5 bubbles
    Excellent attraction
    This resort/casino is impressive. Its the biggest and best casino in the area. There are many shops and restaurants to choose from including the fantastic Medley Buffet. There is a free fountain show with music in the evenings as well as a market. It has been voted one of the best hotels in the world. Its really a must visit.
    Visited December 2023
    Traveled with family
    Written January 5, 2024
  • Andrew A
    Cainta, Philippines45 contributions
    5.0 of 5 bubbles
    Valentine's Day to Cherish
    Okada is a renowned 5 star hotel and casino in the metro. It caters to a lot of people and offers a variety of culinary cuisines from different parts of the world. Spending the night with my loved one and enjoying a wonderful V-day dinner in Pavaroti, an Italian restaurant inside Okada. Capping off the night is to watch the gigantic colored dancing water fountain of Okada Manila. A nice place to visit every now and then to relax and unwind.
    Visited February 2024
    Traveled as a couple
    Written February 14, 2024
  • Julie C
    Hackensack, New Jersey39 contributions
    5.0 of 5 bubbles
    Okada is one of the best place to stay in Manila
    I decided to come back to this hotel as I had an amazing experience the 1st time from checking in the the actual Junior Suite at room 714 at the Pearl Wing. Coral Wing receptionist took almost 2 hours to have me checked in.Not only management did not honor the price stated with breakfst at Booking.Com,but also did not accommodate my request of late check out.At least,I was recommended to avail the Executive Lounge in which I enjoyed so much.Customer service I received was excellent. Both Ms.Elaine Dulatre,Ms.Erlene Ann Ching,Stephanie Edica and Julius Nazar were cream of the crop Okada employees as far making my stay enjoyable. I was able to stay 1 hour after checking out. Without them taking care of my needs,I will not come back.
    Visited February 2024
    Traveled with family
    Written February 26, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles308 reviews
Excellent
153
Very good
70
Average
26
Poor
18
Terrible
41

Julie C
Hackensack, NJ39 contributions
5.0 of 5 bubbles
Feb 2024 • Family
I decided to come back to this hotel as I had an amazing experience the 1st time from checking in the the actual Junior Suite at room 714 at the Pearl Wing.
Coral Wing receptionist took almost 2 hours to have me checked in.Not only management did not honor the price stated with breakfst at Booking.Com,but also did not accommodate my request of late check out.At least,I was recommended to avail the Executive Lounge in which I enjoyed so much.Customer service I received was excellent.
Both Ms.Elaine Dulatre,Ms.Erlene Ann Ching,Stephanie Edica and Julius Nazar were cream of the crop Okada employees as far making my stay enjoyable.
I was able to stay 1 hour after checking out.
Without them taking care of my needs,I will not come back.
Written February 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrew A
Cainta, Philippines45 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
Okada is a renowned 5 star hotel and casino in the metro. It caters to a lot of people and offers a variety of culinary cuisines from different parts of the world. Spending the night with my loved one and enjoying a wonderful V-day dinner in Pavaroti, an Italian restaurant inside Okada. Capping off the night is to watch the gigantic colored dancing water fountain of Okada Manila. A nice place to visit every now and then to relax and unwind.
Written February 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeanette U
5 contributions
1.0 of 5 bubbles
Nov 2023 • Family
As a sequel to my negative review…
I recently received an email from them collecting an amount of more than 6000pesos for supposed early checkin fee.
What early checkin is she talking about? We got our room keys at past 7pm already. Besides, we have already checked out and nothing was said about this fee.
And then it hit me. Last December, my credit card was compromised. Someone was trying to swipe it for the same amount that Okada was trying to collect. Twice. And the portal is at Okada. It was declined.
Oh my Okada. What kind of system and customer relations do you have. Unilaterally using card details for amounts that are not even collectible in the first place.
Customer experience at its worst.
Written February 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tommo
Melbourne, Australia50,436 contributions
5.0 of 5 bubbles
Dec 2023 • Family
This resort/casino is impressive.

Its the biggest and best casino in the area.

There are many shops and restaurants to choose from including the fantastic Medley Buffet.

There is a free fountain show with music in the evenings as well as a market.

It has been voted one of the best hotels in the world.

Its really a must visit.
Written January 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joshito R
2 contributions
5.0 of 5 bubbles
Jan 2024 • Family
The resort experience during the New Year was very unforgettable. The hotel staff were very accommodating and helpful to us. Special mention to Mr. Allen Difuntorum who went out of his way to personally assist us together with the other staff upon our check out, helping with our baggages and getting our car in the vallet. Thank you Mr. Allen and all the staff and employees of Okada Manila, highly appreciated. Will definitely cone back again :) Happy New Year!
Written January 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Willshady
Melbourne, Australia14 contributions
3.0 of 5 bubbles
Sep 2023 • Couples
Went to Okada on the last day in Manila for a looks and a little punt, when searching online for information on dress code alot of it said no sandals, hats, shorts, bags collared shirt, once there many people walking in and out with shorts, sandals, tshirts, bags just no tank tops / wife beaters,.don't be to concerned about what you wear gamble away and enjoy
Written September 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ariana M
1 contribution
3.0 of 5 bubbles
Sep 2023 • Family
Okada is such a great place no doubt. We were excited to go to PLAY okada & we indeed had a great time as well. My son is just turning 2 this month so I still follow & guide him anywhere he goes. However, it was 1:30pm when I noticed a BUNCH of adults sitting on the “Mini Steps and Me” area. Like where would the little ones go when they want to play there when they occupied the space?! Next is the “Little Park” which I read that is for good for TODDLERS but guess what? There are like 10-12 years old running and sliding there while our toddlers are sliding and playing! Where are the staffs tho? Then last, there is a kid who doesn’t have an adult with him I think he’s around 3-4? He keeps on bumping my son so I’m distancing my son from him but what can I do? my so wants to play.. then this kid was really naughty he pushed my son and my son bumped his face on the floor that lead his mouth to bleed. Also got scar on his lips. Very disappointed. We will not come back. It’s good for experience but at least now I know it’s not safe for little ones since the staffs doesn’t do anything too. There are many staffs in the counter but staffs inside I only saw 1 or 2 standing.
Written September 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joe M
Ottawa, Canada131 contributions
5.0 of 5 bubbles
Aug 2023
Our family stayed at this resort for 2 nights. The hotel definitely has a Las Vegas-style feel to it. It reminded me of the Bellagio Resort in Vegas. Lots of restaurants to choose from and the outdoor is pool is fantastic (although they messed up our poolside lunch twice in one afternoon but we won't hold that against them). Everything in this hotel is first class. We have stayed at the Manila Hotel, the Sofitel, the Conrad, the Diamond, the Pan Pacific, the Mandarin, the Marriot, both Shangri-La Hotels in the city...but this one rises above all others. This is an extremely well-run hotel.

Just a bit of a tip though....the one bedroom suites only provide a love seat in the living-area so if you are planning on having more than 2 guests in the room you must reserve the double beds. The hotel was kind enough to supply a roll-away bed for my daughter at no charge. We would definitely stay here again.
Written August 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Just JBE
4 contributions
5.0 of 5 bubbles
Jul 2023 • Business
We were happy, satisfied, and delighted over the PINAKBET rice toppings!
Indeed, our happy lunch at Okada - Kiapo!
This was our 2nd time to dine in :)
You must try their tokwa't baboy and lumpiang shanghai, too.
If you are looking for a filipino place to dine in, this is it!!!
We were able to eat all our orders, no take out ha

I hope chopseuy will be available soon :) we are all craving for it :)

Will try the pansit bihon and chopseuy for our 3rd visit on August 13, 2023 for my sister's birthday :D
Written July 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Divina
2 contributions
5.0 of 5 bubbles
Jul 2023
My children treated me to a weekend staycation at okada for my 65th birthday and retirement celebration. The highlights included the buffet at Medley, watching the dancing fountain, and having the best massage so far. I am a fan of spas and massages. The Retreat spa deserved a special mention not only for its facilities and excellent staff and service from the reception to the lounge and the relax room with the steam, shower and locker and the very good massage. Special thanks to the therapist MC and Jemina ( I hope i got it right) for giving me and my husband the excellent massage treatment. I so loved it! The massage room was decorated with birthday greeting and baloons plus I even received a birthday gift.
Special thanks to Angel who was so patient and helpful in assisting me in the relax room was always with a sweet smile.
Thank you to Retreat Spa for making my 65th birthday and retirement memorable.
Written July 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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