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Isini Gems & Jewellers

No 41, Rajapihilla Mawatha, Kandy 20000, Sri Lanka
+94 81 2 203066
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Review Highlights
Gems and process of making

This is an interesting place to visit . Firstly you watch a film on gems and how they are mined... read more

Reviewed 6 days ago
JGFIELD
,
Walton On Thames
via mobile
My favorite in Kandy

We visited the place after visiting several ones in Kandy. Isini has a modern collection with very... read more

Reviewed 2 weeks ago
Dana A
via mobile
Read all 102 reviews
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Overview
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Isini Gems is committed to providing our customers the best value, quality, service and selection of Sapphires, Diamonds, Emeralds, Pearls and other gemstone jewellery in the world. The store was initially started by its founder as a small scale store and since then it has grown to one of the most respected gem stone jewellery retailers in Sri Lanka and presently serve local as well as foreign clientele. Since the begining we have ensured the high quality and unique design in our jewellery collection and treat each customer as a unique individual. Our skilled and talented jewelers are dedicated to begining you the finest jewellery available using only top-quality select stones and pearls.
  • Excellent21%
  • Very good35%
  • Average6%
  • Poor6%
  • Terrible32%
Travelers talk about
“jewelry” (8 reviews)
“valued” (7 reviews)
Open Now
All hours
Hours Today: 8:30 AM - 6:00 PM
LOCATION
No 41, Rajapihilla Mawatha, Kandy 20000, Sri Lanka
CONTACT
Website
+94 81 2 203066
Write a ReviewReviews (102)
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1 - 10 of 80 reviews

Reviewed 6 days ago via mobile

This is an interesting place to visit . Firstly you watch a film on gems and how they are mined . Then you see the gems being made upstairs ie rings and jewellery being finished in the factory . Finally it’s the showroom and the...More

Thank JGFIELD
Manager_OakRayHotels, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded 6 days ago

JGFIELD, we would like to thank you for taking the time to share your thoughts on the experience you had at our establishment. We are so glad to hear you enjoyed the tour of our store and that you found your visit insightful. We always...More

Reviewed 2 weeks ago via mobile

We visited the place after visiting several ones in Kandy. Isini has a modern collection with very friendly staff and good prices, of course you can bargain. No need to visit other shops just visit Isini.More

Thank Dana A
Manager_OakRayHotels, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded 2 weeks ago

Dana A, we would like to thank you for taking the time to share your thoughts on the experience you had at our establishment. We are very pleased to hear that you enjoyed your visit and that our staff was able to help you in...More

Reviewed November 21, 2017 via mobile

We bought few stones and the price was reasonable. Good collocation. Isini gems happens to be a whole seller of gems in kandy , colombo and galleMore

Thank Mohamed S
Manager_OakRayHotels, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded November 22, 2017

Mohamed S, thank you for taking the time to share your thoughts on the experience you had at our establishment. We are glad to hear that you enjoyed your visit and that you were able to find something in our collection to your liking. We...More

Reviewed August 8, 2017 via mobile

We visited this place, during our stay in Kandy. Now, this is a museum, but the tour will end in their large showroom, which is another word for jewelry store :) We visited with our infant and 8 yo. daughter. But, that being said... We...More

1  Thank Aka2212
Manager_OakRayHotels, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded August 9, 2017

Aka2212, thank you for taking the time to share your thoughts on your visit to our establishment, we are very glad to hear that you and your family enjoyed your visit. Our manager also wishes to thank you; she found it an absolute pleasure assisting...More

Reviewed July 31, 2017 via mobile

Dont really know how we ended up in here (no entrance fees) but after being shown a short and very odd video about gemstone mining we were in the shop. Lots of following you around and urging to buy things. We left quickly. Avoid itMore

2  Thank ollie k
Manager_OakRayHotels, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded August 1, 2017

ollie k, we thank you for taking the time to share your thoughts on your visit to our establishment; we appreciate all forms of feedback as it helps us to improve our service. We are very sorry to hear that you found your visit unsatisfactory....More

Reviewed April 8, 2017 via mobile

This is one of these places that during one trip you don't expect to visit but finally is a interesting experience and your wife will love you if you get a nice gift. There is a big amount of gems like Saphires, Onyx, Rubis, etc......More

Thank Rogers R
Manager_OakRaySenani, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded April 10, 2017

Rogers R, thank you for taking the time to share your thoughts on the experience you and your wife had at our establishment. We are very pleased to hear that you enjoyed your visit and we hope that you’ll visit us again should you ever...More

Reviewed February 23, 2017 via mobile

Bought on yet another factory visit as part of tour. I wish these places were not a compulsory part of the programme, I have been to many such places and this is nowt different. The video ( great time for 40 winks) , the brief...More

2  Thank theflyingdoctor
Manager_OakRaySenani, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded February 26, 2017

Theflyingdoctor, we would like to thank you for taking the time to share your thoughts on the experience you had at our establishment, feedback of any kind is always appreciated. We were disappointed to learn that you did not find your visit satisfactory, and that...More

Reviewed January 5, 2017 via mobile

This review covers the Isini Gems outlet opposite the Oak-Ray Regency. I had time on my hands while waiting to attend the Kandyan Dance Performance at the Oak-Ray so walked into Isini Gems. A receptionist greets you as you enter and takes you to the...More

1  Thank Ashley A
Manager_OakRaySenani, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded January 6, 2017

AshleyAzavedo, we would like to thank you for taking the time to share your thoughts on the experience you had at our establishment. We’re very pleased to know that you enjoyed your visit and we hope you found the experience insightful. We hope that you’ll...More

Reviewed January 1, 2017

I was concerned when the word museum was not easily seen at the entrance after having heard of many "museums" which are just fronts for shops. However, the movie that you are shown is quite informative as is the guide who takes you through to...More

Thank AR08
Manager_OakRaySenani, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded January 2, 2017

AR08, we would like to thank you for taking the time to share your thoughts on the experience you had at our establishment. We are pleased to hear that our staff were able to change your initial opinion, and that you found your visit educational....More

Reviewed November 19, 2016

Although I've not had the time or money to have my jewellery valued in the UK as of yet, I have searched all over the internet how to spot fakes and my necklace definitely isn't a fake. When I learned of the true value of...More

Thank Kayleigh327
Manager_OakRaySenani, Customer Service Representative at Isini Gems & Jewellers, responded to this reviewResponded November 21, 2016

Dear Kayleigh327, we would like to thank you for taking the time to share your thoughts on our establishment. We are very glad to hear that you found your visit to be educational and insightful; it is always a pleasure to know our clients enjoyed...More

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Ask a question
Questions & Answers
AlRewesh
October 27, 2015|
AnswerShow all 6 answers
Response from Manager_OakRayHotels | Property representative |
Dear AlRewesh, We are glad to hear that from your recent visit to our establishment, you were really impressed by our gem gallery, and how nice it was to learn from your comment that it was of great interest for you to have... More
0
Votes
Helen194
February 19, 2015|
Answer
Response from Brian L | Reviewed this property |
Yes............................ask for the Sales Assistant named Sandarenu we found her to be knowledgable and helpful.
0
Votes