Crown Casino

Crown Casino, Panjim: Hours, Address, Crown Casino Reviews: 3/5

12:00 PM - 6:00 AM
Monday
12:00 PM - 6:00 AM
Tuesday
12:00 PM - 6:00 AM
Wednesday
12:00 PM - 6:00 AM
Thursday
12:00 PM - 6:00 AM
Friday
12:00 PM - 6:00 AM
Saturday
12:00 PM - 6:00 AM
Sunday
12:00 PM - 6:00 AM
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About
Crown Casino is Goa’s latest addition to the fast growing gaming industry. Owned and managed by SOL Entertainment Pvt Ltd, the casino is located in one of the award winning 5 star hotels in North Goa where patrons can enjoy a panoramic view of the Mandovi River from the glass walls of the casino. The Crown Casino offers a range of table games like Roulette, Black Jack, Three card Poker and Ultimate Texas Hold’em as well as Video Roulette, IGT Video Poker, Wheel of Fortune and the ever popular reels like Double Diamond and Lucky 7. The company strives to provide employment to the local Goans and make a conscious effort to ensure it. As a matter of policy, Crown Casino recruits staff locally within Goa and does not have out-of-state recruitment. Crown Casino is committed to responsible gaming.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.0
31 reviews
Excellent
10
Very good
6
Average
4
Poor
3
Terrible
8

Kajal
1 contribution
Couples
By giving some training to reception personal, specially Mr. Ganesh
Bad experience at the reception entry and had to return without entering in the gaming zone
Written 25 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

James Tennent
Pune, India21 contributions
Couples
Had an amazing experience at The Crown, Goa. It was our anniversary and had informed the hotel prior to my arrival. They made it a memorable experience. Right from the time of arrival, Harshad, Faize & Rahin made us feel welcome. They upgraded our room to a River view room which was spectacular. Their gesture of a providing a cake, bouquet and wine to celebrate our anniversary was absolutely mind-blowing. Special mention of Raghu & Sudhir who ensured were were comfortable both in the room and dining area. The breakfast spread is great and location of the property is outstanding. It's a bit of a steep slope to get to the top of the hillock where it is located, but only if you have to walk. With motorized transport it's a breeze. Parking is adequate. A must-stay at place when visiting Goa and wanting a holiday away from the beaches and crowds.
Written 18 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Subodh G
Mumbai, India351 contributions
Solo
I had some free time on Sunday evening . in Goa and decided to try out Casino action in Goa.

I felt this was one of the smallest casino's amongst others on the water front in Goa (also reviews on tripadvisor dont give very high ratings to this one ) - but also one of the low cost one compared to other - before heading here, I did enquire about one of the floating one - and they said entry fee is 4000 INR - which i felt was steep- which included unlimited dinner and drinks - but at 9 PM i wasn't really looking for eating and drinking. so I felt 4000 INR is not worth .

Crown was just 5-7 min of drive from my Hotel and has its own parking with security - which was a Plus for me. Those floating one's told me to park my car any where on the adjacent road - No way !!!

On Sunday evening, it wasn't really crowded - but there were about 15-20 people playing on various tables - number of staff was more than that.

entry fee is 1000 INR, for which they give some coupons for free drinks and snacks - however, surprisingly they refused to accept credit card for entry fee. ONLY CASH !!! and also noted my details like my cell number and name. Wonder why thats for..? but they said its for their record.. for what -.? i am not going to go there often!!!

they also gave me 1000 INR casino coin to play on any table - but disappointing part is pay out is very low if you win with that coin. - i bet with the 1000 INR free coupon and won - my pay out should have been 2000 INR - but the dealer said on the free coupon pay out is 1/2 -and paid me only 500 INR for that win - so actually its not 1/2 but 25 %. - anyways it was free - in all you get a part of 1000 INR entry fee back in terms of drinks and snacks - that may be around worth 100-200 INR not more - if you win some thing with the free casino coin - add that amount into it. IN short the entry fee does cost you some thing - i was happy, I chose not to pay 4000 INR for the floating ones.

I think, The Casino industry is not really regulated in India (like some other parts of the world) and Casino's can have rules suiting themselves. They are in sellers market right now - with hardly any competition as such.

Staff is friendly.. and attentive - since i was playing for longer time - i think they did give me a few drinks extra without charging me - beyond the free coupons - not sure if that's because i was playing for long time - or is it with every visitor.

anyways I had a good time - enjoyed - and also did not end up with much loss - may be I was a small plus at the end of 3 hours, even after some generous tips to dealer who spun the lucky numbers for my wins. - - so It was more enjoyable evening.

Depends what you looking for - but considering the entry fees - i would surely recommend a visit to this casino if you are in Goa and want to try your luck.
Written 25 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Anish R
Mumbai, India7 contributions
Friends
This place has definitely changed from what it used to be a few years ago. Attitude towards customers is very casual. Place is no longer lively, food and drinks are limited, takes a long time to be served. Casino has more staff than players even on a weekend, which reflects on the attitude of the staff. A definite no go place for people wishing to spend their weekend in Panjim.
Written 7 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Pawan S
Melbourne, Australia21 contributions
Couples
This place was amazing when I first came here 4 years ago, I went there today and jus realised that whole place has changed. It used to have a nice view and a small balcony area now it's like sitting in tunnel.
That's the jus the ambience but they have gone backwards in many ways, entry fee has gone up, the food takes forever to arrive, the drinks are pretty ordinary too, service is below par, there's usually more staff than players and all you can see staff chit chatting and making fun of players.

They used to accept international card and now they don't, please double check before paying the entry fee, they don't allow thongs or shorts as well so do keep that in mind. They need to get their game up of they really need to up their game and keep up with the changing times,
Written 24 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Todd
Pune, India17 contributions
Given the "large denomination" currency situation inflicted on the Indian public last week, I didn't expect to be able to get in by paying cash. I expected to use my International credit card (I'm an expat living in India and visited Goa on holiday this past weekend.)

I enter the "lobby", and was ignored by a few employees who were enjoying a conversation for a good 30 seconds until I asked them if I could enter the casino. The receptionist told me I would need to pay 1500 rupees in new banknotes to enter (just over $20 USD). I noticed a sign on the wall that they didn't accept the "old" banknotes, so I asked if I could pay by card instead. She said yes - that's when I presented my US currency credit card. She asked me for ID. I presented my PAN card (similar to Social Security card, but with a photo), and she said she couldn't accept it. I offered my Texas drivers license and my UK drivers license (all in my wallet). She demanded my passport (which was in the safe in the hotel room upstairs). I told her that they already had a copy of my passport when I checked into the hotel the night before, she ignored me and said that PAN card wasn't an acceptable as an ID for entry into the casino unless I paid with the new banknotes (???).

In the meantime, her colleague took my US based credit card and said he was going to go check if they could accept entry payment on it.

While I was waiting for her colleague to return, I noticed another sign on the wall that said that all winnings required a PAN card to be paid out by the cashier. I asked why there was a double standard, e.g. why they don't accept PAN card to get into the casino, but why they require it to take money out of the casino? She told me that they pay out only in old currency if you win, that's why they require a PAN card. For those unaware, "old" currency is 500 and 1000 Rupee banknotes that as of November 9 became worthless - they can't be used for anything.

I confronted her about this fact and she just laughed and laughed, like I told the best joke in the world... and never actually responding to the question.

When her colleague returned, he said they couldn't accept international credit cards as entry payment, so I took my credit card, and left.

What kind of casino in a major tourist destination such as Goa doesn't accept international credit cards, only accepts "new" currency (less than a week old, that hardly anyone actually has), and only pays out "old" currency? A questionable one at best...
Written 14 November 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Piyush J
22 contributions
Couples
The front office staff/receptionist is the worst hospitality staff i have come across.
I had a room at the same hotel and because I was tired I planned on going to the same casino. I am much into live gambling so I thought it would be an experience to try these digital games once.
I got out from the elevators and went straight to the tables to play.. they chased me as if I ran away and was avoiding to pay an entry.
First they should have a staff to guide us.. If nobody is asking an entry WHY WILL I PAY THAT..
Secondly no hotel in the world would charge an entry from its in house guest.
Anyway I paid it.. played the entire night. Went back to my room got ready had a nap of two hours and returned back... so they were asking an entry again...

Is it really sensible.. you play for a lac and you pay the entry again n again..

After i was denying to pay.. the receptionist suddenly lost it.. No casino in the world would behave so rude.

Please rectify it before its too late.

One more thing, there is no VIP zone .. so if u r a highroller they give u a seperate table and allow u to smoke and do whatever there itself..

I dont understand, if its a non smoking area.. hw is somebody allowed to smoke.. either allow everybody or nobody..

The worst part is.. this casino runs behind money only... no satisfaction of gameplay.
Written 29 September 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Trevor P
9 contributions
Couples
Just got to let people know what you might watch for. We have been having a good time at the Crown and went to the Velour bar for some drinks,, not knowing prices at the register, system or staff will over charge for drinks. We had three rounds of drinks and got over charged ever time , when we complained they said where not sure and wouldn't fix the problem. Beware. 2 jack and dry are not $33, so management need to fix the problem.
Written 26 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

mr_amit24
Florida, NY26 contributions
Solo
Casino is in a good location. Attitude of staff is professional.
1000 rupees entry fees is charged. 2 drinks, 1 snacks and buffet dinner or lunch is inclusive in that. Also 500 rupees playing chip is included in entry charge. Food is pretty decent and served in a good cafe.
Unlike some of the other casinos in goa, crown is not overcrowded and you'll enjoy your time.
Written 25 March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

chrisholmyard
Sofia, Bulgaria41 contributions
Solo
When first walking into the Casino its looks a bit small but once you walk past the newest Williams slot machines and upto the card tables you see that no expense has been spared, the card tables all have real cards, not like the other 5* hotel Casinos I have visited in Goa. There is Blackjack, 3 card poker, and a Texas Hold'em that is played against the dealer. With 3 Roulette tables with real wheels not lie the ones in other Casinos there is room to play your game in a lively atmospher. There is also a few automatic roulette games and one is even connected to the dealers tables. So I could chose how I wanted to play with at my own little table, great fun. Snacks and Drinks were served and the staff all seemed to go out f their way to help. I had a great time made even better by my winning enough for me to have a nice meal in an upmarket restaurant the next day.. When in Goa you must visit Crown Casino
Written 15 March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Crown Casino

Crown Casino is open:
  • Sun - Sat 12:00 PM - 6:00 AM


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