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Swasana Spa

13 Jalan Pinang | Impiana KLCC Hotel, Kuala Lumpur 50450, Malaysia
+60 3-2147 1089
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Review Highlights
The most amazing spa

The moment you walk into the place, you are greeted with a warm welcome and the aroma throughout... read more

Reviewed February 5, 2018
jdwong90
,
Kuala Lumpur, Malaysia
amazing spa in the middle of the city

I and my best friend had an amazing time at this spa.we were greeted with the moment we walked in... read more

Reviewed January 23, 2018
intan f
Read all 107 reviews
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Overview
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Swasana Spa provides a selection of seven body massages in the form of Balinese, Thai and Malay traditional treatments. All massages are conceptualized to provide guests with the perfect indulgence, rejuvenation and pampering. Swasana Spa has been rated as the 5-star facility by Ministry of Tourism Malaysia, World Luxury Spa Award winner and many other awards it has received.
  • Excellent86%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible0%
Travelers talk about
“impiana hotel” (9 reviews)
“body scrub” (4 reviews)
Closed Now
Hours
Hours Today: 10:00 AM - 10:00 PM
Suggested Duration: 1-2 hours
LOCATION
13 Jalan Pinang | Impiana KLCC Hotel, Kuala Lumpur 50450, Malaysia
CONTACT
Website
+60 3-2147 1089
Write a ReviewReviews (107)
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All reviews
"impiana hotel"
in 9 reviews
"balinese massage"
in 6 reviews
"body scrub"
in 4 reviews
"ginger tea"
in 4 reviews
"signature massage"
in 3 reviews
"foot bath"
in 3 reviews
"spa located"
in 2 reviews
"pressure points"
in 2 reviews
"couple room"
in 2 reviews
"full body"
in 2 reviews
"klcc area"
in 3 reviews
"therapist"
in 15 reviews
"therapeutic"
in 2 reviews
"session"
in 3 reviews
"malaysia"
in 4 reviews
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1 - 10 of 96 reviews

Reviewed February 5, 2018

The moment you walk into the place, you are greeted with a warm welcome and the aroma throughout the place makes you immediately at ease. My girlfriend and I were booked in the couple room for the Impiana Swasana Spa Package. It was divine! Started...More

4  Thank jdwong90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Management_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded February 22, 2018

Dear jdwong90, Thank you for your recent visit to Swasana Spa and taking your time to share your truly experience in detail. It will definitely contribute to our continuous efforts to improve our services for the comfort of our guests. We truly appreciate your kind...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2018

I and my best friend had an amazing time at this spa.we were greeted with the moment we walked in and was well served until the end of our session.More

3  Thank intan f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded February 1, 2018

Dear intan f, Greetings from Swasana Spa, Impiana KLCC Hotel! Thank you for having a treatment with us and for sharing your review, it's great to know that you enjoyed the service and hospitality extended. We truly appreciate your kind words about the spa. It's...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2017

An evening at Swasana is perfect after a hectic day of work. I had the 60-min. relaxing Balinese spaMore

2  Thank 2017elaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded December 13, 2017

Dear Elaine, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to hear that you've enjoyed the treatment at the spa and thank you for sharing your relaxing experience. It will definitely contribute to our continuous efforts to improve our services for the comfort...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed December 2, 2017 via mobile

The place was god but you are paying for the Atmosphere. The massage it’s like all others massage places.More

1  Thank Aleks P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded December 13, 2017

Dear Aleks P, Greetings from Swasana Spa, Impiana KLCC Hotel! Thank you for your feedback and we sincerely apologize for the treatment services that you've received during your recent visit. We will definitely look into the quality of treatment and work on improvising to provide...More

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Reviewed November 24, 2017

During my stay at Impiana KLCC Hotel, in the evening, I had an amazing Spa experience trying their 90-minute Massage at Swasana Spa located in the 4th floor. Swasana Spa takes you on a voyage of wellness with the right blend of traditional treatments indigenous...More

2  Thank VinaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded December 13, 2017

Dear vinatraveler, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to know that you've enjoyed the 90-minute massage at the spa and thank you for sharing your amazing experience with all the nice pictures! It will definitely contribute to our continuous efforts to...More

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Reviewed November 21, 2017 via mobile

A very good experience from start to finish. I try to go for a massage there every time I am stressed. From the first moments in the lounge, the relaxing music and the essential oils aroma envelop you and help you to start your relaxation....More

Thank Helga118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded November 24, 2017

Dear Helga118, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to hear that you've enjoyed the treatment at the spa and thank you for sharing your wonderful experience. It will definitely contribute to our continuous efforts to improve our services for the comfort...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2017 via mobile

Service was good. Is an expensive massage which below my expectation. I used to go for massage from time to times. I choose swasana massage since is their signature, the massage didn't really amaze me as what most reviewers said, anyway you can always try...More

2  Thank Pauline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2017

Excellent facility, friendly and professional staff, pre- and post treatment area are nice and relaxing. If you visit off rush hours, you can get a small discount/promotion; don’t forget to ask. I had their signature Swasana massage - highly recommend!

Thank EarlyRetirementAbroa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2017

Stayed at Impiana hotel and treated myself to a 90 minute massage. It was easily the best massage I've ever had. From the minute you walk in you feel yourself relax. The lighting, tea and cold towel right down to the rose petals in the...More

2  Thank GandG128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2017 via mobile

Went there based on the Tripadvisor's rating, and it was true.. 5 star treatment. Everything beyound expectations, from the receiption until I left. It is bit pricy compared to other outlets, ( I had the 90 min signature massage) but it was woth it. I...More

1  Thank Sami A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarron_Nelson_IKLCC, General Manager at Swasana Spa, responded to this reviewResponded July 27, 2017

Dear Sami A Thank you for taking the time to review Saswana Spa, we are delighted to hear your experience was beyond your expectations. We hope to see you soon again, do note that we do offer special prices in the earlier hours of the...More

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Ask a question
Questions & Answers
datosrij
August 29, 2017|
Answer
Response from The_Management_IKLCC | Property representative |
Hi datosrij, sorry to have missed out your message. Unfortunately we do not do only leg scrubbing but full body scrub. However every treatment will begin with a foot ritual which includes some scrubbing on the lower legs and... More
0
Votes
Alex P
July 22, 2017|
Answer
Response from The_Management_IKLCC | Property representative |
Hi Alex. Sorry to have missed out your message. Yes we do bikini waxing at RM120.00 nett per session and per person. Thank you. Please feel free to contact us directly for more details.
0
Votes
Kimfong217
October 8, 2016|
Answer
Response from Siti220 | Reviewed this property |
Sorry, no meals provided. After the massage, we were given ginger tea. There are some mint sweets though.
0
Votes