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Travel China Guide

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Traveler Overview
  • Excellent92%
  • Very good6%
  • Average1%
  • Poor0%
  • Terrible1%
Travelers talk about
“train tickets”(233 reviews)
“ticket booking”(23 reviews)
“booking service”(21 reviews)
About
China tours reviews here are the authentic opinions of those who traveled with TravelChinaGuide, which may be of great help to your China trip planning.
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
Xi'an 710068, China
Website
+86 29 8523 6688
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Ways to Experience Travel China Guide
from US$119.00
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from US$124.00
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from US$137.00
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from US$74.00
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Reviews (1,491)
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1,352 results
Traveler rating
1,249
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10
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1,249
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10
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All reviewstrain ticketsticket bookingbooking serviceday tourterracotta warriorshigh speed trainpottery factorysoft sleeperbullet trainlocal familyfrom shanghai to beijingbusiness classbooking processprivate tourfast trainsmall wild goose pagodaforbidden city
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1 - 10 of 1,352 reviews
Reviewed today via mobile

Extremely well organised tour. They were very prompt with email replies to all my questions while I was planning the trip and Vera's written English was very good. We were meet by 7 different guides - 1 in each city and they were all waiting...More

Thank Neil B
Reviewed yesterday

The days I spent in Xi’an as part of my tour was awesome. Highlight was definitely the terracotta warriors and museum. Tour guide Tracy was awesome very knowledgeable and spoke good english. Hotel and provided meals were awesome, the best breakfast buffet at the hotel....More

Thank Erana M
Reviewed yesterday

As part of an outstanding 11-day tour, we spent 2 days with Celine in Xi'an. From the time we arrived from Beijing until the time we left, we felt safe and comfortable. Celine is an excellent guide, very charming and knowledgeable. It was amazing to...More

2  Thank Steve B
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded today

Dear Steve B, We would like to thank you for taking time to evaluate our service and recommend our Xi'an tour to other vistors. And we are happy to know our guide Celine met your expectation who showed you the amazing terracotta army.She is a...More

Reviewed yesterday

Incredibly simple. Fast service. There was a slight complication, which was sorted out quickly, responsibly and with no hassle. Highly recommended.

Thank Brandt S
Reviewed 3 days ago via mobile

I booked my train tickets through Travel China Guide and I am completely satisfied with the service. They were able to book really good seats in all of our rides. One the selected trains ran out of tickets, but they were really fast working out...More

Thank Elxopo
Reviewed 1 week ago

Excellent service. My ticket was waiting at the concierge of my hotel, just like they said. Very smooth process.More

Thank CristinaO2100
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 6 days ago

Dear CristinaO2100, It is really nice to read your feedback about our train ticket booking service. We are happy to hear that you got the delivered paper ticket at hotel as planed. Your trust and support is a precious gift for us. We will keep...More

Reviewed 1 week ago

We commenced our very expensive private tour to Xi'an on 3 September 2018 and all that Travel China were required to do on that day was: 1. advise us of our flight details for our flight between Shanghai and Xi'an. This was not done and...More

Thank IBenevolentDictatorI
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 6 days ago

Dear IBenevolentDictatorI, Thank you for your review. It is regret to know that you were disappointed with our service. We feel very sorry for that. The flight information was offered along with the travel tips before your tour starts. You might miss it as there...More

Reviewed 1 week ago via mobile

We bought two train tickets (2nd class) from Shanghai to Beijing to be collected at the train station. Everything went perfect! Their website includes informations about how to collect the tickets (including pictures of the stations), how to read the informations on the tickets and...More

Thank Isabela M
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 6 days ago

Dear Isabela M, We are very pleased to read your lovely feedback here and thank you so much for your kind recommendation! It is also a great news that everything worked well during your ticket collection at the station and our information helped you. Your...More

Reviewed 1 week ago

Great website, extremely useful for those travelling to China, especially those who do not speak Chinese. Booked my bullet train tickets with them, they arrived at my hotel as described. great service.More

Thank Claire M
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 6 days ago

Dear Claire M, Greeting from TravelChinaGuide! It is a great pleasure to know that you found our website very useful for planning your trip in China. We are honored to have this chance to serve you and glad that every worked smoothly. We will keep...More

Reviewed 1 week ago via mobile

This is the easiest way to book train tickets in China. I booked online and had the tickets delivered to my hotel prior to arrival. When the hotel claimed not to have received the tickets I contacted China Travel by email and they immediately called...More

Thank MarcusPriest
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 1 week ago

Dear MarcusPriest, Thank you so much for sharing your booking experience here! We are happy to know that you found our train ticket booking service easy to use and efficient in dealing with any problem faced. We are glad that you finally get the express...More

View more reviews
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Questions & Answers
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Peter B
12 September 2017|
Answer
Response from Cynthia W | Property representative |
Dear Peter B, we do not know this travel agency and do not have any review about this agency. If you are interested in China tours, you can browse our website TravelChinaGuide and contact us for a tailor make itinerary... More
0
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Arlo3k
1 March 2017|
AnswerShow all 4 answers
Response from Cynthia W | Property representative |
Dear Arlo3k, you are suggested to browse our website TravelChinaGuide and find our contact information there. We have also sent a message to you with more information. Thank you.
0
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Arlo3k
1 March 2017|
Answer
Response from James K | Reviewed this property |
I am experiencing difficulties trying to respond to your question - something to do with html characters. If you are able to send me an email address, I can then send mine thru that medium, and not Tripadvisor.
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