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  • Excellent92%
  • Very good6%
  • Average1%
  • Poor0%
  • Terrible1%
Travelers talk about
“train tickets”(240 reviews)
“ticket booking”(24 reviews)
“booking service”(22 reviews)
About
China tours reviews here are the authentic opinions of those who traveled with TravelChinaGuide, which may be of great help to your China trip planning.
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Xi'an 710068, China
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Reviews (1,422)
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All reviewstrain ticketsticket bookingbooking serviceday tourhigh speed trainterracotta warriorssoft sleeperpottery factorybullet trainbusiness classlocal familyfrom shanghai to beijingbooking processprivate toursmall wild goose pagodaforbidden cityyangtze river cruise
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1 - 10 of 1,298 reviews
Reviewed today

While we did most of China on our own, we decided the Terracotta Warriors would be with the investment to hire a tour guide. After discussion, we decided to do the private tour - we have two younger boys and didn't want to hassle others...More

Thank ufam4
Reviewed yesterday

Our trip was amazing! We were provided with ever consideration and got a wonderful tour of everything promised. I highly recommend this trip to others!

1  Thank cmteach25
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded yesterday

Dear cmteach25, Thank you for your support and kind recommendation! We are glad to know that you had a wonderful tour in Xian. Your satisfaction is our great rewards. Thanks again. We are looking forward to your return visit. Best wishes!

Reviewed 5 days ago via mobile

We had booked 3 train journeys with the company. The attitude was always positive with lots of willingness to help. Especially when one train was cancelled after start driving due to bad weather condition. Jessica was a super women : stays with us online until...More

Thank ronniesitton2
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 5 days ago

Dear ronniesitton2, It is good to hear from you again! Although it is a great pity that your original train was cancelled due to the weather, it is good to know that you finally managed to finish your trip to Chengdu. We fully understand the...More

Reviewed 6 days ago via mobile

Wow it was a great with travel china guide tours. Excellent tour arrangements. Our guide Selina, Tracy and Lee (Gulin)did a good job. I would highly recommend this tour operator for who is looking for booking from outisde china.More

Thank Venkateswaran B
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 5 days ago

Dear Venkateswaran B, We appreciate your time to writing this comment regarding your China tour as well as our arrangement, especially our guides' service. Thank you for your support and your kind recommendation. Hope that we will have another chance to serve you in China....More

Reviewed 6 days ago

Exceptional service and communication from this travel specialist. Train tickets were waiting for us on arrival at our hotel. Clear precise instructions alleviated any concerns we might have. We wouldn’t hesitate to use this service again.More

1  Thank 866graemeh
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 6 days ago

Dear 866graemeh, Thank you for offering your feedback about using our train ticket booing service. We are very pleased to know that you liked our service and the delivery went very well too. Also, we are glad to hear that our instructions could help you...More

Reviewed 1 week ago

We were very lucky in that we had a personal guide and she made sure that we were there early to try to avoid the crowds. There were literally thousands of people here even at an early hour. (One main tip I have ladies is...More

Thank rhommy
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 6 days ago

Dear rhommy, Thank you so much for sharing your experience in visiting Xian Terracotta Warriors Museum on Tripadvisor. We believed that your review will be a great help and useful reference to other travelers here. Thanks again and have a good day.

Reviewed 1 week ago

The Terracoatta Warriors is a must visit. It is truly amazing. Can not believe how big and how many warriors there were.

Thank Carol1061
Reviewed 1 week ago

I travelled in China solo for 20 days. To take private tours was too expensive for me so I booked 1 Day group English speaking tours (30 – 50$) if I could find them. If not I booked group tours for locals (no English, only...More

Thank Stav A
Reviewed 1 week ago

On arrival in Shanghai Airport we warmly greeted by our guide Mary Le, who then accompanied us to our Hotel. The following day Mary planned a very comprehensive tour of Shanghai. Including a river trip, visit to a silk factory and a walk along the...More

Thank wendy591
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 1 week ago

Dear wendy591, It is a great pleasure to read your lovely comment regarding your Shanghai tour with our guide Mary Le. Thank you for your recognition on TravelChinaGuide, especially on Mary's excellent service. Welcome to China again and hope we have another chance to serve...More

Reviewed 1 week ago

We ordered 3 high-speed train tickets from Guilin to Changsha via the booking service of TravelChinaGuide. The processing of the booking as well as the partial cancellation and refund after one person of our group could not join us was executed fast and accurately. The...More

Thank Andy L
Cynthia W, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 1 week ago

Dear Andy L, It is a great pleasure to hear from you! We sincerely wish you had a smooth train trip and enjoyed your visiting in Changsha and Guilin. We are also glad to know that you found our instruction of ticket collection useful and...More

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Questions & Answers
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Peter B
12 September 2017|
Answer
Response from Cynthia W | Property representative |
Dear Peter B, we do not know this travel agency and do not have any review about this agency. If you are interested in China tours, you can browse our website TravelChinaGuide and contact us for a tailor make itinerary... More
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Arlo3k
1 March 2017|
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Response from Cynthia W | Property representative |
Dear Arlo3k, you are suggested to browse our website TravelChinaGuide and find our contact information there. We have also sent a message to you with more information. Thank you.
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Arlo3k
1 March 2017|
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Response from James K | Reviewed this property |
I am experiencing difficulties trying to respond to your question - something to do with html characters. If you are able to send me an email address, I can then send mine thru that medium, and not Tripadvisor.
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