Cebu Exclusive Holiday
Cebu Exclusive Holiday
Cebu Exclusive Holiday
4.5
Canyoning & Rappelling Tours • Scuba & Snorkelling • Sightseeing Tours • Private Tours
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12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
Full view
About
We are offering private day tours to Whale Shark Encounters and Canyoning in the South of Cebu with three locations: Malabuyoc Canyoneering with Rappel, Alegria Canyoneering and Kawasan Falls Canyoning. We offer Mactan Island Hopping, Sirao Garden flowers tour, Temple of Lea and Lantaw restaurant. Half day tour. Daily Tour to Osmenia peak little chocolate in south Cebu with a combination of trekking, hiking and to meet local people farmers. Transportation is available to rent and guide for hire also.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
4.5
74 reviews
Excellent
65
Very good
4
Average
1
Poor
0
Terrible
4
Marc
1 contribution
Dec 2020 • Solo
You are very insensitve Manny Gonzalez of Plantation bay!!! I HATE YOU!!!
Mayabang kayo masyado sa establishment nyo. Ngaun, ayaw nyo magpa comment sa sarili nyong web. Don't go to plantation bay.
Mayabang kayo masyado sa establishment nyo. Ngaun, ayaw nyo magpa comment sa sarili nyong web. Don't go to plantation bay.
Written 9 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jun_Cruz
California479 contributions
May 2018 • Couples
We booked a private tour of Bohol for 4 adults from Mactan. Gadie promptly responded to email communication. She also helped me set up an itinerary that covered what we wanted to do (although the end result was exactly what was laid out on her website).
We were supposed to be picked up at the resort at 3:55am but Earl came early at 3:15am. I was shocked to receive a call from the front desk, but I told him we will be there at 3:55am as previously agreed (because we were not ready!).
Earl is a very nice man, courteous and professional. He made sure we were ok and took care of all the logistics. We also had Berlyne as an assistance, who took our pictures. Very sweet young girl. We made our way smoothly to our ferry terminal and onboard and left on time. A short two-hour nap and we had arrived in Bohol. Our van and driver was already at the terminal. We drove swiftly to the beach to eat breakfast at this cafe. The food was great. We liked the honey butter spread for the toast and we were able to purchase them there.
We hopped on a catamaran to go to Balicasag Island. It’s a beautiful island with great coral and marine life. We saw a turtle from afar. It’s a popular spot, so you will see tons of boats and people. We spent about an hour snorkeling. Earl was trying to take pictures but I dont think he was that comfortable in the water. One of the selling point of the tour was that they would take your pictures. I was not satisfied with their offering. The pictures we took of ourselves was so much better.
We then headed over to the Virgin Island. It’s a neat place, but again, a lot of people, with pop up vendors everywhere. I saw trash here and there. I hope they keep it clean to preserve the nature.
We then headed over to the floating restaurant at the river for lunch. I think all organized tourist groups come here for lunch. There was a long line and we waited for a long time. We were served buffet lunch but we literally had to fight for our food. Kids would grab 25 BBQ pork on the stick, people would pile their plats way high with the shrimps, they use their own forks or stick their hands to grab food. I waited for everybody to be done, and waited for the second round of fresh food to be served. It was disturbing and off putting.
At this time, we were way behind our schedule, and still had the singing and the floating boat to go around the river. We saw from other boats that it was just couple of guys playing and singing along the guitar and nothing very cultural, so we said lets get off the boat and go see the monkeys.
Good thing we did because at this time, we were really pressed for time. Our driver was truly awesome, driving so fast, literally flying off our seats, but we got to our destinations and had enough time to enjoy ourselves.
We got to see the Tarsier monkeys, and hiked up Chocolate hills and viewed bunch of other chocolate hills for miles. It would have been a total disappointment if we came all the way to Bohol and missed those two spots.
We even managed to get back to the ferry terminal with a little time to spare. Poor Earl was so worried that we wont make it back that he was thinking of where to spend the night in Bohol.
Again 2-hour nap back to Cebu, our driver promptly picked us up, and drove us back to our resort. It was a long busy day, but we had fun. I knew the itinerary was challenging. We also had the butterfly sanctuary and a monument to visit, but there is no way you can do all that. My suggestion for any future tour would be for the guide to be aware of the time, be more vocal about when we need to go and not linger too long at the Virgin Island like we did, and backup options for lunch. Frankly, i would just go eat somewhere cleaner and tastier than at the floating restaurant that serves average food.
Overall, it was nice for somebody to arrange everything and take care of the logistics. Doing a Private tour is not cheap, but I expected a little more value(quality of food and quality of photos/videos) for the amount of money we paid. Our guide Earl was fantastic and the sites we visited were awesome. I would not recommend others on the exact same tour we did, but if you could customize to do a little less, it might work. But be prepared to pay.
These are pictures taken by ourselves, not them.
We were supposed to be picked up at the resort at 3:55am but Earl came early at 3:15am. I was shocked to receive a call from the front desk, but I told him we will be there at 3:55am as previously agreed (because we were not ready!).
Earl is a very nice man, courteous and professional. He made sure we were ok and took care of all the logistics. We also had Berlyne as an assistance, who took our pictures. Very sweet young girl. We made our way smoothly to our ferry terminal and onboard and left on time. A short two-hour nap and we had arrived in Bohol. Our van and driver was already at the terminal. We drove swiftly to the beach to eat breakfast at this cafe. The food was great. We liked the honey butter spread for the toast and we were able to purchase them there.
We hopped on a catamaran to go to Balicasag Island. It’s a beautiful island with great coral and marine life. We saw a turtle from afar. It’s a popular spot, so you will see tons of boats and people. We spent about an hour snorkeling. Earl was trying to take pictures but I dont think he was that comfortable in the water. One of the selling point of the tour was that they would take your pictures. I was not satisfied with their offering. The pictures we took of ourselves was so much better.
We then headed over to the Virgin Island. It’s a neat place, but again, a lot of people, with pop up vendors everywhere. I saw trash here and there. I hope they keep it clean to preserve the nature.
We then headed over to the floating restaurant at the river for lunch. I think all organized tourist groups come here for lunch. There was a long line and we waited for a long time. We were served buffet lunch but we literally had to fight for our food. Kids would grab 25 BBQ pork on the stick, people would pile their plats way high with the shrimps, they use their own forks or stick their hands to grab food. I waited for everybody to be done, and waited for the second round of fresh food to be served. It was disturbing and off putting.
At this time, we were way behind our schedule, and still had the singing and the floating boat to go around the river. We saw from other boats that it was just couple of guys playing and singing along the guitar and nothing very cultural, so we said lets get off the boat and go see the monkeys.
Good thing we did because at this time, we were really pressed for time. Our driver was truly awesome, driving so fast, literally flying off our seats, but we got to our destinations and had enough time to enjoy ourselves.
We got to see the Tarsier monkeys, and hiked up Chocolate hills and viewed bunch of other chocolate hills for miles. It would have been a total disappointment if we came all the way to Bohol and missed those two spots.
We even managed to get back to the ferry terminal with a little time to spare. Poor Earl was so worried that we wont make it back that he was thinking of where to spend the night in Bohol.
Again 2-hour nap back to Cebu, our driver promptly picked us up, and drove us back to our resort. It was a long busy day, but we had fun. I knew the itinerary was challenging. We also had the butterfly sanctuary and a monument to visit, but there is no way you can do all that. My suggestion for any future tour would be for the guide to be aware of the time, be more vocal about when we need to go and not linger too long at the Virgin Island like we did, and backup options for lunch. Frankly, i would just go eat somewhere cleaner and tastier than at the floating restaurant that serves average food.
Overall, it was nice for somebody to arrange everything and take care of the logistics. Doing a Private tour is not cheap, but I expected a little more value(quality of food and quality of photos/videos) for the amount of money we paid. Our guide Earl was fantastic and the sites we visited were awesome. I would not recommend others on the exact same tour we did, but if you could customize to do a little less, it might work. But be prepared to pay.
These are pictures taken by ourselves, not them.
Written 28 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jun_Cruz,
Thank you very much for your detailed review about us, and we really appreciate it.
You are important to us.
Yes, it is really correct that we deliver to you of what is agreed and the itinerary.
It is expensive also because of your requested tour and chosen activity which is " all Cost covered" meaning NO HIDDEN CHARGES. We also pick up and deliver you to your hotel, Door to Door Service. We guarantee to all of our guests that they are taking care of because this is our specialty " HASSLE FREE".
You've chosen the right activities because of your SHORT HOLIDAY and you wanted to do the awesome activities in Cebu which is I really recommend the Private Tour, although we offer limited combinations, like Chocolate hills + Tarsier + River cruise + ATV tour only without Balicasag Island Hopping. We are the only Private tour who offer this perfect combination just for DAY TOUR " Chocolate Hills and Balicasag Island Hopping" for One day. Our Guide is a swimmer but they always take care of you once you are not comfortable in the water especially if the waves a bit bigger. This tour to those who had a SHORT HOLIDAY as we customized your trip with us.
Earl suggested to also to pack the lunch but one of you did not agree. Our guide was discussing the itinerary with you and also about the food but one of you did not agree. Lunch is always local food as we discussed to our email and itinerary for you to experience the local food, and besides, we can help the poor people in the Loboc river. We always support the poor people in Loboc river because they do not have the education and we are very happy to help them that is why we brought the guests to see the cultural dance even they are a small group.
Pictures and Videos included for a souvenir but we do not promise to edit the pictures because our guide is not a photographer and we can provide underwater photographer if you will request with pay.
We always monitor our trips time to time and our driver is trained and experienced enough to reach safely to every destination we offered. Our guide Earl said you are always sleeping in the Van all the time which is very good, that is why Private Tour is Awesome and comfortable.
But thank you very much for giving us 4-star rate. We will improve our service.
Thank you very much from the bottom of our hearts.
Team Cebu Exclusive Holiday
Written 27 November 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Em K
Hong Kong, China6 contributions
Feb 2017 • Solo
Last February, I happened to be in Moalboal, Cebu having just completed my freediving course there I wanted to do some fundiving elsewhere for the last full day of my trip before heading to the airport - so i messaged Cebu Exclusive Holidays, Gadie to see she could help arrange a super last minute fundive trip around Mactan as well as getting me sorted with a reasonably priced and conveniently located hotel for the night before i met her next morning for fundive in Mactan
She responded efficiently and quickly within the next 1-2 hours with a hotel booking under my name (all i needed was to check-in and pay the hotel once i arrived) and another email with details instructions on where to meet the next morning for a private guided day of fundiving day on a boat!
So all i had to do was arrange a car to pick me up that evening to leave moalboal and head to my hotel in mactan with peace of mind that my final day at cebu was planned
we went to 3-4 dive sites, and Gadie's local know how as a local experience and very outdoorsy Cebuan, there really is no one better to contact if you are travelling alone or with a small cosy group and want something personal and at your own pace, and if you dont want the hassle of booking and researching everything yourself
And she is an experienced freediver, scuba diver, and underwater model which was a bonus for me as I needed someone to help me take underwater photos and videos whilst doing my fundives with cranes and swimming through caves with my monofin
The first time i came in contact with Gadie was back in Dec 2014, where I first learned about mermaiding, freediving, monofins and photoshoot with whaleshark so CEBU was where my journey as a mermaid, finswimmer and freediver began!
She responded efficiently and quickly within the next 1-2 hours with a hotel booking under my name (all i needed was to check-in and pay the hotel once i arrived) and another email with details instructions on where to meet the next morning for a private guided day of fundiving day on a boat!
So all i had to do was arrange a car to pick me up that evening to leave moalboal and head to my hotel in mactan with peace of mind that my final day at cebu was planned
we went to 3-4 dive sites, and Gadie's local know how as a local experience and very outdoorsy Cebuan, there really is no one better to contact if you are travelling alone or with a small cosy group and want something personal and at your own pace, and if you dont want the hassle of booking and researching everything yourself
And she is an experienced freediver, scuba diver, and underwater model which was a bonus for me as I needed someone to help me take underwater photos and videos whilst doing my fundives with cranes and swimming through caves with my monofin
The first time i came in contact with Gadie was back in Dec 2014, where I first learned about mermaiding, freediving, monofins and photoshoot with whaleshark so CEBU was where my journey as a mermaid, finswimmer and freediver began!
Written 23 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pavel L
Amsterdam, The Netherlands1 contribution
May 2017 • Friends
It is my second time in the Phillipines with my backpacker friends, because there is over 7000 islands to explore. This time we went with still good weather to Moalboal, around the Cebu island and to the close by island Bohol and I must say with CEH we had the best trip ever. Me and my friends booked over two weeks and we had a great time as Gadie and her staff were always helpful and caring for all our group. Day trips and food was tasty and plenty and it really is an excellent deal with no hidden charges. You get what you pay for, even we ould save money and it was much better than our expectations. Thank you for the pictures, we got them and watched them today. We have so so good memories! Thank you for this unforgetable time! Enjoy life!
Written 6 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Pavel,
Thank you for giving us 5 star!
Your big group are cool and had fun with our guides although you've got a basic lesson for snorkeling on the day of your tour but they've learn very fast.
Thank you for chosing Cebu Exclusive Holiday Private Tour, we always making it sure that you will get of what you pay for, and we do not charge any hidden charges and you are correct!
Thank you that you received the pictures and loving them, yes it is true that is your evidence of your great memories here in Cebu.
Thank you also that you like the local food that we prepared for you.
And yes that is really true that you can save your money and time with us all the time because we maximize the tour and the time for you to make it sure you experience the best private tour and our team are very happy that you and your group Enjoy a lot!
From the bottom of our hearts, Thank you very much hope to see your group of friends here next year!
Team Cebu Exclusive Holiday
Written 8 June 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimberly A
Sydney, Australia13 contributions
Jan 2017
With reading previous reviews, I expected great service with the money I was paying (almost 25,000PHP) for 2 PAX.
Very disappointed with my tour guide as she wasn't very interactive and this tour was definitely overpriced.
Just a heads up 'whale sharks' cost 1000PHP per person and the 'canyoning' costs roughly 2500PHP per person (here they palm you off to another company and the 'cebu exclusive holiday' tour guide stays behind. Think about where your money is really going.
The breakfast was 1 egg, 2 small pieces of bacon and rice? Also, they gave us 200PHP for lunch (not even $10)? What a rip!
It's been over a month and we still haven't received all of our videos. Extremely disappointed with Gadie.
Very disappointed with my tour guide as she wasn't very interactive and this tour was definitely overpriced.
Just a heads up 'whale sharks' cost 1000PHP per person and the 'canyoning' costs roughly 2500PHP per person (here they palm you off to another company and the 'cebu exclusive holiday' tour guide stays behind. Think about where your money is really going.
The breakfast was 1 egg, 2 small pieces of bacon and rice? Also, they gave us 200PHP for lunch (not even $10)? What a rip!
It's been over a month and we still haven't received all of our videos. Extremely disappointed with Gadie.
Written 9 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kimberly,
Thank you for sharing your experience with us.
We apologize if our guide did not do their job and we take radical action.
Very disappointed with my tour guide as she wasn't very interactive and this tour was definitely overpriced." Maria, was even knew that you have tour experienced that with other company but at the end of the tour has a lots of hidden charges. But I am wondering why you gave her an Excellent customer's feedback when you write it in our customer's feedback response after the tour? You placed your signature there you cannot denied.
About your guide Maria, we will terminate her immediately effective today that you testified via review here that she is not doing her job accordingly.
'whale sharks' cost 1000PHP per person and the 'canyoning' costs roughly 2500PHP per person ". This is correct it is even place in our website and you also knew it before you purchase since we sent you the sales invoice copy. Besides the cost you paid to us, we never ask any additional amount even a single penny or a tip. Well, because in our tour it is all included. Aircon Transportation, Towels, Snorkeling gears, life vest, Wetsuit and Hard hat, boat, marine fees, docking fees, entrance fees, water, mango fruit, mango shake, Coconut, at your lunch you have a local food buffet, coke, beer and local food delicacies, Habal habal and even a neck pillows we provide for you.
here they palm you off to another company and the 'cebu exclusive holiday' tour guide stays behind." Kimberly correction' we will always respect the local government to use their own guides to support the livelihood of each barangay, although we are the expert of guiding, but the local government barangay has a law that we need to support their livelihood, and the guide that you are talking about? I am the one who personally trained them for canyoneering guiding and our company has an standard, our guide always behind because we have a rules and regulations during the guiding because this is risky and dangerous. In guiding their must be a lead guide, middle guide and swift guide, if you knew about safety of canyoneering guiding and we have European standard for safety matters, because on the waiver you sign in you did even regret to wear the safety gears and you even insisted it NOT TO WEAR! for the record, the local government of Badian Guides we are the one who sponsored and trained them to be a professional canyoneering guide because we are the one who started and brought this activity to the public and published in the social media, tv, newspaper all around.
The breakfast was 1 egg, 2 small pieces of bacon and rice? Also, they gave us 200PHP for lunch (not even $10)? " Oh, as I read of what your wrote of your customer's feedback, you even say, you like the food very much and you are very full already and you wanted to recommend to your friends and relatives. You even requested it since you have a food restrictions. If you do not have food restrictions we can feed you more food actually and we do no limit, but we support and organization and Foundation" DO NOT WASTE FOOD. " Because a lots of family and kids starving to death. But if you ask we will order lots of food as long you will eat all the food.
It's been over a month and we still haven't received all of our videos." Our guide informed you already that it depends on the internet speed, it is not in our hands, you even offered to buy sd card or to use your own sd card to make it sure but your insisted and accepted our condition. For the record" You received the photos and videos March 18, and your tour was Feb 27. is this more than a month? The point is we sent you already all the pictures and videos but you were looking for the Hero4 video from our gopro, which is you even confirmed in the email that you received it already.
We extremely apologize with your experienced and we will take a radical action.
Thank you very much!
Gadie Barro
Written 10 April 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bee b
3 contributions
Jan 2017 • Friends
Cebu Exclusive Holiday is very well at communicating throughout the whole aspect of our trip. From deciding to be with them, we kept good threads of emails to confirm pick up times and dates. We also had an option, to customize each tour. Upon arrival into Cebu, the guide picked us up on time, spent a whole day doing the activities as promised. Did not feel rushed, super friendly staff, and make sure you request MARK as your tour guide. Tours are pricey, but you are paying for safety, and it was worth it. Definitely go swim with the whalesharks!
Written 12 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Bee B,
Thank you for giving us 5 star!
Yes truly that we deliver the activities with No hidden charges.
We always deliver door to door service for our guests for safety and this is what you pay for, and yes we are pricey because this is private tour no mixing people and we never ask any additional hidden charges even in small amount.
Yes we provide the complete safety equipment according to your activities and we have European Safety Standard.
Pick up is always on time to avoid too much traffic although it is early you can sleep in the car because we provide neck pillows for you.
Thank you very much that you are very happy with our service from Day 1 to Day 2 of your activities. Thank you for choosing Cebu Exclusive Holiday, your outdoor specialist!
Thank you very much see you next year here in Cebu!
Team Cebu Exclusive Holiday Private Tour
Written 14 January 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessica L
1 contribution
Aug 2016 • Solo
I had an unforgettable experience thanks to Cebu Exclusive Holiday. It was my first time in south Cebu and the team that accompanied me made it an awesome experience, one that I will not forget. The time and money I spent was very worth it. They were very experienced and caring and made sure that I was comfortable and taken care of the whole time. I definitely recommend them and will trust my future tour plans with them.
Written 23 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jessica,
Thank you for Choosing Cebu Exclusive Holiday Private Tour for your exclusive activities.
Thank you for giving us 5 star rates.
You will get of what you pay for, our company goal is to let them enjoy and have fun.
Thank you very much and thank you for recommending us to the rest of your family, friends and relatives.
Thank you!
See you soon
Team Cebu Exclusive Holiday- Your outdoor specialist!
Written 14 January 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
edu48d
Kenya43 contributions
Jul 2016 • Couples
My wife and I have booked 2 weeks in Cebu and Bohol with CEH. Gadie has been very helpful, designing a personalised itinerary for us to ensure it really is our special holiday. Nothing has been too much trouble, from getting the accommodation right to making sure all the outings and excursions are right. We started the whole thing back in July 2016 and are happy with everything now. And excited!! We continue to read the reviews of the company and we are so looking forward to being in the Philippines with Gadie and CEH.
Written 2 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear David,
Thank you very much for sharing your adventure experienced with us.
Thank you for giving us a 5 star rate it is an honor and our team are very happy.
Yes, we always designing a personalized itinerary for your special holiday.
which all are provided and no hidden charges.
And thank you for sharing this and also giving us referrals to your friends and family this is very helpful for us.
Thank you very much.
We want our team to see you again here in Cebu.
See you soon Again.
Team Cebu Exclusive Holiday Private Tour
Written 23 October 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
markyoto c
Fort Walton Beach, FL1 contribution
Oct 2016 • Friends
For this tour, I only expected to see some whalesharks and eat out but this became a very fun and memorable time hanging out with GB and her crew. In the morning, you get picked up around 0400 and drop you back before 2000. We were suppose to be back by 1700 but we ended up staying longer than we should at the falls they brought us too. Long story short, they take you to the whole southern part of cebu and its an all day event. With the price you pay, they shuttle you, provide you coffee, water, and beer. Also, breakfast and lunch is included. So you do not have to bring your own food or drinks for this trip. Plebty of my friends have gopros and waterproof cameras but it was nice to know that GB provided the courtesy to take photos of are trip because my batteries died before I got to the kawasan falls. If you want a great trip in cebu, i would go with this guys.
Written 1 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kyoto,
Thank you very much for giving us 5 star rate we are grateful that you see our service as 5 star. Thank you for sharing your experienced world wide.
Yes it is true that we maximize and shuttle out tour to south part of Cebu and we Maximize everything for the satisfaction of our guests. We provide the needs of the guests during their holiday day tour needs with us to let them feel secure, at ease and relaxing tour and worried free.
Yes we took photos and videos during the tour for the souvenir of your holiday with us and it is included in the package already and very worth it because we DO NOT ask for extra charge for it and we are happy to take good photos for the memories of our guests.
Thank you for recommending us to others. Thank you for choosing Cebu Exclusive Holiday Private Tour- Your specialist outdoor adventure and giving you authentic experienced.
From our hearts thank you very much!
Gadie Barro and Cebu Exclusive Holiday Team
Written 9 November 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
boontiwa
Bangkok, Thailand14 contributions
Jul 2016 • Family
We chose CEH despite it being the expensive choice because my brother who had spent 8 months working in Manila had warned us of how rough and risky the local taxi and car service can be. And most tour services in the Philippine are comparatively high anyway so we chose one we believe safest and experienced with private car and everything. And indeed CEH was. I'd recommended this tours.
We booked 2 days tour: D1 whale sharks and waterfalls and D2 Island hoping. We had Micheal and Joniie (plus driver) as our guides on the first day, my husband and I wondered why 2 tour guides since there're only 6 of us and Joniie told us that 2 guides so that one is for special care on my 2 kids! She said don't worry I will watch your kids. I was very impressed (It's very thoughtful of Gadie, the boss, to send extra when there're kids around) and Joniie was wonderful, friendly and indeed really looking after my kids for me. For example while we were swimming with whale sharks, she kept telling me to go go enjoy yourself, I will watch your kids, as a mother I am always concern for my kids wherever they are but she keep reassuring and indeed I had a bit of freedom to swim around without having to worry about them as they are not as strong swimmer. We really enjoyed the Whale sharks, it was a wonderful experience. You are not allow to use and sunblock or make up and not allow to touch the whale sharks but the encounter was close and wonderful. One comment though that there was no proper place to shower or wash yourself after whale sharks, there are only one very poor shower with very long queue, we had to wash ourselves from the water tank which I dont even know if it's clean. No chance for shower!
Then we were off to 2 waterfalls, which unfortunately the first one was dried up and the second one: Kawasan fall, the water was not clear since there was some building work near the top cascade. Micheal and Joniie suggested that we keep walking to the top level as they believed the water will be clear up there. We did so it was a further 30 mins walk and climb but I enjoyed it and Micheal was there helping us carry stuffs and Joniie was helping my kids all along. Indeed the water was crystal clear at top level and it was worth it. We swam and enjoyed very much. After this, they took us to proper shower place, which was nice. We had a nice lunch but foods was not quite enough for 6 people. I made comment on this on a comment sheet as our day ended. The next day, the food arrangement improved immensely! there were too much food now! But I do appreciate the immediate improvement to my previous day comment.
Day 2: Island hoping: Joniie was booked for another tour so Gadi sent an older lady friend and Micheal, again thoughtful of her so that there's an extra pair of eyes on my kids. Today went well and we enjoyed everything, including the food (which is very hard for me to appreciate foods: I am a restaurant owner and is used to delicious Thai food, so I'm always try to be fair on other people food :) ) The only thing was the boat ride back to shore. We had heavy rain and strong wind on the way back so the ride back was bumpy and was a bit frightening for me. I think had we have a bigger boat, we'd probably feel safer. However, my kids enjoyed it, they thought it was fun and exciting rides! (it's great to be kids!!)
Overall, there are some small points that can be improved but at least I'm sure Gadi is always ready to receive comments and willing to improve. Joniie was wonderful and Micheal although very quiet for a tour guide, he is polite and helpful. I'd recommend their service!
We booked 2 days tour: D1 whale sharks and waterfalls and D2 Island hoping. We had Micheal and Joniie (plus driver) as our guides on the first day, my husband and I wondered why 2 tour guides since there're only 6 of us and Joniie told us that 2 guides so that one is for special care on my 2 kids! She said don't worry I will watch your kids. I was very impressed (It's very thoughtful of Gadie, the boss, to send extra when there're kids around) and Joniie was wonderful, friendly and indeed really looking after my kids for me. For example while we were swimming with whale sharks, she kept telling me to go go enjoy yourself, I will watch your kids, as a mother I am always concern for my kids wherever they are but she keep reassuring and indeed I had a bit of freedom to swim around without having to worry about them as they are not as strong swimmer. We really enjoyed the Whale sharks, it was a wonderful experience. You are not allow to use and sunblock or make up and not allow to touch the whale sharks but the encounter was close and wonderful. One comment though that there was no proper place to shower or wash yourself after whale sharks, there are only one very poor shower with very long queue, we had to wash ourselves from the water tank which I dont even know if it's clean. No chance for shower!
Then we were off to 2 waterfalls, which unfortunately the first one was dried up and the second one: Kawasan fall, the water was not clear since there was some building work near the top cascade. Micheal and Joniie suggested that we keep walking to the top level as they believed the water will be clear up there. We did so it was a further 30 mins walk and climb but I enjoyed it and Micheal was there helping us carry stuffs and Joniie was helping my kids all along. Indeed the water was crystal clear at top level and it was worth it. We swam and enjoyed very much. After this, they took us to proper shower place, which was nice. We had a nice lunch but foods was not quite enough for 6 people. I made comment on this on a comment sheet as our day ended. The next day, the food arrangement improved immensely! there were too much food now! But I do appreciate the immediate improvement to my previous day comment.
Day 2: Island hoping: Joniie was booked for another tour so Gadi sent an older lady friend and Micheal, again thoughtful of her so that there's an extra pair of eyes on my kids. Today went well and we enjoyed everything, including the food (which is very hard for me to appreciate foods: I am a restaurant owner and is used to delicious Thai food, so I'm always try to be fair on other people food :) ) The only thing was the boat ride back to shore. We had heavy rain and strong wind on the way back so the ride back was bumpy and was a bit frightening for me. I think had we have a bigger boat, we'd probably feel safer. However, my kids enjoyed it, they thought it was fun and exciting rides! (it's great to be kids!!)
Overall, there are some small points that can be improved but at least I'm sure Gadi is always ready to receive comments and willing to improve. Joniie was wonderful and Micheal although very quiet for a tour guide, he is polite and helpful. I'd recommend their service!
Written 25 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Boontiwa,
Thank for your sharing your experienced from us here in Cebu, Philippines.
We are very thankful that you've shared your two days experienced in our company.
Yes we will immediately take action to improve our service.
Thank you so much for writing our customer's feedback so that we can monitor our butler guides all the time and yes we are giving a sincere service to our customers to make it sure that they can enjoy their holiday with us.
About the boat, the capacity of the boat if good for 12 people but we never thought the rains will come since it was very hot that day and the weather forecast was sunny, and causing the waves and very rough ride.
Yes it is correct, we will add an extra guide is there is a kids to watch them so that the parents can enjoy.
About the shower, yes in the countryside we don't have choice we will use the semi private shower room, but Oslob is always busy.
Yes the trip we always make it sure that our guests are always safe and enjoy their holidays with us.
Thank you very much for the recommendation we appreciate it very much!
Thank you also for sharing your pictures here from Us that we freely took at your trip.
From the bottom of our hearts thank you!
Cebu Exclusive Holiday Private Tour Team
Written 26 July 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maanvinder
Chandigarh, India82 contributions
Hi.
We are planning to visit Cebu around 18th June 2019. Few questions
1. Is this a good time to visit? How is the weather?
2. How many days are enough for Cebu for a relaxed vacation ?
3. What other places/cities/islands are close by ?
4. Is whale shark watching possible during that time ?
We will be 7 adults 2 kids (9years) and 1 infant 1.5 years.
Thanks
Maanvinder
India
mpou20
Ulsan, South Korea
I want Hilutungan, Nalusuan, Pandanon hopping and traveling
we are 2 person.
Is it possible?
And what is the price?
I want to know from what time to what time, if possible.
richellealcaraz
Laoag, Philippines
Hi! My family is planning to stay in Cebu on June 2017. Can you email me tour recommendations and rates? We will bring our 2-year old son with us.
Here is my email add: rgacanto AT gmail. com
Looking forward to your prompt response.
Thank you and God bless!
cebugadie
cebu42 contributions
Hi Richelle,
Pardon me if I misspell your name.
Thank you for your inquiry.
I would to ask some questions.
How many Adults?
How many pax ?
Are all swimmers?
Thank you for your answer.
We will send you an email , after you answer this questions.
Best regards,
Gadie Barro
General Manager
Shyrssl
Metro Manila, Philippines
Hi! My friend and I are planning a 4d3n trip to cebu city.
I read about your good reviews.
May ask for your travel service help on which hotel resort is recommendable and activities or places we could visit.
Tentatively, our plan is between 3rd to 4th week of October.
Please send me an email at. shirleylim_ ssl. At. Hotmail. com
Thanks very much.
Shirley 0916 3513224
cebugadie
cebu42 contributions
Hello Shirly,
Yes we have lots of suggestions. Please see on your email.
Thanks.
Gadie
samtiang
Kuala Lumpur, Malaysia33 contributions
Hi, just to double confirm since there were many comments and reviews here, it's safe to give the downpayment or pay full before arrival?
cebugadie
cebu42 contributions
Hello Samtiang,
Yes you can send the required down payment and you can pay the rest when you arrived here in Cebu. Our company is Legal and not illegal, we have a complete business permit, beside the tripadvisor will not published us if we never fulfilled their requirements. Thank you very much.
Gadie
Hello just wanted to ask for a qoutation we will be in Cebu on Sept 1-3,our flight schedule will be DEP 630pm via NAIA 3,arrival at Cebu 750pm,flight on Sept 3 will be 820 pm bound for manila.I would like to ask for a qoutation regarding our stay there will be 8 of us 6 adults and 2 kids (5 and 7 yrs old) respectively. we would be very grateful if you could offer us a tour guide and a hotel to stay in for the nyt,we are planning to visit kawasan falls or island hopping on the second, and a city tour on the third.thank you very much for your help
mermaidgaby
Bohol Island, Philippines24 contributions
Hello An,
Thank you for your inquiry.
We did not received your inquiry to our email.
Our tour offered here in Cebu.
What we have is good for the family. Day Tour activities is whale shark and three waterfalls,the kids will enjoy it.
Kids also can sleep in the van. Please email us directly so that we can give you a quotation for the prices and the other activities.
Please email us once again if you have questions.
We already forwarded you the quotation to your email , we would like to ask if you received them?
Thank you very much.
Best regards,
Gadie
Hi, we will be in Cebu from 18-21.we are a couple.
What would you recommend as activities for us?
Are you able to arrange a Bohol Day tour as well?
Thanks.
Regards,
Teresa/Singapore
mermaidgaby
Bohol Island, Philippines24 contributions
Hello Theresa,
Thank you for your inquiry.
We can offer you whale shark Snorkeling and three waterfalls if you are keen to encounter and experience the whale shark.
Waterfalls has trekking and swimming and jumping also of you like because this is optional.
We offered also bohol day tour sightseeing and island hopping day tour going to bohol.
Please visit our website and we can answer you and give you quotation immediately.
Best regards,
Gadie
tsareviews
Cape Town Central, South Africa641 contributions
Hi, we're arriving on the 21 December and would like to know what you have on offer for a three day private tour and what will the price be??? Can you collect us and drop us off at our hotel?
mermaidgaby
Bohol Island, Philippines24 contributions
Yes, we will pick up and drop you off at your hotel.
Please email us so that we can send you the itinerary
Best regards,
Gadie
832Sakura11
Emirate of Dubai, United Arab Emirates
Hi, we are planing to have 3 days trip to Cebu, can you please provide us your packages for the tour.
mermaidgaby
Bohol Island, Philippines24 contributions
Hi,
Yes we are offering private tour and also 3 days activities please email us in our website so that we can send you the activity choices.
Best regards,
Gadie