Saferide Car Rental
Saferide Car Rental
4.5
City ToursTaxis & ShuttlesMotorcycle ToursSightseeing ToursDolphin & Whale Watching
6:00 AM - 11:00 PM
Monday
6:00 AM - 11:00 PM
Tuesday
6:00 AM - 11:00 PM
Wednesday
6:00 AM - 11:00 PM
Thursday
6:00 AM - 11:00 PM
Friday
6:00 AM - 11:00 PM
Saturday
6:00 AM - 11:00 PM
Sunday
8:00 AM - 5:00 PM
About
Discover the Adventure with Saferide Car Rental Cebu! Explore Cebu's scenic wonders with our self-drive, chauffeur-driven, tour, and motorcycle rental options. For independent explorers, our self-drive packages offer flexibility and convenience, allowing you to navigate charming streets at your own pace. Prefer relaxation? Our experienced drivers ensure a hassle-free journey while you soak in Cebu's beauty. Join our curated tours to explore beaches, mountains, and cityscapes. Thrill-seekers can experience two-wheeled exploration with our motorcycle rentals. Safety and satisfaction are our priorities; our well-maintained vehicles and friendly staff guarantee a seamless journey. Start your Cebu adventure with Saferide Car Rental today!
Cebu City, Philippines
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Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles145 reviews
Excellent
106
Very good
24
Average
5
Poor
4
Terrible
6

4tuataras
Auckland Central, New Zealand188 contributions
5.0 of 5 bubbles
Dec 2022 • Family
Great service, organization for our car rental which we booked from NZ.
Our family of 4 hired the car for 5 days- cost was very reasonable.

No issues with the booking and expected service/car readiness.
Good car.
They showed us the existing marks (which we also videoed), and we’re a pleasure to deal with.
Both Ronnel and Kim were great to deal with (one for pick up, other for drop off)

No issues- would happily recommend!
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tony L
Melbourne, Australia1 contribution
5.0 of 5 bubbles
May 2023 • Business
Our experience with Saferide was excellent. They responded very punctually to my emails and enquiries. Most of our trips were completed by Bryan. He was an excellent driver and very knowledgeable. Would definitely recommend Bryan and Saferide to other visitors to Cebu and we will certainly use them again when we return.
Written May 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your glowing review! We're thrilled to know that your experience with Saferide was excellent. It's great to hear that our prompt responses to your emails and inquiries contributed to your satisfaction. We're especially pleased that Bryan provided you with excellent service as a skilled and knowledgeable driver. We appreciate your kind recommendation of both Bryan and Saferide to other visitors to Cebu. Knowing that you'd choose us again when you return is truly the best compliment we could receive. We look forward to the opportunity to assist you in the future.
Written August 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roger M
Mandurah, Australia5 contributions
5.0 of 5 bubbles
Jul 2019 • Family
As a retired Business Travel Manager with an International Airline I can comment with experience on customer service. I have rented vehicles from Saferide in Cebu for a number of years including dealing directly with their manager Alfred Go. Alfred and his team offer a service second to none. When I think of car rental in Cebu I only think of Saferide. Their service is friendly and efficient. Their vehicles are in excellent condition allowing me to drive to the Province with complete confidence. Their rates are more than competitive.
Currently times in the car rental industry are extremely challenging due to covid19 so I would encourage anyone to support this company if you are in a position to do so.
Good luck Alfred and team
Roger McLaren
Written June 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ShazzaMac
Shanghai, China6 contributions
2.0 of 5 bubbles
Dec 2023 • Couples
I rated 2 stars because I had pre booked 2 transfers with driver and 1 was fine and 1 was terrible.
The transfer from Cebu to Oslob was fine.
The pickup from Cebu Airport was terrible We pre booked because we were arriving at 1.40am and wanted to go straight to our hotel as we had early trip the next day. But the driver was nowhere to be seen, finally after 45 minutes my last phone call woke him up, and we still had to wait 15+ mins. 1 hour late, much stress and he would never have been there without me phoning. Totally unacceptable. Had prepaid so wanted what we'd paid for. But wish we'd gotten a local taxi and claimed a refund (but who knows if that would happen!?) , but at 2am, who is thinking straight!?
After complaining the next day, I got 800 back. Not worth the anger and stress, which booking the airport transfer was supposed to alliviate.
Not the fault of the office, rather the driver, but if they are not dependable for 2am pickups don't risk it. The prepaid service is 1500php with Saferide, but a local taxi, sitting right there, was only 675 to our hotel, hotels listed with price on a card.
Written December 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Abba Cohen
1 contribution
1.0 of 5 bubbles
Nov 2021
SCAM, SCAM, SCAM. Picked up the car, barely used it. I was very careful not to put any scratches. took images of the car prior to pick up and still they found some tiny scratch and charged me $500 extra. Avoid using this company. They advertise cars 200-300 below market and then get the money back by scamming people. When I called to clarify the extra charges they sent me a picture of a tiny scratch on the inside of the back door. which we never even used. These people are scammers.
Written November 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

smithdavid97
Leek, UK3 contributions
1.0 of 5 bubbles
Feb 2022 • Couples
This rental company has a policy of fleecing customers that damage cars. My advice is that should you damage the car at all you should either have the car repaired yourself or get a quote from a reputable repair shop before returning it. Their attitude in this regard is deplorable.
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John F
8 contributions
5.0 of 5 bubbles
Dec 2021
Rented a self-drive car for 14 days at Christmas time. We arrived just after a major cyclone. Despite limited cell phone coverage, they arranged a car for me and waited after hours at the airport when our flight was delayed.
Written January 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nicole T
2 contributions
2.0 of 5 bubbles
Jun 2016 • Friends
Confusing and frustrating to work with. First, exchanging emails with them was really confusing to set up the service. In addition, I provided them TWICE with our flight information and arrival time but when we arrived our driver was not there waiting like they said he would be. Luckily I have bought a cell phone while here in the Philippines so I was able to contact the driver. He said he never received our flight info. If you don't have cell service, you won't be able to count on them being there for you.

As we were preparing to leave for Balamban a man from the office called to inform me that the price that they had given us was good for "6 hours only". This was a complete lie and I believe they were truly trying to rip us off as they had stated TWO separate times in our email exchanges (also the same pricing is posted on their website ) that the price was good for 8 hours. After checking my email to prove to them they had said 8 hours, they acted like there had been a "miscommunication" and that we would get the pricing for the 8 hours they had promised. We drove to Balamban and when we got back to Cebu they still had not informed our driver that we service included was for 8 hours. Additionally, I received a text this morning telling me that we had to pay more because we had passed through Toledo due to the rain... Totally unprofessional and if you are a foreigner I would make sure you keep track of what they tell you because they might try to take advantage of you like they tried to us. Definitely finding a different service for my next visit to Cebu. Walay claro.
Written June 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Ms. Nicole, Thank you for taking the time to tell us about your most recent experience while using our services at Safe Ride Car Rental. We sincerely value your comments in our continuous effort to provide great service and wonderful experience. We would like to apologize for the convenience we made on your visit to Cebu. We had a change in our staff and some of them are still not familiar with the out of town rates and inclusions of the service you availed. We already re-organized our staff responsibilities to offer better service next time. Thank you again for the honest review and again I would like to apologize and we hope you will still consider us on your next visit. Alfred
Written June 22, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mork001
St Kilda East, Australia602 contributions
1.0 of 5 bubbles
Jan 2016 • Family
Had corresponded with them for months regarding airport pick up and driver for day to do a city tour and they did not bother to turn up to either appointment.
I am leaving tomorrow and they are supposed to take me to the airport but have decided to make other arrangemnets.
None of the phone numbers that they quoted worked so they left my family up the creek without a paddle.
Written January 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mork001, We apologies for the inconvenience taken by your family. Our driver reported that he did not find you at the arrival area. How long did you wait for us? Our drivers cannot park at the arrival area for long time and need to turn around at the airport and sometimes getting in the arrival area will take time due to security check. We considered your booking as no show when our driver did not pick you up. Im not sure why our numbers did not work at your end. All our 5 contact numbers are working fine. Again, we apologies for the inconvenience we have taken to your vacation. We hope we had contacted you right away to clarify your arrival. Sincerely yours, Alfred
Written January 23, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ziladork02
3 contributions
4.0 of 5 bubbles
Mar 2018 • Friends
I would highly recommend their car rental service. Booking the ride gave me no hassle and the service is really affordable. Howard is a very cautious and attentive driver, the travel has been smooth even though it was really raining hard during the early part of the tour. He is very accommodating and nice.

The only drawback was I wasn't advised on some fees. Our itinerary includes Sirao Farm and Temple of Leah which are still located in Cebu City but they charged us additional 500 pesos on this.
Written March 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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