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Poor customer service! The guards are rude during checking of documents. Cashier looked at me like I'm some criminal just because I forgot to have an authorization letter using my BF CC while in the counter. I even forgot my credit card or else I'll pay using mine since I was in a hurry. They even told me just speak to our Supervisor, I know it's protocol but the mere fact they said a Supervisor but the one who showed up is a Police is a big insult to a customer. It's humiliating to the part of the customer. Maybe try to put yourself in my shoes.…
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Date of experience: November 2020
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A premier mall in a highly urbanized provincial city where you can walk around in your most relaxing way and in your most comfortable attire whatever it is as long as it is not against public decorum.
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Date of experience: March 2020
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I'd like to comment to SM Premier Davao that everytime i'm having my groceries in their supermarket, the price changes. When you check the price in SKU especially on lane prices its different when you scan it in their counter area. I experienced this several times. Just like today, i bought BRAGG apple cider vinegar. I checked it and the price is P200.00 pero pagdating ko sa counter naging P204.50. I complaint this in their counter people and she mentioned na ganito daw halos complaint ng mga customers nila about sa price. Sabi ko wow, magnanakaw pala si SM. Bakit naman ganito, piniparahan ba ang mga tao ni SM owner? This must be escalated to DTI for further investigation. Sana ma imbestigahan ito. This is unrealistic. This is corruption. Duterte help us.…
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Date of experience: March 2020
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If you wish to go to a less crowded SM Mall in Davao, you can head on to this mall. There are certain parts that are not too busy. The bowling area is one. The area near Starbucks is a good place to people watch. Come Christmas time, they usually have good christmas decors nice for a photo opportunity.…
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Date of experience: December 2019
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Just another SM Mall. A lot of choices for food. Not crowded and therefore it feels relaxing to walk around. Going to the place is a little bit of heavy traffic.
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Date of experience: November 2019
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