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Ace Water Spa

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United Street, Cor. Brixton Street, Pasig, Luzon 1603, Philippines
+63 2 628 1888
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Review Highlights
Poor service

If i can just give half star i would! NOT HAPPY with service. Everything you do in this hotel you... read more

Reviewed 1 week ago
A TripAdvisor Member
via mobile
Heading back to Houston

Stayed 2 nights before heading back to Houston room in decent size,food is superb ordered sisig and... read more

Reviewed 2 weeks ago
Boyette N
via mobile
Read all 364 reviews
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Overview
  • Excellent38%
  • Very good45%
  • Average14%
  • Poor2%
  • Terrible1%
Travelers talk about
“herbal pools” (35 reviews)
“locker room” (25 reviews)
“lazy river” (26 reviews)
Closed Now
All hours
Hours Today: 6:00 AM - 10:00 PM
LOCATION
United Street, Cor. Brixton Street, Pasig, Luzon 1603, Philippines
CONTACT
Website
+63 2 628 1888
Write a ReviewReviews (364)
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1 - 10 of 360 reviews

A TripAdvisor Member
21
Reviewed 1 week ago via mobile

If i can just give half star i would! NOT HAPPY with service. Everything you do in this hotel you need to pay. Extra pillow, swimming, etc. Upon check in you already need to pay the room amount not after check out. Very ugly toilet....More

Thank A TripAdvisor Member
ACEWATERSPA, Rooms Division Manager at Ace Water Spa, responded to this reviewResponded 1 week ago

To The Reviewer, We here at ACE would like to express our apologies if we had not reached your expectations during your last stay. May I ask for your details of the stay dates and Room Number and let us take action on it for...More

Reviewed 2 weeks ago via mobile

Stayed 2 nights before heading back to Houston room in decent size,food is superb ordered sisig and crispy pata damm good at 21st floor the “THE SKY HIGH BAR’ the view is 360 recommend this placeMore

Thank Boyette N
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded 2 weeks ago

Dear Boyette N, Thank you for sharing your experience here at the TripAdvisor Community. We are delighted that you enjoyed and made a lasting impression with us. Rest Assure that we will make it a way to maintain and create better experiences for all our...More

Reviewed 3 weeks ago via mobile

If you are planning to have a Bridal Shower we highly recommend Ace Water Spa. After relaxing, must try their restaurant. The food is really delicious and the drinks-POWER BOOSTER drink sums all up. The staff is very accomodating- Jaycee,Israel and Chester. Everything was Perfect!More

Thank TC I
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded 3 weeks ago

Dear TC I, Thank you so much for letting us know the experience you had with ACE. Rest assure that the team members acknowledged will be informed about this. Making them inspired more on working and giving the best authentic service to all. We hope...More

Reviewed November 7, 2017

It may not be at the luxury level but it's got the basics done right. The locker areas are spacious and kept clean. The main area with the pools and the hydro massages are well laid-out and with the staff always alert to assist. Over-all,...More

1  Thank Jun V
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded November 10, 2017

Dear Jun V, Thank you for sharing your feedback with us. We hope that in the coming days to come you will still choose ACE as your top choice for relaxation. We are more than happy to let you know that we will still look...More

Reviewed October 19, 2017 via mobile

Make sure you wear proper swim wear because they are strict with proper attire. No food inside Great for every ages.

Thank Gilbert C
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded October 23, 2017

Dear Gilbert C, Thank you for giving insights on our policy here at TripAdvisor Community, We can recommend you on trying our special shabu-shabu at Ace Coffee Lounge after your spa. Looking forward to see you with your close family here at Ace! The Management

Reviewed October 16, 2017 via mobile

Our overnight stay was complimented with inclusive water spa use and breakfast. The water spa was the usual highlight of this staycation. A lowdown was the breakfast, it was unsavoury. The sausage, eggs and ham were swimming in oil. There was variety in the menu...More

1  Thank albert c
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded October 17, 2017

Dear albert c, We would like to take this opportunity to thank you for sharing your experience at ACE. Rest assure that all the details are deliberated to the department concerned and now on the process for improvement. We look forward to see you again...More

Reviewed October 9, 2017

Ace Water SPA in Pasig... very relaxing, and classy place. All kinds of water SPA they have, Kids friendly SPA, you can bring your family here. They practice hygiene very well. Strictly swim wear. if you don't have, they have rentals, and they sell swimsuits...More

1  Thank danarish
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded October 10, 2017

Dear danarish, With the help of your comments you are making us more aggressive to learn and seek betterment for our operations. Thank you so much for taking time and hope to see you more often at Ace Water Spa. Regards, The Management

Reviewed October 8, 2017

I had a great time, massaged and relaxed muscles, bonding with family. I've been wanting to come here, but thought the fee was a bit expensive. However, after I spent time in Ace water spa, I believe it's worth all the money. I wish only...More

Thank Teresita P
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded October 10, 2017

Dear Teresita P, We appreciate you giving time on sharing your experience here at TripAdvisor Community. We hope that in the many days to come you and your family will still choose ACE as your option for relaxation. Thank you also for sharing your suggestion...More

A TripAdvisor Member
1
Reviewed September 22, 2017 via mobile

Water spa is great and breakfast buffet is at least ..sulit with the packge of the room accomodation and buffet.More

Thank A TripAdvisor Member
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded September 24, 2017

To the Reviewer, We thank you for your feedback. Given that we are also in the direction of looking for more improvements to serve all our guest best. We are thankful for the positive comments including yours. Looking forward for more moments with us! The...More

Reviewed September 18, 2017

been here 3x solo the staff is friendly and accommodating paid 550p good for 4 hours lap pool is great, massage pool is relaxing pool staff are attentive,never tried the sauna next time ill try the sky bar, am going to bring a friend next...More

1  Thank Anton M
ACEWATERSPA, Manager at Ace Water Spa, responded to this reviewResponded September 20, 2017

Dear Anton M, Thank you for coming back at Ace as your home for relaxation. We are truly delighted on your loyalty and looking forward also for your memorable moments on some of our outlets. Should you need to inquire regarding the Room Rates for...More

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Ask a question
Questions & Answers
Dawnabelle R
September 18, 2017|
AnswerShow all 2 answers
Response from ACEWATERSPA | Property representative |
Dear ChiaraGavish, The Fixed rate we have is 550 Pesos Nett. It includes the Jet massages, Lapping pool access and the Hot Herbal Pools maximum of Four (4) Hours one time access. Thank you The Management
1
Vote
Dawnabelle R
September 18, 2017|
AnswerShow all 4 answers
Response from Coleen R | Reviewed this property |
Spa access is included with locker and use of swimmers cap that they provide within the area. No food are allowed in the spa itself but water through a dispenser is provided that you can drink from to prevent yourself from... More
1
Vote
Avey R
June 5, 2017|
AnswerShow all 9 answers
Response from jhboiser | Reviewed this property |
They do rent and sell swim wear for both adults & kids, even waterproof diapers for babies.
1
Vote