Ace Water Spa
Ace Water Spa
4
6:00 AM - 10:00 PM
Monday
6:00 AM - 10:00 PM
Tuesday
6:00 AM - 10:00 PM
Wednesday
6:00 AM - 10:00 PM
Thursday
6:00 AM - 10:00 PM
Friday
6:00 AM - 10:00 PM
Saturday
6:00 AM - 10:00 PM
Sunday
6:00 AM - 10:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
545 reviews
Excellent
249
Very good
207
Average
64
Poor
11
Terrible
14
Eugene
1 contribution
Jun 2022 • Family
Receptionist named Haze was very unaccomodating. Ignoring our inquiries and not able to handle stress of having 20+ persons orders for entrace to water spa. While she answers selectively she does not maintain eye in doing so which makes this event stressful.
If this is how they treat someone with ACE water spa VIP membership, you should think again.
Poor hospitality experience and would not recommend this moving forward.
If this is how they treat someone with ACE water spa VIP membership, you should think again.
Poor hospitality experience and would not recommend this moving forward.
Written June 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harold J
1 contribution
Nov 2023 • Family
When we arrived we were ignored maybe because of how we look, most if the people upfront are just standing there and not really helpful, when we arrived in our room, my lolas bed is not yet set up, when we went to the park there was a long line, we were expecting since we are already a guess in the hotel that will have seperate line but its ok that we dont what push my button was we kept being ignored and people behind my back was assisted first despite me being with senior citizen and children and despite me being already paid. I wont return and recommend this hotel for the life of me, i initially asked if what were wearing is suitable in the park and we were initially allowed however when we were upstairs in the shower room we were asked to go down again to get a swimwear despite having senior citizen with me. The breakfas was bland, i arrived first and offer to pay for the kids breakfast but i was told thats its gonna be after we eat but when my daughter and parents arrived they were stopped to ask to pay which irritates me cause i already offered earlier.
Written November 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joms Daily
2 contributions
Jul 2022 • Friends
When you are looking for a place to eat, I am excited to recommend this place. Ace Water Spa provides very fresh and delicious foods. Most of all, I am amazed by their superb service. A big shout out to Cristian Gamad whose friendly, helpful, and attentive to all our request and queries. #NakakatanggalNgStress lalo na kapag mabait yung nagseserve sayo ng food.
Me and friends will definitely go back to this place not only for food but also to experience their superb services.
It is true indeed that they are the reason why the company they are working with are widely successful.
Me and friends will definitely go back to this place not only for food but also to experience their superb services.
It is true indeed that they are the reason why the company they are working with are widely successful.
Written July 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
oyemaria
Manila, Philippines337 contributions
Nov 2022
I was pleasantly surprised by how good it felt to be in this water spa. The water pressure on your body was satisfying, maybe even more satisfying than a massage from a therapist. The water temperatures are controlled including in the lap pool. It would've been perfect if the ceiling was made of glass and you can see some blue skies while swimming in the pool.
Lockers were too small, and you can't hang your clothes..bring your own hair dryer if you don't want to leave with wet hair.
Still, overall, i enjoyed my experience there.
Lockers were too small, and you can't hang your clothes..bring your own hair dryer if you don't want to leave with wet hair.
Still, overall, i enjoyed my experience there.
Written November 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dale W
Norwich, United Kingdom175 contributions
Dec 2023 • Family
Terrible place. Not foreigner friendly. I took my partner & 2 young boys. It’s an absolute pathetic overpriced load of rubbish. Everyone has to wear a nappy on their head. I was refused entry to the pool as I had the wrong type of swimming attire, I had an expensive Adidas swimming trunks that are accepted world wide, I was offered a pathetic Lycra swimming suit but refused it. My kids & partner went in nonetheless less , it’s nothing like the photos on their website, it’s a cramped load of nonsense, over crowded too. Avoid.
Written December 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pearly T
2 contributions
Jul 2022 • Family
We feel pampered here, especially when we mention that there is a birthday celebration. We enjoy the towel cake in the room.
We also like how the waiters at the Ace Coffee Lounge (Gamad, Jared, Angelo, Jane and Baldwin) always cater to our needs.
We also like how the waiters at the Ace Coffee Lounge (Gamad, Jared, Angelo, Jane and Baldwin) always cater to our needs.
Written July 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greg
1 contribution
Apr 2024 • Family
Overpriced rubbish. Don't allow men to wear swimming trunks to an overpriced swimming pool with some jets of water. Instead, they want you to hire some dirty Spandex from them. Pathetic. Spend your money on a business who actually values their customers.
Written April 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire62204766880
3 contributions
Jul 2024 • Family
Ace Hotel and Suites provided a truly memorable experience exceeding expectations in every aspect. From the moment we arrived, we were enveloped in a warm and welcoming atmosphere. The staff was incredibly attentive, going above and beyond to ensure our comfort and satisfaction. Kudos to the staff Jayson and Ato for the assistant and a beautiful welcome set up! Really love it! We'll definitely be back again.
Written July 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
keiff G
Angono, Philippines6 contributions
Aug 2023
Would to express my sincere appreciation for the excellent service I received during my recent stay at your hotel. I was particularly impressed by the service of Jess, the server at Ace International Buffet, Ms. MJ, the F&B Manager, and Jedd and Trixie, the staff at Sky High Bar.
Jess was very attentive and helpful. he was always Attentive to take plates from our table. He also went out of his way to make sure that I had a good experience. For example, when I Checked the seafood section, hetook the time to explain each sauces and choices and help me choose one that I would enjoy.
Ms. MJ was also very courteous and helpful. She made sure that we had everything we needed.
Jedd and Trixie were also very friendly and attentive. They made sure that I had everything we needed and that we we enjoyed our time at the bar. They also gave me some great recommendations for drinks.
Overall, we had a wonderful experience at your hotel. The service was excellent and the staff was very friendly and helpful. I would definitely recommend your hotel to others.
Jess was very attentive and helpful. he was always Attentive to take plates from our table. He also went out of his way to make sure that I had a good experience. For example, when I Checked the seafood section, hetook the time to explain each sauces and choices and help me choose one that I would enjoy.
Ms. MJ was also very courteous and helpful. She made sure that we had everything we needed.
Jedd and Trixie were also very friendly and attentive. They made sure that I had everything we needed and that we we enjoyed our time at the bar. They also gave me some great recommendations for drinks.
Overall, we had a wonderful experience at your hotel. The service was excellent and the staff was very friendly and helpful. I would definitely recommend your hotel to others.
Written August 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ian p
Mandaluyong, Philippines10 contributions
Apr 2023 • Solo
You get what is advertised. Ideal to those who likes to relax and have a swim. Staff are friendly and accommodating. Each shower cubicle have its own shower gel in case you didn’t bring yours. They also offer swimming attire for rent, as well as towel so you can pretty much come over with just extra clothes and not worry about extra stuff. Would be better if you visit during weekdays so you avoid the crowd and not get awkward waiting for your turn to use an area.
Written April 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angelina W
Quezon City, Philippines
How much is a room at the Ace Hotel? What are the inclusions?
Written October 7, 2022
Do we need reservations to avail?
Or just go there and use the facilities? Ty
Written March 4, 2020
How much will i pay for 2 adults 2 kids(2 and 4yrs old?)
Written February 4, 2020
Check out Metrodeal, they have discounts on entrance fees, around 30% off
Written February 5, 2020
MLC P
Jakarta, Indonesia
Hi! I booked 2 units of 1br suite with included breakfast, sauna and water activities access. Does this cover for all the 7 guests? 4 adults and 3 children to be specific.
Written January 25, 2020
Hi mlcp2019,
Please be advised that kids are only free for the Room Accommodation only as long as they are 12 yrs old and below. There will be additional charges for their Breakfast Buffet and Water Spa Access based on their height.
Thank you.
Ace Hotel and Suites
Written January 29, 2020
Pwede bang mag kasama male at female? Or this is the same with the other SPAs like Wensha. Separate ang male sa female. Thanks in advance.
Written January 12, 2020
Yes, both male and female roam on the same venue.
Written January 15, 2020
davemanuel
Pulilan, Philippines
Hello. We will be coming this week. How much po rent ng attire for men ?
Written December 15, 2019
Crazy Eagle
Sydney, Australia
100 pesos
Written December 15, 2019
Hi Mateo D,
Regular rate for Water Spa is Php. 600.00 per head. That is a Maximum of 4 Hours usage; one-time entry.
Thank you.
- Ace Water Spa
Written November 26, 2019
Great to have a spa and Buffett meal afterward ps
Even better value when you get MetroDeal discount vouchers for both
Written November 19, 2019
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Showing results 1-10 of 55
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