Good Shepherd Convent

Good Shepherd Convent, Baguio

Good Shepherd Convent
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Religious Sites
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4.0
803 reviews
Excellent
315
Very good
335
Average
134
Poor
12
Terrible
7

Wolfgang
Quezon City, Philippines20 contributions
May 2022
31 May 2022

Arrived at 9:40AM to a very long line. There were even women who acted as if we were with them (resellers I think).

Baguio may be my hometown but I live in MNL. That is why I transferred to the tourist line. The line gets longer, NOT SHORTER, by the minute because of some local resellers posing as tourists cutting the line to join their companions. There are also some drama going on in the counter since the cashier could recognize them and they keep insisting that they're tourists.

Also, although GS has a parking area, they won't let people park inside.

Here are my comments and suggestions:
1. Accept pre-orders for pick-up to avoid wasting people's time and so people are updated on the maximum number of products they could purchase.

2. Locals should be allowed to buy but with a limit as well for personal consumption.

3. You must have an arrangement with resellers so they know what to expect and for some not to bring their toxicity that could affect people's mood. (Heard some badmouthing tourists.)

4. SRP for resellers. Tourist sometimes would rather buy outside (market, etc.) to save time but resellers take advantage of this and doesn't give fair pricing anymore.

5. If you already noticed that there is a large volume of customers, open another counter. The line is already long and you still have one counter open.

6. Time is valuable. Respect your customer's time as well.
Written 1 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Latrinidad L
10 contributions
Nov 2021
I recommend going really early to avoid the long lines. Its probably not worth it if you're really short on time. You'll be able to purchase their products in a lot of other areas that resell them (but of course a bit more Php) like the bus terminals and main tourist attractions.
Written 6 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alice in Wonderland
Marilao, Philippines7 contributions
Dec 2021
UBE UBe Ube... Worth every penny.. Its made with Luv. You can taste it... Iconic Baguio product. Purple is the color of Baguio due to this product i believe.. DOn't quote me.
Written 2 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jay Santos
Makati, Philippines1,130 contributions
Dec 2021 • Friends
There’s a LOT of confusion and mystery here just to buy their famous Ube Jam.

They have become a victim of their own success perhaps. We lined up 7:30am and was able to be inside and buy stuff around 10:30am.

And we were thinking if it was all worth it? This is a time during the pandemic and Good Shepherd is out of touch with reality.

The attitude it seems is: take it or leave it. Not really a pleasant customer experience to be honest.

There are a TON of improvements this establishment can do to make things better. Will they even listen?
Written 8 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Katy Santos
Philippines516 contributions
Nov 2019
Good Shepherd is a religious convent in Baguio and they’re well known for great pasalubongs, goodies, or sweet treats like Ube jam, Peanut Brittle, Lengua De Gato, and Strawberry Jam. People normally go here to buy in wholesale so you better be early to avoid the long queue.
Tip: There are stores outside Good Shepherd that sells fresh strawberries and other goodies, you might want to check them out too!
Written 6 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

NDGM90
Lutherville Timonium, MD598 contributions
Sep 2019
The place is famous for their concessions selling sweets and local pastries. There's free parking but the place can get packed. There's an overlook where you can see the side of the mountains but over the years, it has been overtaken by housing.
Written 1 August 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Melissa
San Pedro, Philippines186 contributions
Mar 2020
We bought the famous Ube jam. We bought three but only 1 made it in our hotel. We ate the other two along the way while touring Baguio. Delicious.

The restrooms are clean. There is also a cafeteria where you can rest and eat. The whole place is Instagrammable.
Written 29 April 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chinkee C
Luzon, Philippines27 contributions
Feb 2020
Hands up when it comes to their goods but the queue was just so terrible. You have to wait for almost an hour only to find out you can only get max of 2 jams per head. Will still come back for sure anyway.
Written 12 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gneth V
Al Ain, United Arab Emirates161 contributions
Jan 2020 • Family
If you want to buy their products be sure to come early because the line was long if you come late ...
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

travelbud.net
Luzon, Philippines113 contributions
Feb 2020 • Family
We went there during the morning and people are already falling in line. We purchased different products. Most of them are sweets like jams, coffee, natural products. Though the queue was long.
Written 20 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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